CitySprint - Leeds Reviews 

471
TrustScore 5 out of 5

4.9

Millshaw Park Avenue UNIT 8, LS11 0LR Leeds, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

This is my first experience of receiving a Wickes delivery via City Sprint and I am highly impressed. The tracking was great and my order was delivered on time. The delivery driver was fri... See more

Company replied

Rated 5 out of 5 stars

LD76 Leeds Service Centre Thank you for a very pleasant experience on receiving my delivery. Your driver was a very polite, friendly yet professional man, who didn’t just dump and run. Thank you

Company replied

Rated 5 out of 5 stars

Courier LS38 was so helpful, bringing really heavy bags of garden materials and placing them where I needed - meaning I don't have to move myself (very helpful at eight months pregnant!) - great servi... See more

Company replied

Rated 5 out of 5 stars

We received quite a hefty delivery today from British Gas comprising a heavy, new boiler & all the attendant bits 'n pieces. Steve PA84 was the driver & he went above & beyond to ensure our parcels... See more

Company replied


Company details

  1. Courier Service
  2. Courier and Delivery Service
  3. Delivery Service
  4. Logistics Service

Written by the company

CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.


Contact info

  • Millshaw Park Avenue UNIT 8, LS11 0LR, Leeds, England, United Kingdom

  • 0113 3857891

4.9

Excellent

TrustScore 5 out of 5

471 reviews

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4.9

All reviews

(471)

2,726 reviews in the last 12 months

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Rated 5 out of 5 stars

Superb service

Absolutely superb service from your courier today.
Service with a smile despite the backlog we had for collection
Driver LD75 les

May 24, 2024
Unprompted review
CitySprint - Leeds logo

Reply from CitySprint - Leeds

Good afternoon Louise,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Ben

Rated 5 out of 5 stars

LD75 Les

LD75 Les

Great service, very polite and helpful. Asked where the delivery was best being placed while dropping off and ensuring all was OK before leaving.
Thanks Les!

May 24, 2024
Unprompted review
CitySprint - Leeds logo

Reply from CitySprint - Leeds

Good afternoon Jessica,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Ben

Rated 5 out of 5 stars

Excellent

Excellent, lovely chap. Steve PA84

May 24, 2024
Unprompted review
CitySprint - Leeds logo

Reply from CitySprint - Leeds

Good morning Paul,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Ben

Rated 5 out of 5 stars

Friendly

Our couriers are always friendly and efficient for the service they have been contracted to provide.

May 24, 2024
Unprompted review
CitySprint - Leeds logo

Reply from CitySprint - Leeds

Good morning Joanne,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Ben

Rated 5 out of 5 stars

LD77 FAZ Absolutely brilliant courier.

LD77 FAZ Absolutely brilliant courier. Thank you

May 23, 2024
Unprompted review
CitySprint - Leeds logo

Reply from CitySprint - Leeds

Good afternoon Mischelle,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Ben

Rated 5 out of 5 stars

Delivery chap

Leo
Nice and friendly
Here bright and early
He can come again

May 23, 2024
Unprompted review
CitySprint - Leeds logo

Reply from CitySprint - Leeds

Good morning Kirsty,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Ben

Rated 5 out of 5 stars

The delivery person was amazing..

The delivery person was amazing..
So helpful and polite, I can not praise him enough..
He is LS38- Mike..

Brilliant service

May 22, 2024
Unprompted review
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Reply from CitySprint - Leeds

Good morning Fethiye,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

Rated 5 out of 5 stars

Very helpful

Really helpful. Nobody in so didnt just leave the package but Mike (LS38) rang and checked it was OK to leave it behind the bin and then left his card with mobile number on in case any problems. Thanks!

May 20, 2024
Unprompted review
CitySprint - Leeds logo

Reply from CitySprint - Leeds

Good morning Roz,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

Rated 5 out of 5 stars

On time

On time, speedy off load and very polite (Steve PA84)

May 20, 2024
Unprompted review
CitySprint - Leeds logo

Reply from CitySprint - Leeds

Good afternoon Tony,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Ben

Rated 5 out of 5 stars

Great service and had a phone call when…

Great service and had a phone call when 5 mins away. Shahid was on his game had everything under control and efficient.
The off to his next delivery!!
Excellent 👍

May 16, 2024
Unprompted review
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Reply from CitySprint - Leeds

Good afternoon Philip,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

Rated 5 out of 5 stars

Wickes delivery service

Polite, professional, delivered on time.
Would recommend this gentleman to any potential customer.

May 16, 2024
Unprompted review
CitySprint - Leeds logo

Reply from CitySprint - Leeds

Good afternoon Derick,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

Rated 5 out of 5 stars

Ld75 les

Ld75 les
Very helpful and cheery guy :) great service

May 16, 2024
Unprompted review
CitySprint - Leeds logo

Reply from CitySprint - Leeds

Good morning Stephanie,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

Rated 5 out of 5 stars

The driver is extremely polite and very…

The driver who frequents our store is Les from Leeds. He is extremely polite and very helpful. Les always fetches the order for us right inside the dispensary and never leaves it outside for us to carry in.
This is a great opportunity for us to commend this gentleman as he is always cheerful and a joy to see.

May 9, 2024
Unprompted review
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Reply from CitySprint - Leeds

Good morning Yasar,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

Rated 5 out of 5 stars

Brilliant driver so professional and…

Brilliant driver so professional and friendly great service

May 10, 2024
Unprompted review
CitySprint - Leeds logo

Reply from CitySprint - Leeds

Good morning Millie,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Lewis

Rated 5 out of 5 stars

Super speedy delivery

Super speedy delivery and the gentleman (LD75 Les) was super helpful!

May 9, 2024
Unprompted review
CitySprint - Leeds logo

Reply from CitySprint - Leeds

Good morning Jade,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Ben

Rated 5 out of 5 stars

I was very grateful that the delivery…

I was very grateful that the delivery team carried my order to my.front porch

April 27, 2024
Unprompted review
CitySprint - Leeds logo

Reply from CitySprint - Leeds

Good afternoon Tracey,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

Rated 5 out of 5 stars

Came on time and unloaded

Came on time and unloaded. Matthew the driver was first class

May 9, 2024
Unprompted review
CitySprint - Leeds logo

Reply from CitySprint - Leeds

Good afternoon Ben,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

Rated 5 out of 5 stars

LD75 LES

Really helpful drivers offering efficient and prompt service. Never any concerns when city sprint are delivering.
Our usual driver LD75 LES is efficient, polite and friendly. Always going above and beyond. He always asks where we would like our deliveries put and leaves them neatly. A great experience always

May 9, 2024
Unprompted review
CitySprint - Leeds logo

Reply from CitySprint - Leeds

Good afternoon Carrianne,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Ben

Rated 4 out of 5 stars

Very Helpful driver StevePA84

Very Helpful driver StevePA84, text info on time of delivery wasn't accurate, it said between 7am and midday, it was nearer 2pm.

May 7, 2024
Unprompted review
CitySprint - Leeds logo

Reply from CitySprint - Leeds

Good morning Richard,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

My apologies for the delays on this delivery.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Ben

Rated 5 out of 5 stars

Very friendly and helpful delivery man…

Very friendly and helpful delivery man called Steve ( PA 84)

if only everyone could be as cheery as him

May 7, 2024
Unprompted review
CitySprint - Leeds logo

Reply from CitySprint - Leeds

Good afternoon Richard,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Ben

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