This is my first experience of receiving a Wickes delivery via City Sprint and I am highly impressed. The tracking was great and my order was delivered on time. The delivery driver was fri... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
LD76 Leeds Service Centre Thank you for a very pleasant experience on receiving my delivery. Your driver was a very polite, friendly yet professional man, who didn’t just dump and run. Thank you
Company replied
Courier LS38 was so helpful, bringing really heavy bags of garden materials and placing them where I needed - meaning I don't have to move myself (very helpful at eight months pregnant!) - great servi... See more
Company replied
We received quite a hefty delivery today from British Gas comprising a heavy, new boiler & all the attendant bits 'n pieces. Steve PA84 was the driver & he went above & beyond to ensure our parcels... See more
Company replied
Company details
Written by the company
CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.
Contact info
Millshaw Park Avenue UNIT 8, LS11 0LR, Leeds, England, United Kingdom
- 0113 3857891
4.9
Excellent
471 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The delivery driver Simon LD38 was…
The delivery driver Simon LD38 was really friendly and efficient. Nice to see a delivery driver who goes the extra mile and is always smiling.
May 2, 2024
Unprompted review
Reply from CitySprint - Leeds
Good afternoon Lindsey,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
Reply from CitySprint - Leeds
Good morning Ian,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
Mike was really helpful with putting…
Mike was really helpful with putting all the big items where I needed them as would have struggled with the wood panels otherwise. LS38. Really appreciated his help!
May 3, 2024
Unprompted review
Reply from CitySprint - Leeds
Good morning James,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
Very quick delivery
May 1, 2024
Unprompted review
Reply from CitySprint - Leeds
Good afternoon,
Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.
Kind regards,
Lucie
Fab service
Fab service. Was delivered by Mike LS38. Delivered on his own and was very considerate to what I'd ask. And placed items in Living room for me. Was kind and pleasant. 5 star service.
April 27, 2024
Unprompted review
Reply from CitySprint - Leeds
Good afternoon Rebecca,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Reply from CitySprint - Leeds
Good afternoon Shafika,
Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.
Many thanks,
Ben
Nice to see Leo back doing what he does…
Nice to see Leo back doing what he does well. Very courteous and always a smile on his face.
One very polite gentleman.
May 2, 2024
Unprompted review
Reply from CitySprint - Leeds
Good afternoon Sue,
Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.
Many thanks,
Ben
LS38-Mike was first class
LS38-Mike was first class. Prompt, friendly and very helpful. Great work, thank you!
May 2, 2024
Unprompted review
Reply from CitySprint - Leeds
Good afternoon,
Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.
Many thanks,
Ben
Reply from CitySprint - Leeds
Good afternoon Justine,
Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.
Many thanks,
Ben
Polite driver (LS38 Mike)
Polite driver (LS38 Mike), good delivery, actually waited for me to answer the door which is sadly becoming quite rare
April 30, 2024
Unprompted review
Reply from CitySprint - Leeds
Good afternoon Luke,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
I had some timber delivered and the…
I had some timber delivered and the delivery was quick and efficient. Mike carried the timber where I wanted it, really helpful. LS38-Mike
April 29, 2024
Unprompted review
Reply from CitySprint - Leeds
Good afternoon Tim,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
Friendly and helpful delivery driver
Friendly and helpful delivery driver - Mike LS38 - thank you!
April 27, 2024
Unprompted review
Reply from CitySprint - Leeds
Good morning,
Thank you for taking your time to leave a review, I am delighted to hear of your experience and we look forwards to working with you again in the near future.
Many thanks,
Lucie
I had regular updates to track my…
I had regular updates to track my delivery. The delivery guy was helpful and friendly.
April 26, 2024
Unprompted review
Reply from CitySprint - Leeds
Good morning,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
Leo always has a smile on his face
Leo always has a smile on his face
April 26, 2024
Unprompted review
Reply from CitySprint - Leeds
Good afternoon Ruth,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Prompt delivery
Prompt delivery, took photo and signature, very friendly and chatty.
Courier was LD75 LES.
April 26, 2024
Unprompted review
Reply from CitySprint - Leeds
Good afternoon,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
LS38 - Mike
LS38 - Mike
Delivery driver was quick and helpful - moved all the product to place asked and was happy to do so - friendly and brilliant customer service
April 24, 2024
Unprompted review
Reply from CitySprint - Leeds
Good afternoon Dan,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Reply from CitySprint - Leeds
Good afternoon,
Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.
Many thanks,
Lucie
Spoke with Deep this morning
Spoke with Deep this morning, very polite and friendly
Thanks Sally
April 23, 2024
Unprompted review
Reply from CitySprint - Leeds
Good afternoon,
Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.
Many thanks,
Lucie
Reply from CitySprint - Leeds
Good afternoon,
Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.
Many thanks,
Lucie
Reply from CitySprint - Leeds
Good morning,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.