CitySprint - Leeds Reviews 

471
TrustScore 5 out of 5

4.9

Millshaw Park Avenue UNIT 8, LS11 0LR Leeds, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

This is my first experience of receiving a Wickes delivery via City Sprint and I am highly impressed. The tracking was great and my order was delivered on time. The delivery driver was fri... See more

Company replied

Rated 5 out of 5 stars

LD76 Leeds Service Centre Thank you for a very pleasant experience on receiving my delivery. Your driver was a very polite, friendly yet professional man, who didn’t just dump and run. Thank you

Company replied

Rated 5 out of 5 stars

Courier LS38 was so helpful, bringing really heavy bags of garden materials and placing them where I needed - meaning I don't have to move myself (very helpful at eight months pregnant!) - great servi... See more

Company replied

Rated 5 out of 5 stars

We received quite a hefty delivery today from British Gas comprising a heavy, new boiler & all the attendant bits 'n pieces. Steve PA84 was the driver & he went above & beyond to ensure our parcels... See more

Company replied


Company details

  1. Courier Service
  2. Courier and Delivery Service
  3. Delivery Service
  4. Logistics Service

Written by the company

CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.


Contact info

  • Millshaw Park Avenue UNIT 8, LS11 0LR, Leeds, England, United Kingdom

  • 0113 3857891

4.9

Excellent

TrustScore 5 out of 5

471 reviews

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4.9

All reviews

(471)

2,768 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Friendly and helpful

Driver (LS38 - Mike) was friendly and helpful. It was useful to be able to track the vehicle online.

April 4, 2024
Unprompted review
CitySprint - Leeds logo

Reply from CitySprint - Leeds

Good afternoon,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Kind regards,

Lucie

Rated 5 out of 5 stars

Excellent delivery from LS38-Mike

Excellent delivery from LS38-Mike. All left nicely stacked.

April 5, 2024
Unprompted review
CitySprint - Leeds logo

Reply from CitySprint - Leeds

Good afternoon Tracey,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

Rated 5 out of 5 stars

Great service

Mike (LS38) was really friendly and helpful, unloaded all items with care and very quickly.

April 5, 2024
Unprompted review
CitySprint - Leeds logo

Reply from CitySprint - Leeds

Good afternoon,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Lewis

Rated 5 out of 5 stars

Great Service

Mike (LS38) helped us round the side entrance with several large inconvenient sized items, was a personable fella and made sure not to scrape the car on his way past or muddy the wife’s kitchen floor 😅. Thank you

April 5, 2024
Unprompted review
CitySprint - Leeds logo

Reply from CitySprint - Leeds

Good afternoon Stuart,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

Rated 5 out of 5 stars

Fantastic delivery service

The guys that delivered were really lovely and even brought my delivery inside for me as I was home alone with my toddler. Fantastic delivery service by LE43 Karolis

April 5, 2024
Unprompted review
CitySprint - Leeds logo

Reply from CitySprint - Leeds

Good morning Lauren,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Lewis

Rated 5 out of 5 stars

Steve (pas4) was very polite and…

Steve (pas4) was very polite and helpful when delivering the items, great service, the woman at helpdesk wasn’t as helpful unfortunately

April 3, 2024
Unprompted review
CitySprint - Leeds logo

Reply from CitySprint - Leeds

Good morning Imran,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Ben

Rated 5 out of 5 stars

Always a pleasure

Its always a pleasure when Simon (LD38) calls at the practice.
He always has a smile and a pleasant word to say with staff.
Thank you Simon for brightening our Thursdays.

March 28, 2024
Unprompted review
CitySprint - Leeds logo

Reply from CitySprint - Leeds

Good morning,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Ben

Rated 5 out of 5 stars

Excellent service

Steve,PA84 managed to find us which is a good thing, 99.99% of delivery companies fail at this point as the address is not the easiest to locate. He then offloaded and stacked the delivery in our hallway as requested, and all done with a smile.

April 3, 2024
Unprompted review
CitySprint - Leeds logo

Reply from CitySprint - Leeds

Good afternoon Richard,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

Rated 5 out of 5 stars

The order was late but Matthew LD22 was…

The order was late but Matthew LD22 was so apologetic. He got all the goods (very heavy) and put them all where I requested.

March 28, 2024
Unprompted review
CitySprint - Leeds logo

Reply from CitySprint - Leeds

Good afternoon Tracy,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

Rated 5 out of 5 stars

Very friendly and polite

Very friendly and polite

April 3, 2024
Unprompted review
CitySprint - Leeds logo

Reply from CitySprint - Leeds

Good afternoon Caity,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

Rated 5 out of 5 stars

Matthew was a Excellent delivery man.

Today LD22 Matthew delivered my order from Wickes. He was courteous and helpful. I would have no hesitation ordering on line again from Wickes
The delivery was on time and the delivery man lovely. I have no received any incentive to write a review

April 3, 2024
Unprompted review
CitySprint - Leeds logo

Reply from CitySprint - Leeds

Good afternoon,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

Rated 5 out of 5 stars

Parcel delivered by LD33 SHAHID

Parcel delivered by LD33 SHAHID
CANT fault, rang for confirmation on house, was very friendly. Would use this courier again, especially since another delivery due today didn’t turn up!

April 2, 2024
Unprompted review
CitySprint - Leeds logo

Reply from CitySprint - Leeds

Good afternoon Kim,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

Rated 5 out of 5 stars

Friendly and helpful

Steve PA84
Such a friendly delivery from Steve. Super helpful as there are quite a few steps down to my house and he was happy to bring quite heavy tiles down. Definitely service with a smile and happy to fuss my dog!

April 2, 2024
Unprompted review
CitySprint - Leeds logo

Reply from CitySprint - Leeds

Good afternoon,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Ben

Rated 5 out of 5 stars

Brilliant

Really polite and friendly driver, delivered my order quickly and efficiently.
LD33 SHAHID is a real asset to your company.

April 2, 2024
Unprompted review
CitySprint - Leeds logo

Reply from CitySprint - Leeds

Good morning Sarah,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

Rated 5 out of 5 stars

Matthew was professional

Matthew was professional, friendly and prompt - all round excellent

April 1, 2024
Unprompted review
CitySprint - Leeds logo

Reply from CitySprint - Leeds

Good morning,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

Rated 5 out of 5 stars

LD77 - Faz is always pleasant and helpful

Faz is always pleasant and helpful. Good guy.
Helps get everything away during deliveries.

March 30, 2024
Unprompted review
CitySprint - Leeds logo

Reply from CitySprint - Leeds

Good morning Josh,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

Rated 5 out of 5 stars

Efficient

Efficient, polite and on time
Ls38 Mike was the driver

March 30, 2024
Unprompted review
CitySprint - Leeds logo

Reply from CitySprint - Leeds

Good morning Tara,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

Rated 5 out of 5 stars

LD77-Faz

LD77-Faz
Excellent service, on time, really helpful and delivered with a smile. Couldn’t ask for more.

March 29, 2024
Unprompted review
CitySprint - Leeds logo

Reply from CitySprint - Leeds

Good morning,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

Rated 5 out of 5 stars

Great service from Mike-ls38

Great service from Mike-ls38
Delivered on time & with care

March 29, 2024
Unprompted review
CitySprint - Leeds logo

Reply from CitySprint - Leeds

Good morning,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Ben

Rated 5 out of 5 stars

Chatty friendly helpful driver

Ls38 Mike was a chatty friendly helpful driver as well as quick and hassle free. Great service

March 28, 2024
Unprompted review
CitySprint - Leeds logo

Reply from CitySprint - Leeds

Good morning James,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Ben

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