After losing a valuable bag on the Tube, I was more than pleased to hear that it was found by TFL. With swiftness, they turned my bag over to City Sprint. Delivery proved challenging, but City Sprint... See more
Company replied
Location
Switch locationUnit 3 Bricklayers Arms, Mandela Way, SE1 5SR London, Greater London, GB
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See what reviewers are saying
Outstanding service this morning, the young man who took the booking was charming, helpful and re-assuring. He organised the courier (bike) and within fifteen minutes of it all going through the cou... See more
Company replied
The City Sprint courier, Adam, was extremely helpful especially as there was some confusion about the delivery time and he had to wait 15minutes 4 my arrival, & also was able to assist by moving boxes... See more
Company replied
Easily the best city sprint delivery driver I've ever used. He took all the items up 4 flights of stairs to the front door
Company replied
Company details
Written by the company
CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.
Contact info
Unit 3 Bricklayers Arms, Mandela Way, SE1 5SR, London, Greater London, United Kingdom
- 020 7264 2510
3.0
Average
55 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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City Sprint Delivery
I was out when Marcos (V100) phoned to say he had a delivery for me. I said I will be ten minutes and he waited for me. Delivered a very heavy package to right outside my front door. Excellent service.
March 3, 2022
Unprompted review
Reply from CitySprint - London South
Hi Mike,
We would like to thank you for the positive feedback about our courier. I will forward the comments onto his local service centre so he is aware of the appraisal.
We look forward to working with you in the future.
Many thanks and kindest regards,
Tommy
Marcos was amazing
Marcos (VI 100) was amazing! Super friendly and helpful. Made the delivery fast and super easy. Thank you!
March 3, 2022
Unprompted review
Reply from CitySprint - London South
Good morning Neta,
We would like to thank you for the positive feedback about our courier. I will forward the comments onto his local service centre so he is aware of the appraisal.
We look forward to working with you in the future.
Many thanks and kindest regards,
Tommy
Reply from CitySprint - London South
Good afternoon,
Thank you for taking the time to leave a review.
We would like to thank you for the positive feedback about our courier. I will forward the comments onto his local service centre so he is aware of the appraisal.
We look forward to working with you in the future.
Kind regards,
Sherrie
Fast Efficient Service
The service provided was both fast and efficient. The delivery guy was extremely polite and helpful.
February 23, 2022
Unprompted review
Reply from CitySprint - London South
Good afternoon Ann,
Thank you for taking your time to leave a review, I am delighted to hear of your experience and we look forward to working with you again in the near future.
Kind regards,
Shane
Marcos v.100 #1
Marcos v.100 is the only driver who is always very happy and friendly. He always helps unpack our delivery. Very quick and professional. If only all the drivers were as good as Marcos!
February 18, 2022
Unprompted review
Reply from CitySprint - London South
Good morning,
Thank you for taking your time to leave a review, I am delighted to hear of your experience and we look forward to working with you again in the future.
Kind Regards,
Jake.
Excellent service
Excellent service, such a friendly service and recommend to use this company. The guy who delivered was V100 and really nice and genuine guy
February 8, 2022
Unprompted review
Reply from CitySprint - London South
Good morning Emma,
Thank you for taking your time to leave a review, I am delighted to hear of your experience and I will be sure to provide your positive feedback to the courier directly.
We look forward to working with you again in the near future.
Kind Regards,
Jake.
Courtesy was given and helpful.
January 27, 2022
Unprompted review
Reply from CitySprint - London South
Good Afternoon Vivian,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Kind regards,
Sherrie
Appalling company
Poor every single week. Gousto uses this company and promises a delivery to my door. Yet every single week I find my box either in the hall of my building or worse outside of my building. The worst part is that they don’t even send you a text to notify you so I discover that my parcel has been sitting outside for hours when I go out.
January 23, 2022
Unprompted review
Reply from CitySprint - London South
Good Morning,
Thank you for taking the time to leave us a review.
I understand that you have also contacted our customer care team directly via email and we have responded via this method.
Kind regards,
Chris.
Top courier…
Excellent services nothing to much trouble. Always helpful
January 19, 2022
Unprompted review
Reply from CitySprint - London South
Good morning Bob,
Thank you for taking your time to leave a review, we are delighted to hear of your experience and we look forward to delivering for you again in the near future.
Kind Regards,
Jake.
Darren (L524) is always very…
Darren (L524) is always very professional, friendly and helpful. He makes sure to call every morning to confirm if we have anything that we need to send out. It is pleasure working with Darren his professionalism and efficiency are highly appreciated! Thank you Darren!
January 19, 2022
Unprompted review
Reply from CitySprint - London South
Good morning Juliana,
Thank you for taking the time to leave us a review, we are delighted to have received this feedback and hope to be of service to you again in future.
I will ensure that your feedback is passed onto the courier.
Kind Regards,
Chris.
Reply from CitySprint - London South
Good afternoon,
Thank you for taking your time to leave a review, we are delighted to hear of your experience and we look forward to delivering for you again in the near future.
Kind Regards,
Jake.
Reply from CitySprint - London South
Good afternoon Lisa,
Thank you for taking the time to leave us a review, we are delighted to have received this feedback and hope to be of service to you again in future.
I will ensure that your feedback is passed onto the courier.
Kind Regards,
Jake.
I use these guys for work and they…
I use these guys for work and they offer a quick and reliable service. I have booked Same Day and Overnight couriers and don't recall any issues since I have been using.
March 22, 2021
Reply from CitySprint - London South
Good Afternoon Marisa,
Thank you for taking the time to leave us a review, we're pleased to receive your feedback.
We look forward to delivering for you again in the future.
Kind regards,
Chris.
I needed an urgent medical sample…
I needed an urgent medical sample brought from London to Dublin. I contacted City Sprint at 10 am Sunday Morning and they were fantastic. Their professionalism and the ability to speak to a person on the phone just decreased my stress by 100%. I will say I was apprehensive if we could pull this off but it went perfect thanks to the City Sprint Staff. The sample was in Ireland at 22:00 that evening. They will never know how important their service was that day and they delivered 100% to a first-time caller/customer and that to me is so important these days. This is why I rate them 5 stars. Dublin Ireland customer.
March 17, 2021
Reply from CitySprint - London South
Good Afternoon Glen,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Kind regards,
Sherrie
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