Order arrived in the time frame but sooner than I expected, which was good. The driver carried the boards around the side of the house for me, everything in good order, pleasant driver, nice and polit... See more
Company replied
Location
Switch locationUnit 500 Metroplex Business Park, Salford Quays, M50 2UE Manchester, Lancashire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Arrived in perfect time and the driver was very helpful. He made sure my flooring was placed in a convenient place. The courier who delivered my parcel was M039 from the Manchster Service Centre.
Company replied
⭐⭐⭐⭐⭐ Excellent service from CitySprint from start to finish. Communication was outstanding throughout, with regular updates on my delivery. I was able to track my order in real time, see exact... See more
Company replied
Big shoutout to the lovely Sohail (M101) who delivered my tiles today! He was friendly, professional, and handled everything with real care. Delivery was smooth, right on time, and he made the whole e... See more
Company replied
Company details
Written by the company
CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.
Contact info
Unit 500 Metroplex Business Park, Salford Quays, M50 2UE, Manchester, Lancashire, United Kingdom
- 0161 8779348
4.9
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The driver M039 was very nice
The driver M039 was very nice. He brought all the tiles packs which were heavy for me inside.
February 10, 2026
Unprompted review
Reply from CitySprint - Manchester
We're happy to hear that the driver was so helpful and courteous, especially with the heavy tile packs. Thank you for your positive feedback!
Courier m039 very helpful
February 16, 2026
Unprompted review
Reply from CitySprint - Manchester
We're happy to hear that our courier was helpful. We appreciate your positive feedback and thank you for sharing.
Worktop delivery
Extremely early delivery (as requested) by Mlol Sohail this morning. By the time I got to door he had 3M worktop in his arms and carefully placed it in our passageway. A very friendly service - well done.
February 11, 2026
Unprompted review
Reply from CitySprint - Manchester
We're happy to hear that the delivery was early, as requested, and that the worktop was carefully placed in your passageway. We appreciate your positive feedback regarding the friendly service you received.
Delivery was on time
Delivery was on time, I was kept up to date with delivery times and reminders. The courier Tom was friendly and took care with my items.
February 10, 2026
Unprompted review
Reply from CitySprint - Manchester
We're happy you had a positive experience! We appreciate your feedback regarding the on-time delivery, updates, and the courier's friendly and careful service.
Very good service throughout
Very good contact throughout. Got a notification of a time slot the day before and a tracking message on the day. The courier Miol Sohail arrived in good time and was very polite and accommodating , carrying the items through to the garden and laying them down very carefully so no damage. Excellent service
February 9, 2026
Unprompted review
Reply from CitySprint - Manchester
We're happy to hear that you had a positive experience! It's great to know that you were well-informed throughout the process and that our courier was polite and careful. Thank you for your valuable feedback.
Quick delivery and very helpful…
Quick delivery and very helpful delivery man
February 9, 2026
Unprompted review
Reply from CitySprint - Manchester
We're happy to hear that our delivery was quick. Thank you for your positive feedback; we appreciate it.
M039- Delivery was really easy
M039- Delivery was really easy and right on time, he was so polite and even asked if I wanted my items taking to the back garden since it was a fence panel which was amazing of him
February 9, 2026
Unprompted review
Reply from CitySprint - Manchester
We're happy to hear that the delivery was smooth and punctual. It's great the driver was courteous and accommodating in offering to take the items to your back garden. Thank you for your positive feedback.
Delivery driver friendly and efficient…
Delivery driver friendly and efficient thank you Mlol Sohail
February 6, 2026
Unprompted review
Reply from CitySprint - Manchester
We're happy to hear our delivery driver was friendly and efficient. Thank you for your positive feedback; we appreciate it.
One of the best.
Very helpful delivery person placing heavy and bulky items carefully exactly where requested. On time and very polite
February 6, 2026
Unprompted review
Reply from CitySprint - Manchester
We're happy to hear the delivery person was so helpful and polite, placing your items exactly where you wanted them and delivering on time. We appreciate your feedback!
Reply from CitySprint - Manchester
We're happy you had a positive experience with our courier! We appreciate your feedback and your time.
Excellent service…
Driver very pleasant and he carried all my order for me
February 5, 2026
Unprompted review
Reply from CitySprint - Manchester
We're glad the driver was pleasant and helpful with your order. Thank you for your positive feedback and for taking the time to share!
Reply from CitySprint - Manchester
We're so glad to hear that our driver was on time, polite, friendly, and courteous! We appreciate you taking the time to share your positive experience.
Great delivery.
The delivery driver kept me well informed and arrived bang on time. I am disabled and he was good enough to put the door exactly where I wanted it. Very courteous man.
February 4, 2026
Unprompted review
Reply from CitySprint - Manchester
We're happy to hear the driver kept you informed and was on time. We appreciate that he was courteous and placed the door where you wanted it. Thanks for your feedback!
Great service
Mlol Sohail was our courier. He was very friend and helpful
February 3, 2026
Unprompted review
Reply from CitySprint - Manchester
We're happy to hear that our courier was friendly and helpful! We appreciate you taking the time to leave us this positive feedback.
Really easy transaction
Really easy transaction. The friendly operator delivered the item to where I needed it without question. Very happy with the service.
February 4, 2026
Unprompted review
Reply from CitySprint - Manchester
We're happy the transaction was easy and our team member delivered the item where needed! We appreciate you sharing your positive experience with our service.
Carol is the best courier city sprint…
Carol is the best courier city sprint have on their books. She will take any package without moaning about the size or the delivery location. We even look forward to seeing Carol, simply because of her politeness and general happy vibes. She makes your day.
February 4, 2026
Unprompted review
Reply from CitySprint - Manchester
We're happy to hear that you had such a positive experience! It's great to know that the courier's helpfulness and positive attitude made your day. We appreciate you taking the time to share your feedback.
Impressed
Once again, the delivery driver (M039) was efficient, pleasant and willing to help By carrying my items round to the back. Very impressed with this delivery service.
February 4, 2026
Unprompted review
Reply from CitySprint - Manchester
We're happy to hear that our delivery service impressed you with the driver's efficiency and willingness to assist. Thank you for your positive feedback!
Delivered by MO39 on time with cheerful…
Delivered by MO39 on time with cheerful manner and helpful.
February 2, 2026
Unprompted review
Reply from CitySprint - Manchester
We're happy to hear that our courier was cheerful and helpful and delivered on time. Thank you for your positive feedback; we appreciate it.
Excellent service with a smile
M Sohail was an excellent delivery driver and helped me all the way through
February 2, 2026
Unprompted review
Reply from CitySprint - Manchester
We're happy to hear that the delivery driver provided excellent service and support. We appreciate you taking the time to share your positive experience.
Very friendly delivery driver Mlol…
Very friendly delivery driver Mlol Sohail, carried item to where we wanted it dropping off. Called before coming too. Great experience!
February 2, 2026
Unprompted review
Reply from CitySprint - Manchester
We're happy to hear that you had such a positive experience! It's great to know the delivery met your expectations, and we appreciate you taking the time to share your feedback.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.