CitySprint - Manchester Reviews 

1,240
TrustScore 5 out of 5

4.9

Unit 500 Metroplex Business Park, Salford Quays, M50 2UE Manchester, Lancashire, GB


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Rated 5 out of 5 stars

Order arrived in the time frame but sooner than I expected, which was good. The driver carried the boards around the side of the house for me, everything in good order, pleasant driver, nice and polit... See more

Company replied

Rated 5 out of 5 stars

Arrived in perfect time and the driver was very helpful. He made sure my flooring was placed in a convenient place. The courier who delivered my parcel was M039 from the Manchster Service Centre.

Company replied

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Excellent service from CitySprint from start to finish. Communication was outstanding throughout, with regular updates on my delivery. I was able to track my order in real time, see exact... See more

Company replied

Rated 5 out of 5 stars

Big shoutout to the lovely Sohail (M101) who delivered my tiles today! He was friendly, professional, and handled everything with real care. Delivery was smooth, right on time, and he made the whole e... See more

Company replied


Company details

  1. Courier Service
  2. Courier and Delivery Service
  3. Delivery Service
  4. Logistics Service

Written by the company

CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.


Contact info

  • Unit 500 Metroplex Business Park, Salford Quays, M50 2UE, Manchester, Lancashire, United Kingdom

  • 0161 8779348

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,240)

2,791 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very polite

Very polite, respectful and well and carefully delivered

February 20, 2026
Unprompted review
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Reply from CitySprint - Manchester

We're happy to hear that our team member was polite and respectful and that the delivery was well handled. Thank you for your positive feedback!

Rated 5 out of 5 stars

Friendly courier 10/10

Friendly courier, handled my good with care and made sure I was happy with where the products were left.

Courier M039.

February 26, 2026
Unprompted review
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Reply from CitySprint - Manchester

We're happy to hear that the courier was friendly and handled your goods with care! We appreciate you taking the time to share your positive experience with us.

Rated 5 out of 5 stars

Excellent service

Delivery time as advised.
The driver (no. M039) was polite and asked where I wanted the bags putting.

February 26, 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

We're happy to hear that the delivery was on time and that our driver was polite and helpful. Thank you for your positive feedback and for taking the time to share your experience.

Rated 5 out of 5 stars

Great service

Great service arrived before scheduled time very polite and helpful.
The driver was M039

February 25, 2026
Unprompted review
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Reply from CitySprint - Manchester

We're happy to hear that you had a positive experience with our service and that our driver was polite and helpful. Thank you for your feedback.

Rated 5 out of 5 stars

Superb Setup

From the start, delivery information was live and accurate. Being updated 24hours in advance via text with a reasonable delivery window (09:00-13:00) was great to be able to plan my day. A fantastic feature is the updates link: fantastic because it actually works! Being able to see how many stops away the driver was meant I could be on site at the right time. The driver, M039, was polite, friendly, efficient and calm. It was refreshing to not have goods thrown at you by a driver who only shows you the back of their head. Great service.

February 25, 2026
Unprompted review
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Reply from CitySprint - Manchester

We're happy to hear that you found our delivery updates helpful and accurate. It's great to know the driver was polite and efficient. We appreciate you taking the time to share your positive experience!

Rated 5 out of 5 stars

A great delivery and collection…

A great delivery and collection experience. Really helpful driver (M039). Friendly and professional service. Thank you again.

February 25, 2026
Unprompted review
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Reply from CitySprint - Manchester

We're happy to hear about your great delivery and collection experience! It's wonderful to know the driver was helpful and that you received friendly, professional service. Thank you again!

Rated 5 out of 5 stars

Excellent service

Excellent service
Polite and professional manner - courier M039

February 24, 2026
Unprompted review
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Reply from CitySprint - Manchester

We're happy to hear that you received excellent service. We appreciate your positive feedback regarding the polite and professional manner of our courier.

Rated 5 out of 5 stars

I was keeped informed on the exact time…

I was keeped informed on the exact time slot throughout the whole process,and with the aid of a map I could see the exact location of the driver.
Very helpful.
Also the driver (M039) was pleasant and helpful.

February 23, 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

We're happy to hear that you were well-informed about the delivery time and could track the driver's location. We appreciate you mentioning the driver's pleasantness and helpfulness. Thanks for your feedback!

Rated 5 out of 5 stars

Tom M140 was very civil and friendly…

Tom M140 was very civil and friendly whilst delivering our goods.

February 23, 2026
Unprompted review
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Reply from CitySprint - Manchester

We're happy to hear that our delivery team member was civil and friendly while delivering your goods. Thank you for your positive feedback.

Rated 5 out of 5 stars

Good communication prior to delivery…

Good communication prior to delivery and very helpful and friendly delivery driver

February 23, 2026
Unprompted review
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Reply from CitySprint - Manchester

We're happy to hear about the good communication you experienced before delivery and that the driver was helpful and friendly! We appreciate your feedback.

Rated 5 out of 5 stars

Great delivery

Early delivery plenty of notice driver MO39 very helpful and polite.would use again.thanks

February 23, 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

We're happy to hear that you received an early delivery with helpful and polite service! We appreciate your feedback and are glad you would use us again.

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️ 5/5 – Excellent Service from CitySprint

Had a great experience with my recent CitySprint delivery. The driver was incredibly friendly and genuinely helpful, making the whole process smooth and stress‑free. It’s rare these days to come across someone who goes the extra mile with a smile, but this driver absolutely did. Fast delivery, great communication, and brilliant customer service. Highly recommend!

February 20, 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

We're happy to hear that your recent delivery was a great experience! It's wonderful to know the driver's friendliness and helpfulness made the process smooth for you. We appreciate your recommendation and value your feedback.

Rated 5 out of 5 stars

Highly recommend city sprint!!!

My wickes delivery was delivered by tom m140,there was 9 heavy bags of manure delivered, my courier was friendly and courteous,really happy with my delivery always had a good experience with city sprint.

February 20, 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

We're happy to hear that you had a positive delivery experience! It's great to know the courier was friendly and courteous while delivering your heavy bags of manure. We appreciate your positive feedback.

Rated 5 out of 5 stars

Just perfect

Just perfect

February 20, 2026
Unprompted review
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Reply from CitySprint - Manchester

We're happy to hear that you received perfect service. We appreciate you taking the time to leave us this great feedback.

Rated 5 out of 5 stars

Mlol Sohail delivered on time

Mlol Sohail delivered on time, careful with goods, polite and friendly

February 19, 2026
Unprompted review
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Reply from CitySprint - Manchester

We're happy to hear that our delivery was on time and that our employee was careful, polite, and friendly. Thank you for your positive feedback.

Rated 5 out of 5 stars

Good communication know exactly where…

Good communication know exactly where the driver was when he was going to arrive
Driver was polite, helpful and got the bags in the garden

February 18, 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

We're happy to hear that you had good communication and that the driver was polite and helpful, even bringing the bags into the garden. We appreciate your feedback!

Rated 5 out of 5 stars

Great service from CitySprint

Mlol Sohail was a lovely personable guy. Excellent service.
Sorry if I have misspelt his name

February 19, 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

We're happy to hear that you had such a positive experience. We appreciate your feedback and are so glad that you found our service excellent and personable.

Rated 5 out of 5 stars

Polite and helpful courier.

Polite and helpful courier (M039) from Manchester who delivered my building materials order today. Thank you.

February 18, 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

We're happy to hear that the courier was helpful and polite when delivering your building materials order. Thank you for sharing your positive experience with us!

Rated 5 out of 5 stars

Tom m140

Tom was great helped moved plasterboards where we were storing them and had a good chat.

February 18, 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

We're happy to hear that you had a positive experience. We appreciate you taking the time to share your feedback; it means a lot to us.

Rated 5 out of 5 stars

The driver M039 was very nice

The driver M039 was very nice. He brought all the tiles packs which were heavy for me inside.

February 10, 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

We're happy to hear that the driver was so helpful and courteous, especially with the heavy tile packs. Thank you for your positive feedback!

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