CitySprint - Manchester Reviews 

1,238
TrustScore 5 out of 5

4.9

Unit 500 Metroplex Business Park, Salford Quays, M50 2UE Manchester, Lancashire, GB


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Rated 5 out of 5 stars

Order arrived in the time frame but sooner than I expected, which was good. The driver carried the boards around the side of the house for me, everything in good order, pleasant driver, nice and polit... See more

Company replied

Rated 5 out of 5 stars

Arrived in perfect time and the driver was very helpful. He made sure my flooring was placed in a convenient place. The courier who delivered my parcel was M039 from the Manchster Service Centre.

Company replied

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Excellent service from CitySprint from start to finish. Communication was outstanding throughout, with regular updates on my delivery. I was able to track my order in real time, see exact... See more

Company replied

Rated 5 out of 5 stars

Big shoutout to the lovely Sohail (M101) who delivered my tiles today! He was friendly, professional, and handled everything with real care. Delivery was smooth, right on time, and he made the whole e... See more

Company replied


Company details

  1. Courier Service
  2. Courier and Delivery Service
  3. Delivery Service
  4. Logistics Service

Written by the company

CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.


Contact info

  • Unit 500 Metroplex Business Park, Salford Quays, M50 2UE, Manchester, Lancashire, United Kingdom

  • 0161 8779348

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,238)

2,791 reviews in the last 12 months

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Rated 5 out of 5 stars

A speedy delivery

A speedy delivery called at about 8-45 company said the item would be despatched today 10- 10 it was in my hand, a very happy and polite delivery driver had brought my parcel from Manchester to Preston and had to collect the parcel first.
Impressed, good work. M221.

March 11, 2026
Unprompted review
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Reply from CitySprint - Manchester

We're happy to hear that the speedy delivery and the driver's politeness impressed you. It's great to know you received your parcel so quickly. We appreciate your positive feedback.

Rated 5 out of 5 stars

Very good service as usual.

Very good service as usual.

March 11, 2026
Unprompted review
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Reply from CitySprint - Manchester

We're glad you had a great experience with our service! Thank you for your positive feedback; it means a lot to us.

Rated 5 out of 5 stars

Excellent driver and a lovely gent

Excellent driver and a lovely gent. Very helpful. 5 stars from me. The driver code is M039. THANKS AGAIN

March 11, 2026
Unprompted review
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Reply from CitySprint - Manchester

We're happy to hear that the driver was excellent and helpful! It's wonderful you had such a positive experience. Thank you for your high rating!

Rated 5 out of 5 stars

EXCELLENT SERVICE FROM THE COURIER…

EXCELLENT SERVICE FROM THE COURIER M039. VERY PLESANT AND HELPFULL.

ONLINE SYSTEM EXCELLENT

March 9, 2026
Unprompted review
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Reply from CitySprint - Manchester

We're happy to hear that you had an excellent experience with our courier and online system. We appreciate your positive feedback and are glad our service was helpful!

Rated 5 out of 5 stars

The courier was very polite and…

The courier was very polite and professional, delivering our order to exactly where I wanted it.

March 10, 2026
Unprompted review
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Reply from CitySprint - Manchester

We're happy to hear that the courier was polite and professional and delivered your order exactly where you wanted it. We appreciate your feedback!

Rated 5 out of 5 stars

Perfect delivery

Arrived in the time slot, kept informed on delivery drops before mine.
Tom was really helpful and polite and left my delivery exactly where I wanted it

March 5, 2026
Unprompted review
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Reply from CitySprint - Manchester

We're happy you received your delivery within the scheduled time and were kept informed. We appreciate your feedback regarding the helpful and polite service and the placement of your delivery.

Rated 5 out of 5 stars

Nice lads

Nice lads carried all my order into back garden very helpfull.Mlol and Sohail thanks

March 9, 2026
Unprompted review
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Reply from CitySprint - Manchester

We're happy to hear that our team was helpful and accommodating by bringing your order to your back garden. We appreciate your positive feedback and thank you!

Rated 5 out of 5 stars

On time polite and helpfull

Tom m140. was
9 On time polite and helpfull

March 6, 2026
Unprompted review
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Reply from CitySprint - Manchester

We're happy to hear that our team was on time, polite, and helpful! Thank you for your positive feedback; we appreciate it.

Rated 5 out of 5 stars

M039 (Raza) arrived as per usual on…

M039 (Raza) arrived as per usual on time with a smile and professional attitude. Even thou it was chucking it down. Top guy 👍✨

March 6, 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

We're happy to hear that the delivery arrived on time and that you received great service, despite the weather. We appreciate your positive feedback and recognition of our team member's professionalism.

Rated 5 out of 5 stars

One in a Lifetime Experience

MO39 - Excellent customer service and delivered items without any issues.

March 5, 2026
Unprompted review
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Reply from CitySprint - Manchester

We are happy to hear that you received excellent customer service and your items were delivered without issues. Thank you for your positive feedback!

Rated 5 out of 5 stars

Mlol is such a lovely courier

Mlol is such a lovely courier. He is pleasant and helpful. The app used by city spirit is very good and enables you to see exactly when your delivery will arrive. A professional service all round.

March 5, 2026
Unprompted review
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Reply from CitySprint - Manchester

We're happy to hear that the courier was pleasant and helpful! It's great the app allowed you to track your delivery. We appreciate you taking the time to share your positive experience.

Rated 5 out of 5 stars

Brilliant service

Brilliant service, Tom helped me move the 10 bags of gravel to the rear of the house. I would definitely recommend City Sprint.

March 3, 2026
Unprompted review
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Reply from CitySprint - Manchester

We're happy to hear that you had such a positive experience! We appreciate you mentioning the assistance you received and recommending our services; it means a lot to us.

Rated 4 out of 5 stars

The item arrived nice & early

The item arrived nice & early, which made the work day easier. Courier was helpful & courteous.

March 2, 2026
Unprompted review
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Reply from CitySprint - Manchester

We're glad to hear the early arrival made your workday easier and that the courier was helpful and courteous. We appreciate your positive feedback!

Rated 5 out of 5 stars

Excellent service delivered my wood…

Excellent service delivered my wood order from wickes today very happy very helpful service highly recommended they're great 👍

February 27, 2026
Unprompted review
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Reply from CitySprint - Manchester

We're happy to hear that you were very pleased with the helpful service in delivering your wood order from Wickes. Thank you for your positive recommendation!

Rated 5 out of 5 stars

Very polite

Very polite, respectful and well and carefully delivered

February 20, 2026
Unprompted review
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Reply from CitySprint - Manchester

We're happy to hear that our team member was polite and respectful and that the delivery was well handled. Thank you for your positive feedback!

Rated 5 out of 5 stars

Friendly courier 10/10

Friendly courier, handled my good with care and made sure I was happy with where the products were left.

Courier M039.

February 26, 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

We're happy to hear that the courier was friendly and handled your goods with care! We appreciate you taking the time to share your positive experience with us.

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