CitySprint - Manchester Reviews 

1,238
TrustScore 5 out of 5

4.9

Unit 500 Metroplex Business Park, Salford Quays, M50 2UE Manchester, Lancashire, GB


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Rated 5 out of 5 stars

Order arrived in the time frame but sooner than I expected, which was good. The driver carried the boards around the side of the house for me, everything in good order, pleasant driver, nice and polit... See more

Company replied

Rated 5 out of 5 stars

Arrived in perfect time and the driver was very helpful. He made sure my flooring was placed in a convenient place. The courier who delivered my parcel was M039 from the Manchster Service Centre.

Company replied

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Excellent service from CitySprint from start to finish. Communication was outstanding throughout, with regular updates on my delivery. I was able to track my order in real time, see exact... See more

Company replied

Rated 5 out of 5 stars

Delivery was very prompt, at the earliest point in the time slot. The delivery driver (M039) from Manchester Service Centre was polite, friendly and happy. A very good experience. Thanks very much!

Company replied


Company details

  1. Courier Service
  2. Courier and Delivery Service
  3. Delivery Service
  4. Logistics Service

Written by the company

CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.


Contact info

  • Unit 500 Metroplex Business Park, Salford Quays, M50 2UE, Manchester, Lancashire, United Kingdom

  • 0161 8779348

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,238)

2,775 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

The delivery was on time. The delivery guy (M039) was very friendly and professional and treated the order with care. Asked us exactly where we wanted it to put.

April 7, 2026
Unprompted review
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Reply from CitySprint - Manchester

We're happy to hear that our team member was friendly and professional and handled your order with care! We appreciate you taking the time to share your positive experience and feedback.

Rated 5 out of 5 stars

Extremely smooth delivery of my tiles…

Extremely smooth delivery of my tiles with a very helpful driver. He helped me unload them round the back of my house. A huge, heavy load and he was only too happy to help me out by unloading them all himself. Driver M039.

April 6, 2026
Unprompted review
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Reply from CitySprint - Manchester

We're happy to hear that the driver was so helpful with unloading your heavy delivery. It's great to know that you had such a smooth experience. We appreciate you sharing your positive feedback.

Rated 5 out of 5 stars

M039

M039
Very friendly and helpful driver, I would not hesitate to use again.
Great communication regarding delivery time.

April 6, 2026
Unprompted review
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Reply from CitySprint - Manchester

We're happy to hear the driver was so helpful and friendly! It's great to know you were pleased with the delivery communication. Thank you for your positive feedback.

Rated 5 out of 5 stars

The courier was friendly, polite and helpful

The courier was friendly, polite and helpful.
Our delivery was not light, 10 sheets of plasterboard and a door.
I would definitely recommend Wicks delivery.
The courier was M039 Manchester service centre .

10/10 for service.
Thank you

April 6, 2026
Unprompted review
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Reply from CitySprint - Manchester

We're happy to hear that the courier was friendly, polite, and helpful when delivering your heavy items. We appreciate your recommendation of our delivery service and thank you for your 10/10 rating!

Rated 5 out of 5 stars

Very polite and helpful driver

Very polite and helpful driver, M039. Excellent service 10/10

April 6, 2026
Unprompted review
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Reply from CitySprint - Manchester

We're delighted to hear that our driver was polite and helpful! We appreciate your positive feedback on the excellent service you received.

Rated 5 out of 5 stars

Driver (Sohail) went above and beyond…

Driver (Sohail) went above and beyond today whilst delivering sone tiles for me. I live up steps and despite Wickes informing me it wouldnt be a problem, one driver carrying 26 boxes of 25kg tiles up steps would have been too much for one guy to do alone. I had to initially refuse the order and was about to ring Wickes when the driver knocked back on and suggested driving around the back and unloading them into the back garden…. which still involved a couple of steps…. but he did this no problem and i was very grateful to him as i would have had no other way of getting my tiles for my new bathroom. Thank you so much :-)

April 6, 2026
Unprompted review
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Reply from CitySprint - Manchester

We're so glad to hear that the delivery went well. We appreciate you taking the time to share your positive experience. It's great to know that the driver was so helpful in getting your tiles to you. Thank you!

Rated 5 out of 5 stars

A good service

Both people where pleasant and helpful placing items where needed as been older they had to be within reach it was a good experience parcel delivered by MO39 thanks guys

April 4, 2026
Unprompted review
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Reply from CitySprint - Manchester

We're happy to hear that our team members were pleasant and helpful in placing your items where needed. We appreciate your positive feedback regarding your delivery experience. Thank you!

Rated 5 out of 5 stars

Experience was fantastic

Experience was fantastic. Delivered promptly and friendly gents. M039

April 4, 2026
Unprompted review
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Reply from CitySprint - Manchester

We're happy you had a fantastic experience with our prompt delivery and friendly team. Thank you for your positive feedback!

Rated 5 out of 5 stars

Arrived a bit earlier than expected but…

Arrived a bit earlier than expected but that was great for me pleasant and helpful driver MO39

March 31, 2026
Unprompted review
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Reply from CitySprint - Manchester

We're happy to hear that your delivery arrived early and that the driver was pleasant and helpful. Thank you for your positive feedback; we appreciate it!

Rated 5 out of 5 stars

Spot on thank you!!

Driver (M039) was on time according to the text message/email I got. The driver was very helpful and brought the fence panels down the side of the house for me. Couldn’t have asked for anything more. Thank you.

March 30, 2026
Unprompted review
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Reply from CitySprint - Manchester

We're happy to hear that the delivery was punctual and that the driver was so helpful in bringing the fence panels to your preferred location. Thank you for your positive feedback!

Rated 5 out of 5 stars

Courteous delivery driver.

Heavy bags of Wickes garden compost delivered on time & in good order by polite driver.

March 30, 2026
Unprompted review
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Reply from CitySprint - Manchester

We're happy to hear that the garden compost delivery arrived on time, in good condition, and that the driver was polite. Thank you for your positive feedback!

Rated 5 out of 5 stars

Great guy

Sadhail again was amazing, I struggle with my left arm so he helped bring my stone into the garden.

Specially will use city sprint more ofter

March 30, 2026
Unprompted review
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Reply from CitySprint - Manchester

We're happy to hear that the service was amazing and that our assistance was helpful. We appreciate you choosing us and thank you for your positive feedback!

Rated 5 out of 5 stars

Delivered with care

Delivered with care, placed in safe place as requested

March 30, 2026
Unprompted review
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Reply from CitySprint - Manchester

We're happy to hear that your delivery was handled with care and placed where you requested. Thank you for your positive feedback!

Rated 5 out of 5 stars

Excellent and timely

Excellent service from Mlol Sohail today. Friendly and helpful.

March 28, 2026
Unprompted review
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Reply from CitySprint - Manchester

We're so glad to hear that our service was excellent and that our courier was friendly and helpful. Thank you for your positive feedback.

Rated 5 out of 5 stars

came within the time frame really…

came within the time frame really helpfull chap

March 27, 2026
Unprompted review
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Reply from CitySprint - Manchester

We're happy our employee was helpful and arrived within the timeframe. Thank you for your positive feedback; we appreciate it a lot.

Rated 5 out of 5 stars

The delivery was on time and delivery…

The delivery was on time and delivery driver’s code is M039

March 27, 2026
Unprompted review
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Reply from CitySprint - Manchester

We're happy to hear that your delivery arrived on time. Thank you for acknowledging the delivery driver's code. We appreciate your feedback.

Rated 5 out of 5 stars

Plaster board delivery

Had plaster board delivered today by courier M039 delivery and service was excellant. The courier was helpful in placing it inside the house

March 27, 2026
Unprompted review
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Reply from CitySprint - Manchester

We're happy to hear that the delivery service was excellent. It's great to know the courier was so helpful with your plasterboard. Thank you for your positive feedback!

Rated 5 out of 5 stars

Just recieved 8 bags stonechippings for…

Just recieved 8 bags stonechippings for garden project by Tom m140
Really helpful guy and got my delivery to the area needed, as cant lift myself, many thanks Tom for great job !! Product is fab for area needed and would highly recommend. 😀

March 27, 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

We're happy to hear that you had a great experience with the stone chippings and the delivery service. We appreciate your kind words and are glad we could assist with your garden project. Thank you for the recommendation!

Rated 5 out of 5 stars

helpful driver

On time, helpful driver M039

March 26, 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

We're so happy our driver was on time and helpful! We appreciate your positive feedback and your time.

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