CitySprint - Newcastle Reviews 

335
TrustScore 5 out of 5

4.9

Unit 8, Brunswick, Industrial Estate, NE13 7BA Newcastle, Northumberland, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

GARRY ne14 Had Garry deliver my order again today. He’s delivered to me often and he’s always polite and helpful. My order is always heavy (bags of compost) and large quantities. He’s so helpful a... See more

Company replied

Rated 5 out of 5 stars

Delivery arrived right on time. Delivery man Garry NE14 always friendly and extremely helpful. Nothing is too much trouble for him. Placed all the heavy bags of compost, wood chippings etc exactly wh... See more

Company replied

Rated 5 out of 5 stars

Great customer service. I ordered some building materials from Wickes to be delivered. I received a text from CitySprint a informing me of my delivery date and time slot. On the day od delivery I rece... See more

Company replied

Rated 5 out of 5 stars

Fantastic, cheerful person who is I credit to the company... He is also very professional he has been coming to my home for years, a real pleasure to see him.. Garry NE14

Company replied


Company details

  1. Courier Service
  2. Courier and Delivery Service
  3. Delivery Service
  4. Logistics Service

Written by the company

CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.


Contact info

  • Unit 8, Brunswick, Industrial Estate, NE13 7BA, Newcastle, Northumberland, United Kingdom

  • 0191 2260005

4.9

Excellent

TrustScore 5 out of 5

335 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(335)

2,737 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent courier.

On the first occasion we had some items delivered he offered to place them in the room of our choice.I then wrongly placed another order and he was most helpful in advising me what to do to rectify the problem as quickly as possible. He was always polite,professional extremely helpful.

February 7, 2024
Unprompted review
CitySprint - Newcastle logo

Reply from CitySprint - Newcastle

Good afternoon Carol,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

Rated 5 out of 5 stars

Was nice and polite

Was nice and polite. Put all of my garden for me.

February 7, 2024
Unprompted review
CitySprint - Newcastle logo

Reply from CitySprint - Newcastle

Good afternoon Maria,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Ben

Rated 5 out of 5 stars

Toppstiles delivery.

Roger introduced himself on arrival. Polite and helpful. Declined any assistance and was respectful of instructions on placement of tiles.

February 3, 2024
Unprompted review
CitySprint - Newcastle logo

Reply from CitySprint - Newcastle

Good morning James,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Ben

Rated 5 out of 5 stars

PATCH NE64

PATCH NE64 - Very patient while sorting issue on our end. Overall friendly guy.

February 2, 2024
Unprompted review
CitySprint - Newcastle logo

Reply from CitySprint - Newcastle

Good afternoon Jamie,

Thank you for taking your time to leave a review, I am delighted to hear of your experience and we do hope to work with you again in the near future.

Many thanks,

Lewis.

Rated 5 out of 5 stars

Brilliant service from Patch Ne64

Brilliant service from Patch Ne64.

Was really patient while we sorted out a return and a lovely friendly gentleman.

February 2, 2024
Unprompted review
CitySprint - Newcastle logo

Reply from CitySprint - Newcastle

Good afternoon Emma,

Thank you for taking your time to leave a review, I am delighted to hear of your experience and we do hope to work with you again in the near future.

Many thanks,

Lewis.

Rated 5 out of 5 stars

On time friendly all carried to garage…

On time friendly all carried to garage for me

February 1, 2024
Unprompted review
CitySprint - Newcastle logo

Reply from CitySprint - Newcastle

Good afternoon John,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

Rated 5 out of 5 stars

Nice guy

Nice guy, very helpful

January 30, 2024
Unprompted review
CitySprint - Newcastle logo

Reply from CitySprint - Newcastle

Good afternoon Brad,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

Rated 5 out of 5 stars

Excellent service.kept updated re…

Excellent service.kept updated re delivery.
Gary was very pleasant courteous and helpful

January 26, 2024
Unprompted review
CitySprint - Newcastle logo

Reply from CitySprint - Newcastle

Good afternoon David,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

Rated 5 out of 5 stars

Great service from Roger NE55 as…

Great service from Roger NE55 as always! Reliable and friendly!

January 23, 2024
Unprompted review
CitySprint - Newcastle logo

Reply from CitySprint - Newcastle

Good morning,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Lewis.

Rated 5 out of 5 stars

Great service

PATCH NE64
Very efficient service - always on time!
Friendly, approachable and very professional

January 25, 2024
Unprompted review
CitySprint - Newcastle logo

Reply from CitySprint - Newcastle

Good afternoon Amy,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Lewis

Rated 5 out of 5 stars

Friendly courier

Patch from the Newcastle service centre is always very friendly and delivers promptly

January 24, 2024
Unprompted review
CitySprint - Newcastle logo

Reply from CitySprint - Newcastle

Good afternoon,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

Rated 5 out of 5 stars

NE82

NE82 - Paul is always lovely, very chatty even very early in the morning. Great service

January 24, 2024
Unprompted review
CitySprint - Newcastle logo

Reply from CitySprint - Newcastle

Good morning,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Lewis.

Rated 5 out of 5 stars

Roger goes above and beyond

Roger goes above and beyond.
He is always pleasant

January 23, 2024
Unprompted review
CitySprint - Newcastle logo

Reply from CitySprint - Newcastle

Good afternoon,

Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.

Many thanks,

Lucie

Rated 5 out of 5 stars

Courier is always pleasant

Courier is always pleasant, friendly and polite.

January 18, 2024
Unprompted review
CitySprint - Newcastle logo

Reply from CitySprint - Newcastle

Good afternoon,

Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future,

Many thanks,

Lucie

Rated 5 out of 5 stars

Scheduled time arrival

Patch ( NE64 )came on the correct time scheduled for the collection and he politely behaved.

January 18, 2024
Unprompted review
CitySprint - Newcastle logo

Reply from CitySprint - Newcastle

Good morning Ela,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Ben

Rated 5 out of 5 stars

Brilliant driver patch NE64

January 18, 2024
Unprompted review
CitySprint - Newcastle logo

Reply from CitySprint - Newcastle

Good afternoon Delphine,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Ben

Rated 5 out of 5 stars

PCSE supplies by City Sprint

Our monthly order arrived today. As always the driver was on time and delivered the goods placing them where directed. He was curtious and cheerful and brightened my morning.

January 18, 2024
Unprompted review
CitySprint - Newcastle logo

Reply from CitySprint - Newcastle

Good afternoon Chris,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Ben

Rated 5 out of 5 stars

Really good job

Received delivery today really nice driver, happy and helpful keep up the good work thanks Patch NE64

January 18, 2024
Unprompted review
CitySprint - Newcastle logo

Reply from CitySprint - Newcastle

Good afternoon Andrea,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

Rated 5 out of 5 stars

Brilliant service

January 18, 2024
Unprompted review
CitySprint - Newcastle logo

Reply from CitySprint - Newcastle

Good afternoon Amy,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Ben

Rated 5 out of 5 stars

Great man (Patch)

Great service

January 18, 2024
Unprompted review
CitySprint - Newcastle logo

Reply from CitySprint - Newcastle

Good afternoon Sai,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Ben

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look