CitySprint - Newcastle Reviews 

335
TrustScore 5 out of 5

4.9

Unit 8, Brunswick, Industrial Estate, NE13 7BA Newcastle, Northumberland, GB


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See what reviewers are saying

Rated 5 out of 5 stars

GARRY ne14 Had Garry deliver my order again today. He’s delivered to me often and he’s always polite and helpful. My order is always heavy (bags of compost) and large quantities. He’s so helpful a... See more

Company replied

Rated 5 out of 5 stars

Delivery arrived right on time. Delivery man Garry NE14 always friendly and extremely helpful. Nothing is too much trouble for him. Placed all the heavy bags of compost, wood chippings etc exactly wh... See more

Company replied

Rated 5 out of 5 stars

Great customer service. I ordered some building materials from Wickes to be delivered. I received a text from CitySprint a informing me of my delivery date and time slot. On the day od delivery I rece... See more

Company replied

Rated 5 out of 5 stars

Fantastic, cheerful person who is I credit to the company... He is also very professional he has been coming to my home for years, a real pleasure to see him.. Garry NE14

Company replied


Company details

  1. Courier Service
  2. Courier and Delivery Service
  3. Delivery Service
  4. Logistics Service

Written by the company

CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.


Contact info

  • Unit 8, Brunswick, Industrial Estate, NE13 7BA, Newcastle, Northumberland, United Kingdom

  • 0191 2260005

4.9

Excellent

TrustScore 5 out of 5

335 reviews

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4.9

All reviews

(335)

2,737 reviews in the last 12 months

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Rated 5 out of 5 stars

Patch NE64

Very friendly guy and unloaded delivery into house

May 9, 2024
Unprompted review
CitySprint - Newcastle logo

Reply from CitySprint - Newcastle

Good afternoon Debra,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

Rated 5 out of 5 stars

Great service - thanks Patch NE64

Patch arrived on time.
Very friendly and helpful moving the tiles!
Much appreciated.

May 3, 2024
Unprompted review
CitySprint - Newcastle logo

Reply from CitySprint - Newcastle

Good afternoon Lynsey,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

Rated 5 out of 5 stars

A really helpful delivery driver

Graham from Patch NE64 always goes out of his way to be helpful. He brings in our delivery and leaves it exactly where we ask him to which saves us so much time and heavy lifting.
Most importantly, he never complains and is more than happy to help.

May 2, 2024
Unprompted review
CitySprint - Newcastle logo

Reply from CitySprint - Newcastle

Good morning,

Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.

Kind regards,

Lucie

Rated 5 out of 5 stars

Great delivery driver

Patch / NE64 was great, so friendly and nothing was a bother, hes a credit to the business. He was really helpful, kept me informed of times and made what would have been a difficult heavy job for me no problem at all.

April 26, 2024
Unprompted review
CitySprint - Newcastle logo

Reply from CitySprint - Newcastle

Good morning Jen,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Ben

Rated 5 out of 5 stars

Garry (Ne14)

The driver Garry (NE14) was brilliant when he delivered my flooring order. He was very efficient and put it in a room of my choice. He is a credit to your company.

April 24, 2024
Unprompted review
CitySprint - Newcastle logo

Reply from CitySprint - Newcastle

Good morning,

Thank you for taking your time to leave a review, I am delighted to hear of your experience and we look forwards to working with you again in the near future.

Many thanks,

Lucie

Rated 5 out of 5 stars

top Notch job really helpful no trouble…

top Notch job really helpful no trouble was too much and he was very good looking

April 12, 2024
Unprompted review
CitySprint - Newcastle logo

Reply from CitySprint - Newcastle

Good afternoon Loretta,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

Rated 5 out of 5 stars

Garden compost

City Sprint has just delivered bags of compost and gravel ( Wickes ) Excellent service by Matt ./ Martin ?( Newcastle ) very friendly and placed them all into my garage . Thank You

April 5, 2024
Unprompted review
CitySprint - Newcastle logo

Reply from CitySprint - Newcastle

Good afternoon Elizabeth,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

Rated 5 out of 5 stars

Friendly and helpful

Garry, NE14, was so helpful, very friendly and polite. Arrived as expected and assisted me with a heavy item which he moved to exactly to where I needed it.

April 2, 2024
Unprompted review
CitySprint - Newcastle logo

Reply from CitySprint - Newcastle

Good afternoon,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Lewis

Rated 5 out of 5 stars

Exceptional service

The courier Gary (NE14) delivered our goods today. He was punctual, extremely helpful,professional and friendly. Could not have asked for a better experience.

March 21, 2024
Unprompted review
CitySprint - Newcastle logo

Reply from CitySprint - Newcastle

Good afternoon Pat,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Ben

Rated 5 out of 5 stars

First Class service.

Gary (NE14) has probably been the best, friendliest, helpful and professional delivery driver we have ever encountered.
This is the sixth time over a seven month period he has delivered to our house and on every occasion he has been first class.
We simply can not find any negatives whatsoever.
A credit to CitySprint.

March 13, 2024
Unprompted review
CitySprint - Newcastle logo

Reply from CitySprint - Newcastle

Good afternoon Glenn,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

Rated 5 out of 5 stars

Friendly courier

Friendly courier, always on time

March 11, 2024
Unprompted review
CitySprint - Newcastle logo

Reply from CitySprint - Newcastle

Good afternoon Rosy,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Ben

Rated 5 out of 5 stars

Happy with delivery

Happy with delivery

March 5, 2024
Unprompted review
CitySprint - Newcastle logo

Reply from CitySprint - Newcastle

Good morning Mary,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Ben

Rated 5 out of 5 stars

Patch is always on time and very…

Patch is always on time and very friendly and helpful.

March 1, 2024
Unprompted review
CitySprint - Newcastle logo

Reply from CitySprint - Newcastle

Good morning Leanne,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Kind regards,

Ben

Rated 5 out of 5 stars

Great service

Patch NE64 delivered to us today and we got a great service. Friendly and helpful.

February 26, 2024
Unprompted review
CitySprint - Newcastle logo

Reply from CitySprint - Newcastle

Good afternoon Heather,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

Rated 5 out of 5 stars

Great service from Patch NE64

Great service from Patch NE64. Always helpful and reliable

February 23, 2024
Unprompted review
CitySprint - Newcastle logo

Reply from CitySprint - Newcastle

Good Afternoon Kerri,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Ben

Rated 5 out of 5 stars

Excellent delivery

Andrew delivered 30 boxes of tiles. He arrived promptly. He helped pass the tiles into the house and garage, going above and beyond what is expected from a delivery driver.

February 16, 2024
Unprompted review
CitySprint - Newcastle logo

Reply from CitySprint - Newcastle

Good afternoon Christian,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Ben

Rated 5 out of 5 stars

Communication about the delivery was…

Communication about the delivery was clear, the driver (Patch, NE64 from Newcastle service centre) was a lovely guy - friendly and considerate, and he carried the delivery indoors for us and ensured it was placed safely in the house. Thank you for a great service!

February 16, 2024
Unprompted review
CitySprint - Newcastle logo

Reply from CitySprint - Newcastle

Good afternoon Louise,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Ben

Rated 5 out of 5 stars

Excellent delivery

Excellent delivery from Garry Neil

February 15, 2024
Unprompted review
CitySprint - Newcastle logo

Reply from CitySprint - Newcastle

Good afternoon Nathan,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Ben

Rated 5 out of 5 stars

Excellent service and help with both…

Excellent service and help with both drivers.
Patch NE64 and Andrew NE37

February 12, 2024
Unprompted review
CitySprint - Newcastle logo

Reply from CitySprint - Newcastle

Good Afternoon Ian,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Ben

Rated 5 out of 5 stars

Kind and helpful

Kind and helpful. Micky was polite and friendly, making sure we were happy with our delivery. Thank you!

February 9, 2024
Unprompted review
CitySprint - Newcastle logo

Reply from CitySprint - Newcastle

Good morning,

Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.

Many thanks,

Lewis

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