GARRY ne14 Had Garry deliver my order again today. He’s delivered to me often and he’s always polite and helpful. My order is always heavy (bags of compost) and large quantities. He’s so helpful a... See more
Company replied
Location
Switch locationUnit 8, Brunswick, Industrial Estate, NE13 7BA Newcastle, Northumberland, GB
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See what reviewers are saying
Delivery arrived right on time. Delivery man Garry NE14 always friendly and extremely helpful. Nothing is too much trouble for him. Placed all the heavy bags of compost, wood chippings etc exactly wh... See more
Company replied
Great customer service. I ordered some building materials from Wickes to be delivered. I received a text from CitySprint a informing me of my delivery date and time slot. On the day od delivery I rece... See more
Company replied
Fantastic, cheerful person who is I credit to the company... He is also very professional he has been coming to my home for years, a real pleasure to see him.. Garry NE14
Company replied
Company details
Written by the company
CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.
Contact info
Unit 8, Brunswick, Industrial Estate, NE13 7BA, Newcastle, Northumberland, United Kingdom
- 0191 2260005
4.9
Excellent
335 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Reply from CitySprint - Newcastle
Good afternoon,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future. Many thanks and kindest regards,
Shane
Helpful and polite courier
CitySprint's communication was great from start to finish. Our courier, Micky (NE69), was super helpful and on time. Everything was easy and stress free.
February 19, 2025
Unprompted review
Reply from CitySprint - Newcastle
Good afternoon,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future. Many thanks and kindest regards,
Ben
Plasterboard delivery …
Delivered at the correct time and Gary couldn't have been more helpful. Total credit to your company. Great service
February 18, 2025
Unprompted review
Reply from CitySprint - Newcastle
Good afternoon,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future. Many thanks and kindest regards,
Ben
My orders from Wickes (via CitySprint)…
My orders from Wickes (via CitySprint) are always delivered by a great fella, Garry. Always on time, gives me advanced warning when he is en route / running late / early. Helps carries the items from the van into the property. Lovely bloke, very friendly & polite
February 12, 2025
Unprompted review
Reply from CitySprint - Newcastle
Good Afternoon,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future. Many thanks and kindest regards,
Abi
Interior door delivery
Great service by Gary NE14 would recommend and use again
February 17, 2025
Unprompted review
Reply from CitySprint - Newcastle
Good Afternoon,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future. Many thanks and kindest regards,
Abi
Ricky (N̈E69) made a delivery to us…
Ricky (N̈E69) made a delivery to us yesterday, he was friendly, very helpful and pleasant to deal with. I would highly recommend him and the company,
February 12, 2025
Unprompted review
Reply from CitySprint - Newcastle
Good afternoon,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future. Many thanks and kindest regards,
Ben
Very polite
Very polite, courteous driver. A good understanding of customer service.
February 12, 2025
Unprompted review
Reply from CitySprint - Newcastle
Good morning,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future. Many thanks and kindest regards,
Ben
delivery driver micky (ne69)
delivery driver micky (ne69) has delivered a few heavy items and as always helped carry in to property
February 12, 2025
Unprompted review
Reply from CitySprint - Newcastle
Good morning,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future. Many thanks and kindest regards,
Ben
Our delivery guy Bruce (NE24) was…
Our delivery guy Bruce (NE24) was excellent. We ordered nine 2400 x 1200 x 12.5mm plaster boards. Which arrived fully intact and no damage as you would expect. I offered my assistance but he declined politely and managed to carry each board without any fuss to it's final destination. Overall, a very smooth transaction and pleasant experience. Thanks Bruce, keep up the good work.
January 31, 2025
Unprompted review
Reply from CitySprint - Newcastle
Good afternoon,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future. Many thanks and kindest regards,
Ben
Friendly and polite
The driver delivered 19 boxes of tiles and put them where I asked him to. Friendly and polite, even with a very heavy load!
A smaller delivery window would help plan my day more effectively but the tracking tool showed when the delivery was nearby.
February 1, 2025
Unprompted review
Reply from CitySprint - Newcastle
Good morning,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future. Many thanks and kindest regards,
Ben
The courier driver was very cheerful…
The courier driver was very cheerful for so early in the day he went above and beyond in the delivery and was very polite and professional I want this gentleman to deliver to me all the time. Many thanks for a great service from you ( the driver).
January 30, 2025
Unprompted review
Reply from CitySprint - Newcastle
Good morning,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future. Many thanks and kindest regards,
Ben
Shockingly Poor Service.
Arranged for collection of parcel 4th October 2024 for delivery 7th October, still not arrived as of 14th October.
The parcel was passed onto DPD for some reason, no answer as to why not delivered or where the parcel is.
Shockingly poor service.
October 14, 2024
Unprompted review
Reply from CitySprint - Newcastle
Good afternoon David,
Thank you for taking the time to leave a review.
I am sorry to read of your experience, I will be attempting to make direct contact with yourself to obtain further details.
With thanks,
Lewis.
the delivery driver was a superstar…
the delivery driver was a superstar (Micky - NE69)
items were all delivered in excellent condition
Micky was positive, professional and he was very respectful
i would give todays experience with CitySprint 6 stars out of 5.... i would definitely recommend CitySprint
October 3, 2024
Unprompted review
Reply from CitySprint - Newcastle
Good afternoon,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben.
Super helpful and friendly driver
Super helpful and friendly driver, Garry NE14 Kept updated and arrived on time and placed items where needed.
September 3, 2024
Unprompted review
Reply from CitySprint - Newcastle
Good afternoon Melanie,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
John (PA20) was excellent
John (PA20) was excellent. Great bloke, always helpful and on time.
August 30, 2024
Unprompted review
Reply from CitySprint - Newcastle
Good afternoon Alexander,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Garry NE14 A 40 YEAR OLD
Garry NE14 A 40 YEAR OLD, went above and beyond placing product conveniently for the 84 year old Customer. Thank you Regards Ian
August 19, 2024
Unprompted review
Reply from CitySprint - Newcastle
Good morning Ian,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
Reply from CitySprint - Newcastle
Good morning Baasim,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
John is 5 star!
John is really friendly and always goes the extra mile with chatting to staff and interacting on a personal level. He is very competent and prompt at all times.
July 10, 2024
Unprompted review
Reply from CitySprint - Newcastle
Good afternoon,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Dom the best
Our delivery today was carried out by DOM. I can not fault his attitude he was completely un-phased at moving 8x 100L bags of bark up our exceedingly steep drive to the back garden. He set about his task without complaint and was courteous in his response to our request of stack positioning of the bags in the garden, An excellent service and one worthy of praise.
June 18, 2024
Unprompted review
Reply from CitySprint - Newcastle
Good afternoon Frank
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
Very friendly
Very friendly, helpful and efficient. 10✨thank you again Micky 😊
June 17, 2024
Unprompted review
Reply from CitySprint - Newcastle
Good morning Siobhan,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
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