GARRY ne14 Had Garry deliver my order again today. He’s delivered to me often and he’s always polite and helpful. My order is always heavy (bags of compost) and large quantities. He’s so helpful a... See more
Company replied
Location
Switch locationUnit 8, Brunswick, Industrial Estate, NE13 7BA Newcastle, Northumberland, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Delivery arrived right on time. Delivery man Garry NE14 always friendly and extremely helpful. Nothing is too much trouble for him. Placed all the heavy bags of compost, wood chippings etc exactly wh... See more
Company replied
Great customer service. I ordered some building materials from Wickes to be delivered. I received a text from CitySprint a informing me of my delivery date and time slot. On the day od delivery I rece... See more
Company replied
Fantastic, cheerful person who is I credit to the company... He is also very professional he has been coming to my home for years, a real pleasure to see him.. Garry NE14
Company replied
Company details
Written by the company
CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.
Contact info
Unit 8, Brunswick, Industrial Estate, NE13 7BA, Newcastle, Northumberland, United Kingdom
- 0191 2260005
4.9
Excellent
335 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
GARRY ne14
GARRY ne14
Had Garry deliver my order again today. He’s delivered to me often and he’s always polite and helpful. My order is always heavy (bags of compost) and large quantities. He’s so helpful and efficient and really polite. My deliveries are always on time and never damaged. Great service, thank you so much Garry.
April 29, 2026
Unprompted review
Reply from CitySprint - Newcastle
We're happy to hear about your positive delivery experiences! It's wonderful to know that the deliveries are always on time, undamaged, and that the driver is polite, helpful, and efficient, especially with heavy orders. We appreciate you recognizing their dedication; your feedback is truly valued.
Fantastic
Fantastic, cheerful person who is I credit to the company... He is also very professional he has been coming to my home for years, a real pleasure to see him.. Garry NE14
April 14, 2026
Unprompted review
Reply from CitySprint - Newcastle
We're happy to hear that you've had such a positive experience over the years. It's great to know that this individual's professionalism and cheerful attitude have been a pleasure for you. Thank you for your kind words!
Excellent Service every time
Delivery arrived right on time. Delivery man Garry NE14 always friendly and extremely helpful. Nothing is too much trouble for him. Placed all the heavy bags of compost, wood chippings etc exactly where I needed them. I can’t tell you how much this is appreciated at my age. 👵🏻 Excellent 5* Service. Thank you 😊
April 10, 2026
Unprompted review
Reply from CitySprint - Newcastle
We're happy to hear that the delivery was on time and that our delivery person was so helpful. We appreciate you highlighting their friendly and accommodating attitude. Thank you for your positive feedback!
Reply from CitySprint - Newcastle
We appreciate you letting us know our delivery was on time, friendly, and helpful! We are so glad you had a positive experience.
Great customer service
Great customer service. I ordered some building materials from Wickes to be delivered. I received a text from CitySprint a informing me of my delivery date and time slot. On the day od delivery I received a text with a link to track to delivery. I was able to carry on with other things, reassured that I would not miss the delivery as I could track where the delivery van was. It was delivered to my garden by a very pleased chap. Well done City Sprint.
April 6, 2026
Unprompted review
Reply from CitySprint - Newcastle
We're happy to hear that you had a positive delivery experience and found the tracking feature helpful. It's great to know the delivery person was courteous and that your materials arrived safely. Thank you for your feedback.
Fantastic service
Fantastic service, Garry delivered a very heavy sleeper for my garden and six bags of top soil, he carried them all round the back of my property for me.
Absolutely amazing thanks so much
March 25, 2026
Unprompted review
Reply from CitySprint - Newcastle
We're happy to hear that you had such a positive experience! We appreciate you mentioning the team member who went the extra mile to deliver your heavy items. Thank you for your amazing feedback.
Great company and driver
The company at the moment are second to none in respect of delivering on time and courteous driver who happens to be Garry NE14
March 19, 2026
Unprompted review
Reply from CitySprint - Newcastle
We're happy to hear that the delivery was on time and the driver was courteous. We appreciate you taking the time to share your positive experience with us.
Garry NE14 was a superb ambassador
Garry NE14 was a superb ambassador. He was friendly, helpful and a good guy. Gave faith that not all couriers remember that customers are humans.
March 17, 2026
Unprompted review
Reply from CitySprint - Newcastle
We're happy to hear that the delivery person was friendly and helpful! We appreciate you taking the time to share your positive experience with us.
Flawless delivery
Arrived really early and delivered everything fast. Everything was explained to me by John very clearly and thoroughly and he was really friendly to chat to.
March 13, 2026
Unprompted review
Reply from CitySprint - Newcastle
We're happy to hear that everything was delivered fast and early. We appreciate that everything was explained thoroughly and that the delivery person was friendly. Thanks for your feedback!
Driver is a down to earth person
Driver Garry NE14 is a down to earth person, always helpful with the delivery and understanding when my partner answers and isn’t able to help
March 13, 2026
Unprompted review
Reply from CitySprint - Newcastle
We're happy to hear that the delivery person was helpful and understanding. We appreciate you taking the time to share your positive experience with us.
A very friendly driver who is very…
A very friendly driver who is very helpful and always goes the extra mile well recommended!
March 11, 2026
Unprompted review
Reply from CitySprint - Newcastle
We're happy to hear our driver was friendly and helpful, going the extra mile for you! We appreciate your recommendation and positive feedback.
Another great delivery from Garry
Another great delivery from Garry, on time and very helpful! NE14
March 10, 2026
Unprompted review
Reply from CitySprint - Newcastle
We're happy to hear that you had a great delivery experience and that our service was helpful and on time. Thank you for your positive feedback!
Garry NE14
Always friendly and helpful. Particularly given most of my deliveries are bulky/heavy and have to go up six or so steps. Top job.
February 27, 2026
Unprompted review
Reply from CitySprint - Newcastle
We appreciate you taking the time to leave us such positive feedback. We're so glad to hear that our team's friendliness and helpfulness made your heavy deliveries easier!
10/10 every time
This is about the 4th delivery from Wickes and this driver. Always arrives in a timely manner and very approachable. Defo recommend Wickes based on my last few experiences. Chaos name Garry NE14
February 27, 2026
Unprompted review
Reply from CitySprint - Newcastle
We're happy to hear that your deliveries have been arriving on time and that the driver is approachable. We appreciate you recommending us based on your recent experiences. Thanks for your positive feedback!
Always get updated on delivery…
Always get updated on delivery schedule. (NE 14)
The driver, Garry , most efficient and friendly, a pleasure to deal with.
February 26, 2026
Unprompted review
Reply from CitySprint - Newcastle
We're happy to hear that you were updated on your delivery and that the driver was efficient and friendly. We appreciate you taking the time to leave feedback.
Delivery from citysprint
Couldn't have gone better. Delivery driver Garry NE14 went above and beyond. Thank you.
February 20, 2026
Unprompted review
Reply from CitySprint - Newcastle
We're happy to hear that your delivery experience went so well. We appreciate your positive feedback and are glad the driver exceeded your expectations. Thank you.
What a fantastic courier
What a fantastic courier, you have working for you. Gary NE14
Like a breath of fresh air. Can’t recommend him highly enough
Looking forward to seeing him again with a delivery of soil in the spring
February 20, 2026
Unprompted review
Reply from CitySprint - Newcastle
We're happy to hear that you had such a positive experience. It's great to know that the delivery was so satisfactory, and we appreciate your kind words. We look forward to serving you again!
Reply from CitySprint - Newcastle
We are so happy you received excellent service from our helpful driver! We appreciate your positive feedback.
Harry (NE14) is always cheerful
Harry (NE14) is always cheerful, helpful and polite making my delivery experience easy and convenient.
February 18, 2026
Unprompted review
Reply from CitySprint - Newcastle
We're happy to hear that your delivery experience is easy and convenient! We appreciate you mentioning the courier's cheerful, helpful, and polite service.
John was amazing in delivery our…
John was amazing in delivery our parcel! He was polite, respectful and very helpful in delivering our parcel.
February 3, 2026
Unprompted review
Reply from CitySprint - Newcastle
We're happy to hear that the delivery experience was amazing! We appreciate you mentioning how polite, respectful, and helpful our delivery associate was. Thanks for your feedback.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.