CitySprint - Newcastle Reviews 

335
TrustScore 5 out of 5

4.9

Unit 8, Brunswick, Industrial Estate, NE13 7BA Newcastle, Northumberland, GB


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See what reviewers are saying

Rated 5 out of 5 stars

GARRY ne14 Had Garry deliver my order again today. He’s delivered to me often and he’s always polite and helpful. My order is always heavy (bags of compost) and large quantities. He’s so helpful a... See more

Company replied

Rated 5 out of 5 stars

Delivery arrived right on time. Delivery man Garry NE14 always friendly and extremely helpful. Nothing is too much trouble for him. Placed all the heavy bags of compost, wood chippings etc exactly wh... See more

Company replied

Rated 5 out of 5 stars

Great customer service. I ordered some building materials from Wickes to be delivered. I received a text from CitySprint a informing me of my delivery date and time slot. On the day od delivery I rece... See more

Company replied

Rated 5 out of 5 stars

Fantastic, cheerful person who is I credit to the company... He is also very professional he has been coming to my home for years, a real pleasure to see him.. Garry NE14

Company replied


Company details

  1. Courier Service
  2. Courier and Delivery Service
  3. Delivery Service
  4. Logistics Service

Written by the company

CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.


Contact info

  • Unit 8, Brunswick, Industrial Estate, NE13 7BA, Newcastle, Northumberland, United Kingdom

  • 0191 2260005

4.9

Excellent

TrustScore 5 out of 5

335 reviews

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4.9

All reviews

(335)

2,751 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Patch NE64

Friendly and polite courteous courier

January 16, 2024
Unprompted review
CitySprint - Newcastle logo

Reply from CitySprint - Newcastle

Good afternoon Melanie,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

Rated 5 out of 5 stars

Always on time & helpful

Patch is Always on time & helpful
NE64

January 16, 2024
Unprompted review
CitySprint - Newcastle logo

Reply from CitySprint - Newcastle

Good afternoon,

Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.

Many thanks,

Lucie

Rated 5 out of 5 stars

Very polite and always takes time to…

Very polite and always takes time to speak

January 16, 2024
Unprompted review
CitySprint - Newcastle logo

Reply from CitySprint - Newcastle

Good morning Claire,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Ben

Rated 5 out of 5 stars

Patch NE64 is spot on and always happy…

Patch NE64 is spot on and always happy to deliver to our practice.

- Catterick Village Surgery

January 16, 2024
Unprompted review
CitySprint - Newcastle logo

Reply from CitySprint - Newcastle

Good morning Cam,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

Rated 5 out of 5 stars

Excellent Patch NE64

Patch NE64 delivers to us every week. He is always happy and helpful. Excellent, First class delivery 😊

January 16, 2024
Unprompted review
CitySprint - Newcastle logo

Reply from CitySprint - Newcastle

Good morning Caroline,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Ben

Rated 5 out of 5 stars

Patch NE64

Patch NE64. Always professional and on time. Zero complaints from my customers. Keep up the good work.

January 15, 2024
Unprompted review
CitySprint - Newcastle logo

Reply from CitySprint - Newcastle

Good afternoon Gerard,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Ben

Rated 5 out of 5 stars

Fantastic service

Fantastic service, very professional and no hassle.

Patch - NE64

January 15, 2024
Unprompted review
CitySprint - Newcastle logo

Reply from CitySprint - Newcastle

Good afternoon Jake,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Ben

Rated 5 out of 5 stars

Patch was amazing as ever

Patch was amazing as ever - NE64
5⭐️

January 15, 2024
Unprompted review
CitySprint - Newcastle logo

Reply from CitySprint - Newcastle

Good afternoon Holly,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Ben

Rated 5 out of 5 stars

Patch NE64 really nice driver

Patch NE64 really nice driver, delivery with a smile,

January 12, 2024
Unprompted review
CitySprint - Newcastle logo

Reply from CitySprint - Newcastle

Good morning,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

Rated 5 out of 5 stars

Patch is always so lovely and helpful.

January 11, 2024
Unprompted review
CitySprint - Newcastle logo

Reply from CitySprint - Newcastle

Good afternoon Erin,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

Rated 5 out of 5 stars

Patch ne64 has always been really good…

Patch ne64 has always been really good kind friendly an excellent ambassador for your company never had an issue with him always happy

January 11, 2024
Unprompted review
CitySprint - Newcastle logo

Reply from CitySprint - Newcastle

Good afternoon Steven,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

Rated 5 out of 5 stars

Helpful guy

Helpful guy. One if the better driver. Could not fault the guy at all
Patch Ne64

January 11, 2024
Unprompted review
CitySprint - Newcastle logo

Reply from CitySprint - Newcastle

Good afternoon Scott,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Ben

Rated 5 out of 5 stars

Patch ne64

Spoke to driver called patch really lovely lad had good chat lovely manner

August 11, 2023
Unprompted review
CitySprint - Newcastle logo

Reply from CitySprint - Newcastle

Good morning,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

Rated 5 out of 5 stars

Tile Delivery

The courier (Patch/NE64) was lovely, friendly & helpful.
I’d ordered tiles for delivery & he made sure they were delivered safely.

July 28, 2023
Unprompted review
CitySprint - Newcastle logo

Reply from CitySprint - Newcastle

Good afternoon,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

Rated 5 out of 5 stars

THANK YOU to DOM…

Just like to say a big THANK YOU to DOM who done a delivery to my house this morning. He was very pleasant and helpful a credit to the company. Keep up the good work DOM as it does make a difference to the day.
Regards Phil. 👍

July 11, 2023
Unprompted review
CitySprint - Newcastle logo

Reply from CitySprint - Newcastle

Good afternoon Phil,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

Rated 5 out of 5 stars

Pleasant driver

Pleasant driver.
Lots of materials and paint to deliver
Not a problem.

June 30, 2023
Unprompted review
CitySprint - Newcastle logo

Reply from CitySprint - Newcastle

Good morning Chris,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

Rated 5 out of 5 stars

Delivery of tiles by Patch (NE64) quick…

Delivery of tiles by Patch (NE64) quick delivery here right on time put them where we wanted and off site with no fuss really nice guy highly recommended

May 12, 2023
Unprompted review
CitySprint - Newcastle logo

Reply from CitySprint - Newcastle

Good morning Ben,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

Rated 5 out of 5 stars

Patch (NE64) is always on time and also…

Patch (NE64) is always on time and also polite and very helpful

February 24, 2023
Unprompted review
CitySprint - Newcastle logo

Reply from CitySprint - Newcastle

Good afternoon,

Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.

Many thanks,
Shane

Rated 5 out of 5 stars

Patchy (NE64) is always great for us at…

Patchy (NE64) is always great for us at Topps Tiles and does quite a few jobs on a regular basis. Always on time, polite and has good crack

February 24, 2023
Unprompted review
CitySprint - Newcastle logo

Reply from CitySprint - Newcastle

Good afternoon,

Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.

Many thanks,
Shane

Rated 5 out of 5 stars

I would highly recommend this firm

I would highly recommend this firm. Parcel was picked up and delivered very quickly at a very good price. Courier who collected was very polite.

November 7, 2022
Unprompted review
CitySprint - Newcastle logo

Reply from CitySprint - Newcastle

Good morning,

Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.

Kind regards,

Shane

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