CitySprint - Nottingham Reviews 

1,593
TrustScore 5 out of 5

5.0

Units 19 & 20 Calverton Business Park, Hoyle Road, NG14 6QL Nottingham, Nottinghamshire, GB


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Rated 5 out of 5 stars

So today i had the pleasure of taking delivery of a number of wooden posts for the garden to be turned into a pergola. Pete the delivery gentleman was a delightful chap, beaming with character and... See more

Company replied

Rated 5 out of 5 stars

Driver NH42 was very friendly and smiley. We live in a bungalow but it's up 10 steps. The driver was extremely helpful and brought the delivery up to the door. Most couriers will only leave large deli... See more

Company replied

Rated 5 out of 5 stars

The delivery service by NG48 was quick efficient and most important earlier than I expected which is a bonus.all items carefully handed over and polite all the way.thank you

Company replied

Rated 5 out of 5 stars

The courier BF NH0I was very polite and brought my order around the back of my property with no problem. I only ordered this the day before from Wickes and was able to get it delivered within 24 hours... See more

Company replied


Company details

  1. Courier Service
  2. Courier and Delivery Service
  3. Delivery Service
  4. Logistics Service

Written by the company

CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.


Contact info

  • Units 19 & 20 Calverton Business Park, Hoyle Road, NG14 6QL, Nottingham, Nottinghamshire, United Kingdom

  • 0115 9330200

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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5.0

All reviews

(1,593)

2,675 reviews in the last 12 months

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Rated 5 out of 5 stars

Bark Delivery

Very respectful, quick and accommodating to the delivery request.

June 19, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're glad your delivery was respectful, quick, and accommodating. We appreciate your feedback!

Rated 5 out of 5 stars

What an amazing delivery service

What an amazing delivery service ! The delivery man was very helpful ,kind and polite ! He made our day ! thank you

NG34 !

June 18, 2026
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Reply from CitySprint - Nottingham

We're so happy to hear our delivery service made your day! We appreciate your kind words about our helpful and polite team.

Rated 5 out of 5 stars

Easy to order guttering online fast…

Easy to order guttering online fast delivery the guy delivering was friendly, helpful and efficient top man NH20 5⭐️

June 16, 2026
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Reply from CitySprint - Nottingham

We're so glad to hear ordering online was easy and delivery was fast! We appreciate your positive feedback about our friendly and efficient team member.

Rated 5 out of 5 stars

NG26 Very efficient driver

Very efficient driver. Friendly. Helpful. On time.

June 16, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're so glad our driver was efficient, friendly, and on time! We appreciate your kind words.

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. We got a sent time window the night before, followed by a tracking link on the morning of our delivery. The courier (NH20) was professional, asking where we would like the delivery placing, and stacking the items neatly where requested.

June 16, 2026
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Reply from CitySprint - Nottingham

We are so glad to hear you had such a positive delivery experience with us! We appreciate you sharing your kind words.

Rated 5 out of 5 stars

NG26 Very Professional Delivery Driver

NG26 : I am always pleased to see this delivery driver. He is always very friendly and he will unload wherever you require your delivery to be put outside.
Can not recommend this driver enough, thank for your good work.
Rodney

June 13, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're so happy to hear about your positive experience with our delivery driver! We appreciate your kind words and recommendation. Thank you for your feedback.

Rated 5 out of 5 stars

Great service

Great service, nice guy. Pleasure

June 10, 2026
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Reply from CitySprint - Nottingham

We appreciate you letting us know about the great service you received! We are so glad you had a positive experience.

Rated 5 out of 5 stars

Excellent service

Delivery was made earlier than advised but that wasn’t a problem. Driver was very helpful and carried most of the items into my garage.

June 11, 2026
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Reply from CitySprint - Nottingham

We're so glad to hear our driver was helpful and that you had a positive delivery experience! Thank you for sharing your feedback.

Rated 5 out of 5 stars

Without a doubt the best courier…

Without a doubt the best courier service. I'm severely disabled and always need help and the delivery drivers ALWAYS take my items to where I need them without the need for me to ask. I recently had a delivery made by DX and the driver refused to help me but citysprint are always outstanding. My delivery today was made by driver NG67 really nice guy, extremely polite and helpful, respectful of me and my property. A credit to the company.

June 5, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We are so happy to hear about your positive experience with our courier service. It's wonderful to know our drivers consistently provide the assistance you need. We truly appreciate your kind words about our team's helpfulness and respect.

Rated 5 out of 5 stars

5 stars to NG26 from the Nottingham…

5 stars to NG26 from the Nottingham service centre.
He was excellent with the delivery from start to finish, very efficient and all with a smile too!
Very happy customer.

June 5, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're so happy to hear about your excellent delivery experience! We appreciate your kind words about the efficiency and friendly service.

Rated 5 out of 5 stars

Driver kindly took goods around the…

Driver kindly took goods around the back as was physically unable to. Very polite and understanding.

June 5, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're so glad our driver was helpful and understanding, taking your goods around back. We appreciate your kind feedback!

Rated 5 out of 5 stars

Good delivery

The delivery driver took tge time to back up the drive so there was minimal amount of lifting needed. Also very cheerful and polite.

May 6, 2026
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Reply from CitySprint - Nottingham

We're happy to hear our delivery driver was cheerful, polite, and took the time to assist with your delivery. We appreciate your positive feedback!

Rated 5 out of 5 stars

CitySprint

Courier was early, which was a bonus because I have meetings galore from 1000 hrs. He unloaded the 12 sleepers and put them in the garden as requested, which goes above and beyond what I expected 😊

May 27, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We are so pleased to hear our courier's early arrival and helpfulness with your sleepers made your day easier. Thank you for sharing your positive experience!

Rated 5 out of 5 stars

Very quick and efficient service

Very quick and efficient service. The delivery driver (NG34) was very friendly, polite and professional.

May 15, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're so glad to hear your service was quick and efficient! We appreciate your positive feedback about our friendly driver.

Rated 5 out of 5 stars

So helpfull and smilely lovely helpful…

So helpfull and smilely lovely helpful couldnt have done anymore xx

May 7, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We are so happy to hear that our team was helpful and made your experience so lovely. We appreciate your kind words and feedback!

Rated 5 out of 5 stars

amazing

NH20 were amazing gentlemen very polite and helpful
I was having a stressful day, but they soon made me smile and carried the supplies to the side of the house for me.
Thank you

April 23, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're happy to hear that our team was so polite and helpful and that they made your day better! We appreciate you taking the time to share your positive experience with us.

Rated 5 out of 5 stars

Helpful friendly

Helpful friendly

May 6, 2026
Unprompted review
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Reply from CitySprint - Nottingham

Thank you for taking the time to feedback positively about our courier and service!

Rated 5 out of 5 stars

Good experience

Ref : Nh20
Friendly guys. Asked where I wanted items left. Good experience. Thanks.

May 5, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're happy to hear that our team provided a friendly and helpful experience and that you were satisfied with our service. Thank you for your feedback.

Rated 5 out of 5 stars

Couldn't fault the deliver people …

Couldn't fault the deliver people very well mannered n very helpful

May 5, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're happy to hear that our delivery team was well-mannered and helpful. We appreciate you taking the time to leave us this positive feedback!

Rated 5 out of 5 stars

Great Delivery Experience

My delivery was delivered during the window i requested. I had text notifications related to my order and could track the van online. When it arrived the two men unloaded the delivery into my garage as requested. No issues. No worries. No problems.

May 5, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're happy to hear that your delivery arrived within the timeframe you requested and that you found the text notifications and online tracking helpful. It's great to know the delivery was unloaded into your garage without any issues. Thank you!

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