CitySprint - Nottingham Reviews 

1,596
TrustScore 5 out of 5

5.0

Units 19 & 20 Calverton Business Park, Hoyle Road, NG14 6QL Nottingham, Nottinghamshire, GB


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Rated 5 out of 5 stars

So today i had the pleasure of taking delivery of a number of wooden posts for the garden to be turned into a pergola. Pete the delivery gentleman was a delightful chap, beaming with character and... See more

Company replied

Rated 5 out of 5 stars

My courier (BF) was excellent. He let me know when he was coming and he arrived promptly. He brought all my stuff into the backyard for me and put it where I asked. 10/10 would recommend using this se... See more

Company replied

Rated 5 out of 5 stars

Driver NH42 was very friendly and smiley. We live in a bungalow but it's up 10 steps. The driver was extremely helpful and brought the delivery up to the door. Most couriers will only leave large deli... See more

Company replied

Rated 5 out of 5 stars

The delivery service by NG48 was quick efficient and most important earlier than I expected which is a bonus.all items carefully handed over and polite all the way.thank you

Company replied


Company details

  1. Courier Service
  2. Courier and Delivery Service
  3. Delivery Service
  4. Logistics Service

Written by the company

CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.


Contact info

  • Units 19 & 20 Calverton Business Park, Hoyle Road, NG14 6QL, Nottingham, Nottinghamshire, United Kingdom

  • 0115 9330200

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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5.0

All reviews

(1,596)

2,686 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Delivery Experience

My delivery was delivered during the window i requested. I had text notifications related to my order and could track the van online. When it arrived the two men unloaded the delivery into my garage as requested. No issues. No worries. No problems.

May 5, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're happy to hear that your delivery arrived within the timeframe you requested and that you found the text notifications and online tracking helpful. It's great to know the delivery was unloaded into your garage without any issues. Thank you!

Rated 5 out of 5 stars

Tracked delivery

Tracked delivery, great service from the 2 guys. Delivery as expected and left where requested.

May 5, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're happy to hear that you received tracked delivery and great service! We appreciate your positive feedback regarding the delivery and placement.

Rated 5 out of 5 stars

The driver NG26 i have regularly he's…

The driver NG26 i have regularly he's the most kindest, helpful and polite person i think I've ever had
He goes out his way without asking he definitely needs recognition for his work

May 4, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're happy to hear that you regularly have such a positive experience with our driver! It's great to know their kindness, helpfulness, and politeness stood out. We appreciate your positive feedback.

Rated 5 out of 5 stars

Spot on driver.

Spot on driver.

May 2, 2026
Unprompted review
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Reply from CitySprint - Nottingham

Thank you for taking the time to feedback positively about one of our drivers.

Rated 5 out of 5 stars

Speedy helpful dropoff

Speedy helpful dropoff, brought the goods up the side and through the gate for me. Much appreciated.

May 2, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're happy to hear that our prompt and helpful service made your drop-off easier! We appreciate you taking the time to share your positive experience with us.

Rated 5 out of 5 stars

Great service Nh20

Great service, communication good and professional delivery, thank you

May 1, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're happy to hear that you received great service with good communication and a professional delivery. We appreciate your positive feedback!

Rated 5 out of 5 stars

Great service

May 1, 2026
Unprompted review
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Reply from CitySprint - Nottingham

Thank you for taking the time to feedback positively about our service, we are glad you are happy with it!

Rated 5 out of 5 stars

Brilliant service

Brilliant service by the most polite gentlemen. Thank you NH20.

May 1, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're so glad you received brilliant service from a polite employee! We appreciate you taking the time to leave positive feedback.

Rated 5 out of 5 stars

Excellent delivery

Excellent delivery. We were informed approximate time for delivery an hour before. Delivery men were polite and delivered our items to the place we requested. Thank you.

April 29, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're happy to hear that you were informed of the delivery time and that our delivery team was polite and delivered your items to your requested location! We appreciate your positive feedback.

Rated 5 out of 5 stars

Lovely polite gentleman

Lovely polite gentleman
Asked where I wanted the order putting and respectfully placed materials where requested
Thank you my lovelies 🙂

April 30, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're happy to hear that a polite gentleman respectfully placed your materials where requested. We appreciate you taking the time to share your positive feedback!

Rated 5 out of 5 stars

Very friendly and helpful

Very friendly and helpful. Lifted my product and placed them were i needed them to be stored until use.

April 28, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're glad you enjoyed your experience with our team! It's great to hear that our team members were friendly and helpful in getting your product where you needed it. Thank you!

Rated 5 out of 5 stars

Driver was cheerful

Driver was cheerful, friendly, and left the compost on the driveway exactly where I had asked.

April 29, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're happy to hear that our driver was cheerful and friendly and left the compost exactly where you wanted it. We appreciate your positive feedback!

Rated 5 out of 5 stars

Very friendly driver asked where I…

Very friendly driver asked where I wanted the item.

April 28, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're happy the driver was friendly and accommodating about the item's placement! We appreciate your positive feedback a great deal.

Rated 5 out of 5 stars

What a lovely man

What a lovely man! Friendly, professional and helpful! Arrived on time and put my delivery exactly where I asked him too! Thank you so much!

April 28, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're happy to hear that our driver was friendly, professional, and helpful and placed your delivery where you needed it. We appreciate your positive feedback!

Rated 5 out of 5 stars

NH20

NH20
Good delivery service.
Friendly drivers
Popped my delivery where I asked

April 25, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're happy to hear that you had a positive experience with our delivery service and friendly drivers. Thank you for your kind feedback!

Rated 1 out of 5 stars

The driver was asked to put them at…

The driver was asked to put them at side of house. Approx 2 feet from where he put them. I am elderly and his response was, what do you expect for £4 delivery. I said, that means I'll have to move them as they were at front of house. He said,put them in a wheelbarrow or let them dry out then they will be lighter. He was rude and not very nice at all.

April 27, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We appreciate you bringing this to our attention. We're sorry to hear the delivery wasn't satisfactory and that the driver was unhelpful. We will now request your information to allow us to investigate this further. Thank you for your feedback.

Rated 5 out of 5 stars

The delivery driver was courteous and…

The delivery driver was courteous and professional but also friendly. The delivery was on time and the products placed where requested.
I would be happy for future deliveries to come via them.

April 27, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're happy to hear that the delivery driver was courteous, professional, and friendly! We appreciate your positive feedback regarding the on-time delivery and placement of products.

Rated 5 out of 5 stars

Had 10 heavy bags of decorative stone…

Had 10 heavy bags of decorative stone delivered. The two who delivered were very helpful, taking it up the driveway to where I asked. They were also just so lovely to talk to and polite - thank you!

April 25, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're happy to hear that the delivery of your decorative stone went smoothly. It's great to know our driver was helpful and polite, placing the bags where you needed them. Thank you for your positive feedback!

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