CitySprint - Nottingham Reviews 

1,597
TrustScore 5 out of 5

5.0

Units 19 & 20 Calverton Business Park, Hoyle Road, NG14 6QL Nottingham, Nottinghamshire, GB


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Rated 5 out of 5 stars

So today i had the pleasure of taking delivery of a number of wooden posts for the garden to be turned into a pergola. Pete the delivery gentleman was a delightful chap, beaming with character and... See more

Company replied

Rated 5 out of 5 stars

My courier (BF) was excellent. He let me know when he was coming and he arrived promptly. He brought all my stuff into the backyard for me and put it where I asked. 10/10 would recommend using this se... See more

Company replied

Rated 5 out of 5 stars

Excellent delivery service - could not have been better. Really helpful, friendly and made time for me. Also took great care with the delivered goods and placed them where they were needed. So impres... See more

Rated 5 out of 5 stars

Driver NH42 was very friendly and smiley. We live in a bungalow but it's up 10 steps. The driver was extremely helpful and brought the delivery up to the door. Most couriers will only leave large deli... See more

Company replied


Company details

  1. Courier Service
  2. Courier and Delivery Service
  3. Delivery Service
  4. Logistics Service

Written by the company

CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.


Contact info

  • Units 19 & 20 Calverton Business Park, Hoyle Road, NG14 6QL, Nottingham, Nottinghamshire, United Kingdom

  • 0115 9330200

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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5.0

All reviews

(1,597)

2,686 reviews in the last 12 months

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Rated 5 out of 5 stars

The delivery driver was courteous and…

The delivery driver was courteous and professional but also friendly. The delivery was on time and the products placed where requested.
I would be happy for future deliveries to come via them.

April 27, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're happy to hear that the delivery driver was courteous, professional, and friendly! We appreciate your positive feedback regarding the on-time delivery and placement of products.

Rated 5 out of 5 stars

Had 10 heavy bags of decorative stone…

Had 10 heavy bags of decorative stone delivered. The two who delivered were very helpful, taking it up the driveway to where I asked. They were also just so lovely to talk to and polite - thank you!

April 25, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're happy to hear that the delivery of your decorative stone went smoothly. It's great to know our driver was helpful and polite, placing the bags where you needed them. Thank you for your positive feedback!

Rated 5 out of 5 stars

Excellent service from the 2 Guy's NH20

Excellent service from the 2 Guy's always polite and helpful, carried my plasterboards to exactly where I wanted them 5 stars Guy's
Many thanks!
NH20

April 25, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're happy to hear that you had such a positive experience! It's great to know the driver was polite and helpful and that they delivered your order to your specifications. Thanks for your feedback!

Rated 5 out of 5 stars

Very friendly delivery drivers who were…

Very friendly delivery drivers who were also very polite and delivered my goods with care.

April 25, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're happy to hear our delivery driver was friendly and polite, delivering your goods with care! We appreciate your positive feedback.

Rated 5 out of 5 stars

Great delivery from two very nice men

Great delivery from two very nice men, they carried my sand, cement ect straight into my garden for me . Would definitely use CitySprint again

April 25, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're happy to hear about the great delivery experience you had! We appreciate you mentioning the helpful service you received. Thanks for your positive feedback.

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery. The driver Jason NH20 and his mate were helpful and polite.

April 24, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're so glad to hear that you received prompt delivery and that our drivers were helpful and polite! We appreciate your positive feedback.

Rated 5 out of 5 stars

Always a great service polite and…

Always a great service polite and friendly staff, and helpful with heavier stuff, especially NH20 who is regularly to us.

April 24, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're so happy to hear that you consistently receive great service from our polite and friendly staff! We appreciate your feedback.

Rated 5 out of 5 stars

We ordered some gravel and slabs from…

We ordered some gravel and slabs from Wickes in Grantham to be delivered by City Sprint their contractor.
The order was placed yesterday afternoon and delivery was agreed for this morning.
The City Sprint driver who arrived was Merquin (NG26) and he couldn't have been more helpful agreeing immediately to carry the product to exactly the spot in the garden we needed it. As pensioners we couldn't have done this ourselves.
Merquin is a credit to his company and both Wickes and City Sprint are to be congratulated for offering prompt and efficient service with a pleasant and helpful delivery driver to complete the job.
Top marks all round!

April 23, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're happy to hear that you had a positive delivery experience with your order! We appreciate your kind words regarding the helpfulness of the delivery driver and the prompt service you received. We value your feedback and are glad you enjoyed your experience.

Rated 5 out of 5 stars

Good communication about delivery & lovely courier

Good communication about delivery. Also really lovely delivery driver, very polite, and very helpful,especially as I am an elderly and disabled customer. Very cheerful and pleasure to deal with. Courier code ref.ng126

April 22, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're happy to hear about the good communication regarding your delivery and that our driver was so polite and helpful. We appreciate you sharing your positive experience. Thank you for your feedback.

Rated 5 out of 5 stars

Sadly the Driver who delivered to me…

Sadly the Driver who delivered to me didn't give me a card with his details on when I asked him I was told "don't do them anymore". However he was prompt, polite, efficient and even moved the heavy cobbles for me so I could get to them better when I asked him. So a big thank you to him very much appreciated. This is 3rd or 4th delivery from you guys. Thank you perfect 10/10.

April 15, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We appreciate your perfect 10/10 rating and are glad you were pleased with the prompt and efficient delivery. Thank you for your valuable feedback!

Rated 5 out of 5 stars

Very professional driver

Really well timed. Easy to track, driver who was “NG26” was extremely friendly and did a great job.

April 9, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're so glad to hear that you found our tracking easy and the delivery well-timed. We appreciate your positive feedback regarding our friendly driver!

Rated 5 out of 5 stars

Very pleasant smiling driver who put…

Very pleasant smiling driver who put everything where I asked him to.

April 6, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're happy to hear that our driver was pleasant and accommodating, placing everything as requested! We appreciate your positive feedback.

Rated 5 out of 5 stars

15 bags of ballast delivery

The delivery driver NG34 was polite, friendly and courteous. Asked if he could reverse on to the drive, which was not a problem. Stacked the delivery near the front back door and made sure it was stable before leaving. Well done

April 3, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're happy to hear that our delivery service met your expectations! We appreciate your positive feedback regarding our driver's polite, friendly, and courteous service and for ensuring your delivery was stable. Thank you!

Rated 5 out of 5 stars

Great delivery

Great delivery, helpful and cheerful.

April 2, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We appreciate you letting us know our delivery was great, helpful, and cheerful! We are so glad you had a positive experience with our team.

Rated 5 out of 5 stars

Wonderful delivery

Wonderful delivery. 10/10

March 30, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We are happy to hear that you had a wonderful delivery experience! Thank you for your positive feedback; we appreciate it.

Rated 5 out of 5 stars

Very happy with my driver

Very happy with my driver, he was friendly, early and went the extra mile helping me place the fence panel. Thank you so much!

March 30, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're so happy to hear that our driver was friendly and helpful, and that they went the extra mile. Thank you for your positive feedback!

Rated 5 out of 5 stars

Great and helpful driver

Great and helpful driver. Tracking worked well.

March 30, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're so happy the driver was helpful and the tracking worked well! We appreciate your positive feedback very much.

Rated 5 out of 5 stars

Tecent deliveries

Have ordered a lot of stuff from wickes recently as doing a revamp on my garden.
Each time the delivery is made the drivers are courteous and helpfull in leaving the items neatly stacked.

March 27, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're happy to hear that you've had positive experiences with our delivery service. It's great to know our drivers were courteous and helpful while delivering your garden revamp items. Thank you for your feedback.

Rated 5 out of 5 stars

Very satisfied

He was polite, cheerful and efficient.

March 25, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We appreciate you sharing that our team was polite, cheerful, and efficient! We are so glad you had a positive experience.

Rated 5 out of 5 stars

Driver very helpful

Driver very helpful

March 25, 2026
Unprompted review
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Reply from CitySprint - Nottingham

Thank you for taking the time to share this feedback, We are happy to hear that the driver was helpful!

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