CitySprint - Nottingham Reviews 

1,597
TrustScore 5 out of 5

5.0

Units 19 & 20 Calverton Business Park, Hoyle Road, NG14 6QL Nottingham, Nottinghamshire, GB


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Rated 5 out of 5 stars

So today i had the pleasure of taking delivery of a number of wooden posts for the garden to be turned into a pergola. Pete the delivery gentleman was a delightful chap, beaming with character and... See more

Company replied

Rated 5 out of 5 stars

My courier (BF) was excellent. He let me know when he was coming and he arrived promptly. He brought all my stuff into the backyard for me and put it where I asked. 10/10 would recommend using this se... See more

Company replied

Rated 5 out of 5 stars

Excellent delivery service - could not have been better. Really helpful, friendly and made time for me. Also took great care with the delivered goods and placed them where they were needed. So impres... See more

Company replied

Rated 5 out of 5 stars

Driver NH42 was very friendly and smiley. We live in a bungalow but it's up 10 steps. The driver was extremely helpful and brought the delivery up to the door. Most couriers will only leave large deli... See more

Company replied


Company details

  1. Courier Service
  2. Courier and Delivery Service
  3. Delivery Service
  4. Logistics Service

Written by the company

CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.


Contact info

  • Units 19 & 20 Calverton Business Park, Hoyle Road, NG14 6QL, Nottingham, Nottinghamshire, United Kingdom

  • 0115 9330200

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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5.0

All reviews

(1,597)

2,686 reviews in the last 12 months

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Rated 5 out of 5 stars

Friendly and personable courier

Friendly and personable courier. He was running late, but called to let us know which was appreciated as we could then organise around it rather than waiting.

March 20, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're happy to hear that our courier's communication was helpful and that you appreciated the call about the delay. Thank you for your positive feedback!

Rated 5 out of 5 stars

City sprint to the rescue NG62

NG62 delivered our radiators from Nottingham down to sunny Hove. He was very helpful and friendly, highly recommended. 😊

March 18, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're happy to hear that our service met your needs for your radiator delivery from Nottingham to Hove. We appreciate your kind words and recommendation!

Rated 5 out of 5 stars

Would recommend

Tracking was fab was able to see where driver was, the delivery man was lovely and brought all items into the house for me, would recommend my drive was NG34

March 17, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're happy to hear that you found the tracking helpful and that our delivery person was so helpful. We appreciate you taking the time to share your positive experience!

Rated 5 out of 5 stars

Delivered on time

Delivered on time, the driver (NG34) was obliging and pleasant, would recommend this company

March 16, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're happy to hear that our driver was obliging and pleasant and that the delivery was on time! We appreciate your recommendation and positive feedback.

Rated 5 out of 5 stars

The delivery driver was fantastic

The delivery driver was fantastic ( NG34 ). My husband had ordered a lot of wood and items from Wickes and he waited for me to open my gate and stacked them nicely in my car port. Helped me move items when the wind blew them. Very happy customer 😀

March 13, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're so happy to hear that the delivery service exceeded your expectations! It's great to know the driver was so helpful and accommodating with your order. Thank you for sharing your positive experience.

Rated 5 out of 5 stars

Great!

Ref: NG34

Really helpful, very efficient. Great service, thanks you

March 13, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're happy to hear that our service was helpful and efficient for you. Thank you for your great feedback; we appreciate it very much.

Rated 5 out of 5 stars

Very helpful

Very pleasant & helpful ..put my order safe .thankyou ng34

March 11, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're so happy to hear that our service was pleasant and helpful, and that your order was delivered safely. Thank you for your positive feedback.

Rated 5 out of 5 stars

Friendly and Helpful

Our driver (NG34) has delivered to us a few times in the past and has always been extremely helpful and friendly. He brings our goods (usually compost or heavy woodwork) into the garden or garage for us and ensures that we are happy with the service. Definitely recommend.

March 5, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're happy to hear that our driver is consistently helpful and friendly! We appreciate you mentioning his assistance with your deliveries and are grateful for your recommendation.

Rated 5 out of 5 stars

Excellent service

Excellent service, on time, and took it to my back garden for me. Thank you

March 3, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're happy to hear that you received excellent service and appreciate that the delivery was on time and brought to your garden. Thank you!

Rated 5 out of 5 stars

The driver arrived on time was very…

The driver arrived on time was very polite and couldn’t be more helpful when delivering my goods - would definitely use again.

February 27, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're happy the driver was punctual, courteous, and helpful during your delivery! We appreciate you saying you'd use our services again. Thanks for the review!

Rated 5 out of 5 stars

Friendly and helpful delivery driver

Friendly and helpful delivery driver. Well informed of delivery

February 26, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're happy to hear that our delivery driver was friendly, helpful, and well-informed. Thank you for your positive feedback; we appreciate it.

Rated 5 out of 5 stars

Driver NG34 was very helpful

Driver NG34 was very helpful, took my compost bags round to the back of the house, lovely polite man too.

February 26, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're happy to hear that our driver was so helpful and polite, taking your compost bags to the back of the house. We appreciate your positive feedback.

Rated 5 out of 5 stars

excellent service thanks

excellent service from NG26, thanks

February 26, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're so glad that you were happy with the service you received from our team. We appreciate you taking the time to leave us this positive feedback.

Rated 5 out of 5 stars

Great Service

Arrived on time, cheerful driver unloaded where I indicated.Goods in pristine condition. All good.

February 25, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're happy to hear that your delivery arrived on time and that the driver was cheerful and helpful in unloading your items. We appreciate your positive feedback!

Rated 5 out of 5 stars

The deliver driver was extremely…helpful

The deliver driver was extremely helpful and very polite

February 24, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're happy to hear our delivery driver was extremely helpful and very polite! We appreciate your positive feedback very much.

Rated 5 out of 5 stars

Polite and helpful courier

Polite and helpful courier . On time tracking first class too x

February 24, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're happy to hear that you found our courier polite and helpful, and that our tracking was first class. Thank you for your positive feedback.

Rated 5 out of 5 stars

Prompt friendly service

Prompt friendly service. All items out in the right location quickly. Thanks NG34

February 23, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're glad you found our service prompt and friendly, and that your items were readily available. Thank you for your positive feedback; we appreciate it!

Rated 5 out of 5 stars

Courier N934

Courier N934 was incredibly helpful and pleasant in delivering my goods.

February 19, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're happy to hear that the courier was incredibly helpful and pleasant while delivering your goods. Thank you for this positive feedback.

Rated 5 out of 5 stars

Construction material from Wickes

Delivery came within the time set aside. Singh(NG34) managed everything without help which was good. The app is a little confusing as it showed the delivery to be second after the depot but then showed it as 14th in the stop list.

February 20, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're happy to hear that the delivery arrived on time and that our team member managed everything well. We appreciate your feedback regarding the app's confusing delivery sequence and will look into this to improve the experience.

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