I sent several messages requesting to cancel an order that was still pending. I never received any acknowledgment or reply. Now the order has shipped. I contacted Citywide Shop, once again and have... See more
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See what reviewers are saying
Terrible communication. Have been trying for a week to get a response about an exchange. Ended up purchasing replacement for faulty item elsewhere and still waiting for response on how to claim my ret... See more
Company replied
Never used Ciywideshop before but was led there by a Google search for the product I was looking for. Was a little skeptical when I saw their price but took a chance anyway. Boy was I PLEASANTLY SURPR... See more
I want to give Citywideshop an excellent rating. Although delivery for Christmas was complicated by USPS, my customer service person, Lizzy, was excellent in her help to get me my product on time. Sh... See more
Company details
Information provided by various external sources
Citywide Shop offers deals and saving on popular and generic household brands.
Contact info
United States
- support@citywideshop.com
- citywideshop.com
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Great product shipped very quickly
Great product shipped very quickly. Very satisfied with the whole process.
Product was the best price around
Product was the best price around. Thought it was going to be used but it was actually new. Also, it was delivered a day early. Much better than I expected and I will definitely use Citywide shop again
Thank you
Item arrived even sooner than expected.
Fair prices, overall great shopping experience.
Very Satisfied
I want to give Citywideshop an excellent rating. Although delivery for Christmas was complicated by USPS, my customer service person, Lizzy, was excellent in her help to get me my product on time. She was helpful in all aspects of this order. I would order from Citywide again.
Great delivered right away we love it
Thankgoodness I found this site
Thankgoodness I found this site. My 3 yr old asked Santa for one thing, they had it.
Cheap prices on time good service
Order was never received
I ordered a Bose soundlink mini 2. The order was processed and a UPS label was created within 48 hours. But an entire week passed and the UPS label tracking was not updated. I contacted customer support, they gave me an excuse that UPS is busy and delays updating tracking. A day after contacting customer support, the tracking updated to “in transit”. When the tracking updated to “delivered” I never received my order. And I still don’t have my order. There’s no phone number to call cust. serv. You can only message them. I need a refund if they aren’t going to deliver my order.

Reply from Citywideshop
Amazing website
I received my product a week after I ordered it. It is amazing I ordered the ion total pa ultra and it super loud and thumps hard from all the bass. And at a huge price drop compared to other websites I will be going through citywideshop again for other items.
Some issues but quickly resolved
I ordered 3 boxes of Grove Square hot “milk chocolate” pods. These were to be shipped without shipping costs. When I got a copy of the invoice I noticed there was sales tax added. Our sales tax of 6.35% does not apply to food items. The sales tax added on the invoice and billed to my credit card was a whopping 20%. I contacted the company and they immediately issued a credit for the tax charged.
When I received the product, it was incorrect. They sent me 3 boxes of “dark chocolate” pods. (Completely different flavor and I’m not a fan.). Once again they responded quickly and said they will send replacements. The replacements arrived in just a few days at my door.
While mistakes were made, they were very quick to resolve the issues.
Gray first experience
Is the first time I bought from this site and it was a good experience, the item was at the best price at all and they send it fast and free.
No hassle ordering
Easy ordering process and item showed up on time with no delays in perfect working order.
My state charges 7% tax or $28.
My state charges 7% tax or $28.
Not sure why I was charged $35 for tax
Excellent pricing and super fast delivery
Never used Ciywideshop before but was led there by a Google search for the product I was looking for. Was a little skeptical when I saw their price but took a chance anyway. Boy was I PLEASANTLY SURPRISED when I got immediate and frequent communication, and the speakers arrived in about 3DAYS! Fantastic price, surprisingly quick shipping, and great delivery. Will definitely search them out again when looking to purchase other similar items. Highly recommend!!!
Great price, product and arrival time
The price for the item i purchased was Awesome.. compared to other websites. I received the item on the 5th day after ordering it which was again Great!!! Honestly I didn't expect it to be here that early because of this pandemic still going on. After opening the box it came in and inspecting everything, I had all pieces, all in good condition and not missing anything. Once i put the item together which didn't take long I noticed how very strong and sturdy the item was. I am very happy and well pleased with the service and item I purchased on this website. I am impressed! I definitely recommend purchasing from this website!
Good deal.
Arrived quickly, good deal, no complaints.
Would order again.
Awesome service
My order was perfect and arrived on time, awesome service!!
I found what I wanted for the Bowflex…
I found what I wanted for the Bowflex home gym and Citywide delivered in two days!!:)
Very happy with the overall experience.
cost was higher than Costco for the…
cost was higher than Costco for the same merchandise
I bought the same for 10% less delivered from Costco
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