I sent several messages requesting to cancel an order that was still pending. I never received any acknowledgment or reply. Now the order has shipped. I contacted Citywide Shop, once again and have... See more
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See what reviewers are saying
Terrible communication. Have been trying for a week to get a response about an exchange. Ended up purchasing replacement for faulty item elsewhere and still waiting for response on how to claim my ret... See more
Company replied
Never used Ciywideshop before but was led there by a Google search for the product I was looking for. Was a little skeptical when I saw their price but took a chance anyway. Boy was I PLEASANTLY SURPR... See more
I want to give Citywideshop an excellent rating. Although delivery for Christmas was complicated by USPS, my customer service person, Lizzy, was excellent in her help to get me my product on time. Sh... See more
Company details
Information provided by various external sources
Citywide Shop offers deals and saving on popular and generic household brands.
Contact info
United States
- support@citywideshop.com
- citywideshop.com
3.1
Average
333 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The price was $50 less than any where…
The price was $50 less than any where else. It also arrived much sooner than expected. All in all I am quite happy!
March 11, 2021
Total Gym Xtreme
Total Gym Xtreme product was as described, expedite delivery (remember it was 83 pounds)
and I would buy from this seller again. I was very pleased with this. Thank you Citywideshop. Thanks again--Bob
March 4, 2021
My printer works great/ Epson EcoTank ET-2760
My printer works great, its easy to use and I love it. Most if all the price was right. Thank you for offering a better price..
Caren
February 27, 2021
Excellent
Excellent! Fast shipment. Will definitely purchase from this site again. Thank you.
February 26, 2021
It's very simple I place my order 2 1/2…
It's very simple I place my order 2 1/2 days later I received my speaker just asked advertised it works fantastic sounds great and a great price
February 26, 2021
The product arrived in a timely manner
The product arrived in a timely manner, I had a question and they answered promptly
February 24, 2021
Love it fits perfectly
February 17, 2021
I received my speaker broken a hole in…
I received my speaker broken a hole in the back and a bag full of broken pieces from the wheels at the bottom
February 16, 2021
Reply from Citywideshop
Hello Todd,
We are sorry to hear that your item arrived in that condition. Please be advised that an email was sent on the 5th of February requesting for further information so we can proceed with a return for a refund or exchange. Please reply to the email so we may continue :)
Cheers,
Lizzy M
Support Team
I got exactly what i ordered and it was…
I got exactly what i ordered and it was delivered faster than i thought it would be. I got a great speaker at a great price.
February 12, 2021
Very good service
February 11, 2021
Would buy from them again
February 10, 2021
Price is so reasonable and very fast…
Price is so reasonable and very fast shipping. Hopefully can buy there again.
February 1, 2021
Item delivered on time and was exactly…
Item delivered on time and was exactly as described on the site. No complaints.
January 27, 2021
Some of my order was damaged and I …
Some of my order was damaged and I have not been able to talk to anyone yet to resolve this. I wish it was not so hard to communicate with you all.
January 21, 2021
Exactly as described
January 19, 2021
My order was shipped to me damaged and…
My order was shipped to me damaged and you can't talk to someone by phone communication is only by email. This was for my husband birthday. Now it's gonna take forever to get it returned and get him another Bluetooth from citywide shop😠😡😞😞
January 13, 2021
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