Citywideshop Reviews 333

TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

I sent several messages requesting to cancel an order that was still pending. I never received any acknowledgment or reply. Now the order has shipped. I contacted Citywide Shop, once again and have... See more

Rated 1 out of 5 stars

Terrible communication. Have been trying for a week to get a response about an exchange. Ended up purchasing replacement for faulty item elsewhere and still waiting for response on how to claim my ret... See more

Company replied

Rated 5 out of 5 stars

Never used Ciywideshop before but was led there by a Google search for the product I was looking for. Was a little skeptical when I saw their price but took a chance anyway. Boy was I PLEASANTLY SURPR... See more

Rated 5 out of 5 stars

I want to give Citywideshop an excellent rating. Although delivery for Christmas was complicated by USPS, my customer service person, Lizzy, was excellent in her help to get me my product on time. Sh... See more

Company details

  1. Online Marketplace

Information provided by various external sources

Citywide Shop offers deals and saving on popular and generic household brands.


Contact info

3.1

Average

TrustScore 3 out of 5

333 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Ninja Professional 1,100W Blender with 2 BONUS Nutri Ninja 16-Oz. Cups and Lids

Fantastic. Ordering was easy, item came super quick and was very pleased with it. This Ninja blender is LEGIT!!!! Too legit to quit! Hey, heeeeeeey. I am making some protein smoothies with the 16 oz bullet/cup accessories...man, this thing it incredible. I should have bought one years ago! Citywideshop had the lowest price around. Not that this blender was cheap, but when spending 3 digits on a blender/processor/bullet all in one, if you can save some dough, it makes pulling the trigger on the purchase a lot easier. I was super happy I did. I would buy this over and over again, and would not be afraid to get it from CityWideShop.

May 6, 2021
Rated 2 out of 5 stars
Citywideshop logo

Reply from Citywideshop

Hi Catha,

We are sorry we are not as quick as Amazon Prime. But without paying for Prime, we think a customer buying on the 15th and the item arriving on the 20th via UPS is pretty quick :)

We hope you enjoy the product.

Cheers.

-Lizzy M
Support Team

Rated 5 out of 5 stars

Fast shipping, great price

Fast shipping. Great price! Great customer service! I will definitely purchase from this company again.

May 1, 2021
Citywideshop logo

Reply from Citywideshop

Thank you for the kind review Kellie.

Cheers,

-Lizzy M
Support Team

Rated 5 out of 5 stars

Great shipment condition

Great shipment condition! I would recommend this product to everyone. I thought this site was sketchy it proved me wrong this website is 100% legit different.

April 21, 2021
Rated 1 out of 5 stars

You have no phone number for support…

You have no phone number for support while my order was on hold I tried to change it to no avail I e-mailed several times to support and no one contacted me for almost 2 days by then the order was processed...So like I said I will NEVER order anything from you again.

April 3, 2021
Citywideshop logo

Reply from Citywideshop

Please read our store policy and emails. We cannot change an order once processed or on hold. You may only cancel once on hold. We offered a free return once your item was delivered (even though it was a buyer remorse/mistake) but received no reply. Good day.

Rated 5 out of 5 stars

No complaints

I received my purchase within the given time frame. It took approximately 2 weeks, but besides that I have no complaints. Thank you!

April 1, 2021
Rated 5 out of 5 stars

Pleasantly HAPPY!

I was pleasantly happy I received my Blink Security Camera System within a few days of ordering. Very happy with this Security System. Also Citywideshop offer for this System was very reasonably price.
My Blink Camera Security System has been installed and working beautifully.
Thank You Citywideshop!

March 24, 2021

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