Claimo  Reviews 1,414

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 282 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, particularly highlighting the positive outcomes regarding claims and refunds. Many people appreciate the professional and helpful staff who make the process easy and keep them informed every step of the way. Reviewers often mention receiving unexpected refunds and commend the company for doing all the hard work. However, some customers also noted issues with communication, such as slow responses, conflicting information, or a lack of updates on their claims. A few people experienced delays in receiving their refunds or felt that the process took too long. There were also instances where customers were dissatisfied with the fee structure or felt that their cases were mishandled or closed without proper notification.

What people talk about most

Claim

Consumers generally express satisfaction with the claim process. Many reviewers highlight the ease of... See more

Service

Reviewers highlight positive aspects of service, consistently praising the ease and efficiency of the... See more

Refund

Customers consistently note positive experiences with refund. Many reviewers received substantial refunds,... See more

Customer service

Reviewers express satisfaction with customer service. Many customers highlight the politeness,... See more

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Saw Claimo Story on Current Affairs & looked up website. Registered on page & followed info given, turns out was owed money from numerous Companies. Have had regular contact from Claimo Specialists... See more

Company replied

Rated 5 out of 5 stars

Claimo are a great company to deal with. They fully managed the claim process keeping me in the loop as required. There were no unnecessary emails, rather prompt when there was action required. I wasn... See more

Rated 5 out of 5 stars

We saw an add on tv for claimo any contacted them out of curiosity. In the past we’ve had loans and credit cards with a few different banks so we were lucky enough to receive several thousand dollars... See more

Company replied

Rated 5 out of 5 stars

Starting the process was super easy, and Claimo just took it from there! Anyone i spoke to was polite professional, made the process stress free and were in contact often with updates! 6,000 dollers b... See more


Company details

  1. Consultant
  2. Cashback Provider

Written by the company

Claimo are experts in refunds for “junk” insurance. Since 2019, Claimo has helped Aussies claim over $25 Million in “junk” insurance refunds. We support eligible Australians to fight for what they deserve.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 75% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Easy straightforward hassle-free

Easy straightforward hassle-free. Ty claimo

June 30, 2025
Claimo  logo

Reply from Claimo

Hi Carl,

Thanks so much for your feedback!
We’re glad to hear the process was easy, straightforward, and hassle-free for you. That’s exactly what we aim for at Claimo! Don’t hesitate to reach out if you need anything in the future.

Team Claimo

Rated 5 out of 5 stars

Great Service and positive outcome…

Great Service and positive outcome which was excellent

June 23, 2025
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Reply from Claimo

Hi John,

Thank you for your kind words!
We’re so pleased to hear you had a great experience and a positive outcome. It’s always our goal to deliver excellent results and service every step of the way. We truly appreciate your feedback!

Team Claimo

Rated 5 out of 5 stars

Great service and great results

Great service and great results

June 30, 2025
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Reply from Claimo

Hi Kathy,

Thank you so much!
We’re so glad you’re happy with the service and the results. Your satisfaction is our top priority, and it means a lot to hear your feedback!

Team Claimo

Rated 5 out of 5 stars

Awesome people to deal with and willing…

Awesome people to deal with and willing to help with anything

June 29, 2025
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Reply from Claimo

Hi Stephen,

Thank you so much for the kind words!
We're thrilled to hear you had a great experience with us. It’s always our goal to be helpful and easy to deal with, so your feedback truly means a lot. Don’t hesitate to reach out if there’s anything else we can do for you!

Team Claimo

Rated 5 out of 5 stars

Very efficient and kept up to date

Very efficient and kept up to date, step by step. Very happy about the result too. Thank you 😊

June 26, 2025
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Reply from Claimo

Hi Klara,

Thank you for your lovely feedback! We’re so pleased to hear you found the process efficient and appreciated the step-by-step updates.

Even more so, we're thrilled you're happy with the result — that's what we're here for! 😊

Thanks again for choosing Claimo.

Team Claimo

Rated 5 out of 5 stars

Easy to use

Easy to use
Kept up to date

June 26, 2025
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Reply from Claimo

Hi Kristy,

Thank you for your feedback! We’re glad you found the process easy to use and appreciated the regular updates. That’s exactly the experience we aim to deliver!

If you ever need our help again, we’re just a message away.

Team Claimo

Rated 5 out of 5 stars

Great service reviewing our claims

Great service reviewing our eligibility for any claims. Very happy they found some for us.

June 20, 2025
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Reply from Claimo

Hi Katrina,

Thank you for your kind words! We're so glad to hear you were happy with our service and that we were able to find some eligible claims for you.

It's always rewarding to help our clients receive what they’re entitled to.

Team Claimo

Rated 5 out of 5 stars

Very informative and helpful service

Very informative and helpful service . Great communication throughout whole process . Couldn’t be happier !! Thanks Claimo

June 20, 2025
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Reply from Claimo

Hi Dave,

Thank you so much for your wonderful feedback! We're thrilled to hear that you found our service informative and helpful, and that the communication met your expectations throughout the entire process.

We're so glad you're happy with the outcome — it was our pleasure to assist you. Thanks again for choosing Claimo!

Team Claimo

Rated 5 out of 5 stars

Fast and reliable

Fast and reliable. Constant communication with me. Up front and informative

June 27, 2025
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Reply from Claimo

Hi Phil,

Thank you so much for your kind feedback! We’re glad to hear you found our service fast, reliable, and communicative. Keeping you informed every step of the way is important to us, and we’re happy it made a difference in your experience.

Team Claimo

Rated 5 out of 5 stars

Excellent Service

Excellent service

June 18, 2025
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Reply from Claimo

Hi Ash,

Thank you for your kind words! 😊 We’re so pleased to hear you were happy with the service. Your support means a lot to us! 💚

Team Claimo

Rated 5 out of 5 stars

Passage of info and punctuality…

Passage of info and punctuality excellent. Well done, Claimo..

June 25, 2025
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Reply from Claimo

Hi James,

Thank you so much! 😊 We’re thrilled we could help uncover funds you didn’t know you were owed. It’s great to hear that the process felt quick and easy, and that our communication was clear throughout. That’s exactly what we aim for!

Team Claimo

Rated 5 out of 5 stars

They found money I didn't know was owed…

They found money I didn't know was owed to me. Very quick, easy process and clear communication.

June 18, 2025
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Reply from Claimo

Hi Denise,

Thank you so much for your wonderful feedback! 😊 We're so glad we could help uncover funds you didn’t know were owed to you. Making the process quick, easy, and transparent is exactly what we strive for. 💚

We appreciate your trust in us!

Team Claimo

Rated 5 out of 5 stars

Professional

Professional, prompt service
Very helpful
Credible

June 24, 2025
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Reply from Claimo

Hi Lilian,

Thank you so much for your feedback! 😊 We're glad to hear you found our service professional, prompt, and helpful. It means a lot to be seen as credible and trustworthy.

Team Claimo

Rated 5 out of 5 stars

Easy Process

Easy process and kept up to date with progress of various claims/enquries.

June 23, 2025
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Reply from Claimo

Hi Jacqueline,

Thank you for your kind words! 😊 We're so glad you found the process easy and appreciated the updates along the way. Keeping you informed every step of the journey is something we take pride in.

Team Claimo

Rated 5 out of 5 stars

Excellent communication and quick…

Excellent communication and quick response

June 22, 2025
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Reply from Claimo

Hi Garry,

Thank you so much for your feedback! 😊 We're glad to hear you were happy with our communication and response time. Providing timely support is something we truly value.

Team Claimo

Rated 5 out of 5 stars

Wonderful company that does what they…

Wonderful company that does what they say they’re going to do. Wasn’t expecting to get anything back at first, when they messaged me to say a few things they looked into had nothing to claim, then eventually, two to three months later, l received great news that one of the companies they looked into, agreed that l was overcharged nearly two grand, so that’s amazing, and will be much needed. Definitely recommend! Thanks Claimo!

June 23, 2025
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Reply from Claimo

Hi Anita,

Thank you so much for your kind and detailed feedback! 😊 We're absolutely thrilled that we were able to deliver a positive outcome for you—especially when it was unexpected. Recovering nearly two thousand dollars is no small thing, and we’re so glad it will make a difference for you.

At Claimo, we’re committed to doing exactly what we promise—digging deep, staying persistent, and keeping our clients informed every step of the way. Your recommendation means the world to us!

Thanks again for trusting us with your claim.

Team Claimo

Rated 5 out of 5 stars

Very helpful couldn’t have done it…

Very helpful couldn’t have done it without the team

June 22, 2025
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Reply from Claimo

Hello Nathan,

Thank you so much! 😊 We're so glad we could help and truly appreciate your kind words. It means a lot to know our team made a difference. We're always here if you need anything in the future!

Team Claimo

Rated 5 out of 5 stars

The experience was seamless

The experience was seamless, great communication with updates and offers of assistance!! A really great company to deal with.

June 23, 2025
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Reply from Claimo

Hi Lisa,

Thank you so much for your lovely feedback! 😊 We're thrilled to hear that your experience was seamless and that you felt supported throughout. Clear communication and genuine assistance are what we strive for, so it's wonderful to know we delivered.

We truly appreciate your kind words and are always here if you need us again!

Team Claimo

Rated 5 out of 5 stars

Great outcome

Great outcome, good communication

June 22, 2025
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Reply from Claimo

Hi Julie,

Thank you so much! 😊 We're glad you were happy with the outcome and communication throughout the process. It means a lot to us to know we delivered a positive experience. 💚

Team Claimo

Rated 5 out of 5 stars

Claiming takes the hassle out of…

Claiming takes the hassle out of dealing with the big4 . All corro was dealt with in a timely manner. With all claims ending in a positive result.

June 20, 2025
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Reply from Claimo

Hi Dave,

Thank you so much for your great feedback! 😊 We're glad to hear we were able to take the hassle out of dealing with the big four banks and handle all correspondence efficiently. It’s always rewarding to see claims end with a positive outcome. We appreciate your trust in Claimo! 💚

Team Claimo

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