Claimo  Reviews 1,414

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 282 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, particularly highlighting the positive outcomes regarding claims and refunds. Many people appreciate the professional and helpful staff who make the process easy and keep them informed every step of the way. Reviewers often mention receiving unexpected refunds and commend the company for doing all the hard work. However, some customers also noted issues with communication, such as slow responses, conflicting information, or a lack of updates on their claims. A few people experienced delays in receiving their refunds or felt that the process took too long. There were also instances where customers were dissatisfied with the fee structure or felt that their cases were mishandled or closed without proper notification.

What people talk about most

Claim

Consumers generally express satisfaction with the claim process. Many reviewers highlight the ease of... See more

Service

Reviewers highlight positive aspects of service, consistently praising the ease and efficiency of the... See more

Refund

Customers consistently note positive experiences with refund. Many reviewers received substantial refunds,... See more

Customer service

Reviewers express satisfaction with customer service. Many customers highlight the politeness,... See more

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Saw Claimo Story on Current Affairs & looked up website. Registered on page & followed info given, turns out was owed money from numerous Companies. Have had regular contact from Claimo Specialists... See more

Company replied

Rated 5 out of 5 stars

Claimo are a great company to deal with. They fully managed the claim process keeping me in the loop as required. There were no unnecessary emails, rather prompt when there was action required. I wasn... See more

Rated 5 out of 5 stars

We saw an add on tv for claimo any contacted them out of curiosity. In the past we’ve had loans and credit cards with a few different banks so we were lucky enough to receive several thousand dollars... See more

Company replied

Rated 5 out of 5 stars

Starting the process was super easy, and Claimo just took it from there! Anyone i spoke to was polite professional, made the process stress free and were in contact often with updates! 6,000 dollers b... See more


Company details

  1. Consultant
  2. Cashback Provider

Written by the company

Claimo are experts in refunds for “junk” insurance. Since 2019, Claimo has helped Aussies claim over $25 Million in “junk” insurance refunds. We support eligible Australians to fight for what they deserve.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 75% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great service

Easy to register, great communication.

July 3, 2025
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Reply from Claimo

Hi Joshua,

Thanks so much!
We’re glad you found the process easy and our communication on point — that’s what we aim for every time!

Team Claimo

Rated 5 out of 5 stars

Great outcome with Claimo!

Great experience with the very professional team at Claimo. Timely and relevant communication all the way through the process. Refund landed in account within a week of sending bank deposit details. Would not hesitate to use them again if the opportunity arises!

June 27, 2025
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Reply from Claimo

Hello Linda,

Thank you so much for your wonderful feedback!
We’re thrilled to hear you had a great experience and that the refund landed quickly. Our team takes pride in staying professional and communicative throughout the process, so it’s great to know that came through. We’d be more than happy to help again anytime!

Team Claimo

Rated 5 out of 5 stars

Customer Service was great

Customer Service was great. The Team and Claimo made sure I was aware every step of the way. My refund is on its way. Thanks to the staff at Claimo for getting it right. Definitely recommend your service.

July 5, 2025
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Reply from Claimo

Hi Michele,

Thank you for the lovely feedback!
We’re so glad you had a great experience with our team and felt supported every step of the way. It’s always our goal to keep things clear, easy, and successful — and we’re thrilled your refund is on the way. Thanks again for the recommendation!

Team Claimo

Rated 5 out of 5 stars

Very good customer experience with…

Very good customer experience with great knowledge will recommend to everyone
Thanks Claimo team

June 27, 2025
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Reply from Claimo

Hi Jovan,

Thank you so much for the kind words!
We’re thrilled to hear you had a great customer experience and found our team knowledgeable. Your recommendation means the world to us — thank you for your support!

Team Claimo

Rated 5 out of 5 stars

Very helpful and honest I had know idea…

Very helpful and honest I had know idea I had junk insurance.

June 26, 2025
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Reply from Claimo

Hi Nathan,

Thank you for your kind words!
We’re so glad we could help uncover something you didn’t know about. Being helpful and honest is what we strive for, and we’re happy we could make a difference!

Team Claimo

Rated 5 out of 5 stars

Simple Junk Insurance Enquiry

Made a junk insurance enquiry through Claimo.. The process was quick and easy to provide everything they needed to process the request. I was kept in the loop about what steps were being taken and it was completely hassle free.
This is not something I would have had time to look into myself, so I feel like the fees were completely worth it for them to take on all the work and if there is no win then the service is free, so for me this was completely worth putting through an enquiry.

June 25, 2025
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Reply from Claimo

Hi Nik,

Thank you for your detailed feedback!
We’re so glad to hear the process was quick, easy, and hassle-free for you. It’s exactly why we’re here — to take the pressure off and do the heavy lifting, especially when time is tight. We truly appreciate your trust in us and are thrilled you found the service worthwhile!

Team Claimo

Rated 5 out of 5 stars

The reason to Smile.

When you receive extra income as a pleasant surprise....that's absolutely awesome experience.

June 26, 2025
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Reply from Claimo

Hi Anup,

What a wonderful message — thank you!
We’re so happy we could deliver that kind of surprise for you. Getting unexpected extra income is definitely a reason to smile, and we’re thrilled to have been part of that experience!

Team Claimo

Rated 5 out of 5 stars

Easy

Easy, no hassles. Applied online.

July 1, 2025
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Reply from Claimo

Hello Tina,

Thanks for your feedback!
Glad to hear the process was easy and hassle-free — just how it should be!

Team Claimo

Rated 5 out of 5 stars

Claimo did an excellent job checking…

Claimo did an excellent job checking with numerous lenders and I received a $400 payout

July 1, 2025
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Reply from Claimo

Hi Joel,

Thank you for your feedback!
We’re so glad we could assist in checking with multiple lenders and help you receive a $400 payout. Every win counts, and we’re happy we could deliver a positive result for you!

Team Claimo

Rated 5 out of 5 stars

Easy and Efficient

Easy and Efficient

July 1, 2025
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Reply from Claimo

Hi Denzel,

Thank you!
We’re so glad you found the process easy and efficient — that’s exactly what we aim for!

Team Claimo

Rated 5 out of 5 stars

Give claimo a go !

I had heard about claimo on a current affair so I thought I might look into my situation. They were extremely helpful helped me navigate the process and nothing was a problem. Didn’t expect some of the out comes they found for us but that just shows how thorough They are . We would highly recommend claimo

July 1, 2025
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Reply from Claimo

Hi Tania,

Thank you so much for your thoughtful feedback!
We’re so glad you gave Claimo a go and that we could deliver some unexpected — and positive — results for you. It’s great to hear our team made the process easy and stress-free. Your recommendation means a lot to us!

Team Claimo

Rated 5 out of 5 stars

Great communication

Great communication, and service

July 1, 2025
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Reply from Claimo

Hi Allan,

Thanks so much!
Glad you were happy with the service and communication — that’s what we’re all about! 🙌

Team Claimo

Rated 5 out of 5 stars

Excellent service …

Excellent service I was not expecting much as some of our documents are quite old but they have done a great job so far.

July 1, 2025
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Reply from Claimo

Hi Ms. Yates,

Thank you so much for your feedback!
We’re really pleased to hear you’ve had an excellent experience so far. Even with older documents, we do our best to uncover every possible claim — and we’re glad we could help! We're here every step of the way.

Team Claimo

Rated 5 out of 5 stars

The service is very good

Very good service

June 30, 2025
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Reply from Claimo

Hi Robert,

Thank you for your kind words!
We’re glad to hear you were happy with the service. It means a lot to us!

Team Claimo

Rated 5 out of 5 stars

Wow Thx Claimo

Wow, Didnt realise we were up for a refund and Claimo worked their magic and we were successful with full refund of premiums paid over a long period

June 23, 2025
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Reply from Claimo

Hi Jen,

Wow — thank you!
We’re so glad we could uncover that hidden refund for you and help recover the full premiums paid. It’s always a great feeling to deliver results like this, and we truly appreciate your kind words and trust in Claimo!

Team Claimo

Rated 5 out of 5 stars

Taking on the Fat Cats

The whole process was seamless
Can’t thank Claimo enough for looking out for us, the consumer
From the start you are kept up to date

June 26, 2025
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Reply from Claimo

Hi Alan,

Thank you so much for the amazing feedback!
We love hearing that the process felt seamless and that you felt supported throughout. At Claimo, we’re all about standing up for consumers and keeping you informed every step of the way. We truly appreciate your trust!

Team Claimo

Rated 5 out of 5 stars

Simple process

Simple process. To say I’m shocked at the return I’m getting is an understatement.
Great job if you think you have ripped by your bank give them a go. You might be shocked too.

June 30, 2025
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Reply from Claimo

Hi David,

Thanks so much!
We really appreciate your feedback and are so glad we could help. Don’t hesitate to reach out if you need anything in the future!

Team Claimo

Rated 5 out of 5 stars
Claimo  logo

Reply from Claimo

Hi Rob,

Thanks so much!
We really appreciate your feedback and are so glad we could help. Don’t hesitate to reach out if you need anything in the future!

Team Claimo

Rated 5 out of 5 stars

You found a claim that I was unaware of…

You found a claim that I was unaware of and was able to get some money back into my account. As yet the money has not came through though.
Edit-Claim came through about a week after doing review. Really happy with the outcome.

June 23, 2025
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Reply from Claimo

Hi Donna,

Thanks for the review!
We’re really glad we could uncover that claim for you and get some money back. If the funds haven’t arrived yet, feel free to reach out — we’re happy to check on the status for you!

Team Claimo

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