Claimo  Reviews 1,414

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 282 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, particularly highlighting the positive outcomes regarding claims and refunds. Many people appreciate the professional and helpful staff who make the process easy and keep them informed every step of the way. Reviewers often mention receiving unexpected refunds and commend the company for doing all the hard work. However, some customers also noted issues with communication, such as slow responses, conflicting information, or a lack of updates on their claims. A few people experienced delays in receiving their refunds or felt that the process took too long. There were also instances where customers were dissatisfied with the fee structure or felt that their cases were mishandled or closed without proper notification.

What people talk about most

Claim

Consumers generally express satisfaction with the claim process. Many reviewers highlight the ease of... See more

Service

Reviewers highlight positive aspects of service, consistently praising the ease and efficiency of the... See more

Refund

Customers consistently note positive experiences with refund. Many reviewers received substantial refunds,... See more

Customer service

Reviewers express satisfaction with customer service. Many customers highlight the politeness,... See more

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Saw Claimo Story on Current Affairs & looked up website. Registered on page & followed info given, turns out was owed money from numerous Companies. Have had regular contact from Claimo Specialists... See more

Company replied

Rated 5 out of 5 stars

Claimo are a great company to deal with. They fully managed the claim process keeping me in the loop as required. There were no unnecessary emails, rather prompt when there was action required. I wasn... See more

Rated 5 out of 5 stars

We saw an add on tv for claimo any contacted them out of curiosity. In the past we’ve had loans and credit cards with a few different banks so we were lucky enough to receive several thousand dollars... See more

Company replied

Rated 5 out of 5 stars

Starting the process was super easy, and Claimo just took it from there! Anyone i spoke to was polite professional, made the process stress free and were in contact often with updates! 6,000 dollers b... See more


Company details

  1. Consultant
  2. Cashback Provider

Written by the company

Claimo are experts in refunds for “junk” insurance. Since 2019, Claimo has helped Aussies claim over $25 Million in “junk” insurance refunds. We support eligible Australians to fight for what they deserve.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 75% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Claimo representative was great to deal…

Claimo representative was great to deal with professionalism and a great out come

July 14, 2025
Claimo  logo

Reply from Claimo

Hi Shane,

Thank you so much for your kind words! We’re delighted to hear you had a great experience with our team and that you were happy with the outcome. If you ever need anything else, we’re always here to help!

Team Claimo

Rated 4 out of 5 stars

Happy client

Great job Claimo. Im happy with your services. I wish that your fees will be a little bit smaller that 30%. But any money in my pocket are better than no money.

July 13, 2025
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Reply from Claimo

Hi Grazyna,

Thank you so much for your feedback and for sharing your thoughts with us! We’re really glad to hear you’re happy with our service and the result. We understand your point about the fees and truly appreciate your honesty — we do our best to make the process as easy and successful as possible for our clients. Thank you again for choosing Claimo!

Team Claimo

Rated 5 out of 5 stars

It was so easy

It was so easy. A few details and Claimo does the rest

July 13, 2025
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Reply from Claimo

Hi Tony,

Thank you for sharing your experience! We’re so glad you found the process easy — that’s exactly what we aim for. If you need any further help, we’re always here!

Team Claimo

Rated 5 out of 5 stars

Junk insurance

Thanks so much Claimo for making the process so easy. Great communication and so very attentive and lovely to deal with. We really do appreciate your help and support. You guys are the best!!

July 13, 2025
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Reply from Claimo

Hi Tracey,

Thank you so much for your wonderful feedback! We’re thrilled to hear you found the process easy and felt supported throughout. It was our pleasure to help, and your kind words mean a lot to the team. If you ever need anything else, we’re always here!

Team Claimo

Rated 4 out of 5 stars

Got a refund😍😍😍

Got a refund😍😍😍, good communication, only had 1 day to submit my details though, but had a text to follow up.

July 10, 2025
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Reply from Claimo

Hi Isaac,

That’s fantastic news — congratulations on your refund! 🎉 Thank you for sharing your experience and for your patience with the quick turnaround. We’re glad the follow-up text helped. If you need anything else, just let us know!

Team Claimo

Rated 5 out of 5 stars

Very happy with the overall experience

Very happy with the overall experience. Communication was great. I would definitely recommend their services

April 24, 2025
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Reply from Claimo

Hi Cari,

Thank you so much for your kind words! We’re delighted to hear you were happy with the experience and communication. Your recommendation means a lot to us. If you ever need anything in the future, we’re here to help!

Team Claimo

Rated 5 out of 5 stars

Claimo were awesome

They made the process so easy and kept me updated every step of the way

July 5, 2025
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Reply from Claimo

Hi Stacey,

Thank you so much for your lovely feedback! We’re thrilled to hear you had a great experience and that our updates helped make the process easy. We really appreciate you taking the time to share!

Team Claimo

Rated 5 out of 5 stars

Easy to sign upto & deal with

Easy to sign upto & deal with. Only a few additional things required on my end. Highly recommend

July 11, 2025
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Reply from Claimo

Hi Aimee,

Thank you so much for your kind words and recommendation! We’re glad you found the process easy and straightforward. If there’s anything else you need along the way, we’re always here to help!

Team Claimo

Rated 5 out of 5 stars

Satisfaction!

Claimo made it so easy, they did all the work and gave me a great result.

July 9, 2025
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Reply from Claimo

Hi William,

Thank you so much for sharing your experience! We’re thrilled to hear you’re satisfied with the result. It’s always our goal to make the process as easy as possible for you. If you ever need anything else, we’re here to help!

Team Claimo

Rated 5 out of 5 stars

Claiming through Claimo was easy peasy

Claimo has been very easy to deal with and I thank them very much for dealing on my behalf and making the claim process so smooth

July 9, 2025
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Reply from Claimo

Hi Patricia,

Thank you so much for your lovely feedback! We’re delighted to hear the process felt “easy peasy” for you — that’s exactly what we aim for. It was our pleasure to handle everything on your behalf and make it as smooth as possible. If you need anything else, we’re always here to help!

Team Claimo

Rated 5 out of 5 stars

Saw Claimo Story on Current Affairs &…

Saw Claimo Story on Current Affairs & looked up website.
Registered on page & followed info given, turns out was owed money from numerous Companies. Have had regular contact from Claimo Specialists with updates & sent finds to make a decision. Have a couple of refunds in process now so definitely worth looking into.

July 2, 2025
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Reply from Claimo

Hi Lana,

Thank you so much for sharing your experience! We’re glad to hear you found the process straightforward and that our team kept you updated along the way. It’s great to know you have refunds in progress — that’s exactly the outcome we aim for.

If you have any questions or need further assistance at any point, please don’t hesitate to reach out. Thanks again for trusting Claimo!

Team Claimo

Rated 1 out of 5 stars

Refund enquiryI’ve rung them numerous times emailed…

I’ve rung them numerous times emailed approx 4 times asking for a return call ..Nobody seems to interested

July 8, 2025
Unprompted review
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Reply from Claimo

Hi Peter,

We appreciate you sharing your experience and we’re glad we had the chance to speak and sort this out together. If you have any more questions or need further help, please don’t hesitate to reach out — we're always here to assist.

Team Claimo

Rated 5 out of 5 stars

Was very simple

Was very simple, they did all the work and I received a refund that that I wasn’t expecting to get!

July 9, 2025
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Reply from Claimo

Hi Sean,

Thank you so much!
We’re thrilled to hear it was a simple process and that we could help you get an unexpected refund. That’s exactly why we do what we do — so glad we could deliver for you!

Team Claimo

Rated 5 out of 5 stars

Claimo got back to me with great and…

Claimo got back to me with great and constant communication. Thanks

July 1, 2025
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Reply from Claimo

Hi Darren,

Thank you for your feedback!
We’re so glad to hear our communication hit the mark — keeping you informed throughout the process is really important to us. Thanks again for choosing Claimo!

Team Claimo

Rated 5 out of 5 stars

Great service

Great service, helpful, transparent, kept informed at all stages.

June 29, 2025
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Reply from Claimo

Hi Maja,

Thank you for your kind words!
We’re so glad you found our service helpful and transparent. Keeping you informed every step of the way is a top priority for us. We truly appreciate your feedback!

Team Claimo

Rated 4 out of 5 stars

Claims did exactly as it says on the…

Claims did exactly as it says on the box. They got me some money back. I'm thrilled. Thank you

July 7, 2025
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Reply from Claimo

Hi Carmen,

Thank you for the great feedback!
We’re so happy to hear you’re thrilled with the result. It’s always our goal to deliver exactly what we promise — and we’re glad we could get some money back for you!

Team Claimo

Rated 5 out of 5 stars

Awesome

Fantastic Service

July 7, 2025
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Reply from Claimo

Hi Ben,

Thank you!
We’re so glad you had a fantastic experience — your support means a lot!

Team Claimo

Rated 5 out of 5 stars

If it wasn’t for claimo i wouldn’t have…

If it wasn’t for claimo i wouldn’t have got any money and they do all the work.

July 6, 2025
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Reply from Claimo

Hi Vicki,

Thank you so much!
We’re so glad we could help you get money back with no hassle on your end. That’s exactly why we’re here — to do the hard work for you and get real results. We appreciate your trust in Claimo!

Team Claimo

Rated 5 out of 5 stars

Its the service

Its the service
Thanks

June 29, 2025
Claimo  logo

Reply from Claimo

Hi Vallisa,

Thank you!
We truly appreciate your support — great service is what we’re all about!

Team Claimo

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