Claimo  Reviews 1,414

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 282 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, particularly highlighting the positive outcomes regarding claims and refunds. Many people appreciate the professional and helpful staff who make the process easy and keep them informed every step of the way. Reviewers often mention receiving unexpected refunds and commend the company for doing all the hard work. However, some customers also noted issues with communication, such as slow responses, conflicting information, or a lack of updates on their claims. A few people experienced delays in receiving their refunds or felt that the process took too long. There were also instances where customers were dissatisfied with the fee structure or felt that their cases were mishandled or closed without proper notification.

What people talk about most

Claim

Consumers generally express satisfaction with the claim process. Many reviewers highlight the ease of... See more

Service

Reviewers highlight positive aspects of service, consistently praising the ease and efficiency of the... See more

Refund

Customers consistently note positive experiences with refund. Many reviewers received substantial refunds,... See more

Customer service

Reviewers express satisfaction with customer service. Many customers highlight the politeness,... See more

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Saw Claimo Story on Current Affairs & looked up website. Registered on page & followed info given, turns out was owed money from numerous Companies. Have had regular contact from Claimo Specialists... See more

Company replied

Rated 5 out of 5 stars

Claimo are a great company to deal with. They fully managed the claim process keeping me in the loop as required. There were no unnecessary emails, rather prompt when there was action required. I wasn... See more

Rated 5 out of 5 stars

We saw an add on tv for claimo any contacted them out of curiosity. In the past we’ve had loans and credit cards with a few different banks so we were lucky enough to receive several thousand dollars... See more

Company replied

Rated 5 out of 5 stars

Starting the process was super easy, and Claimo just took it from there! Anyone i spoke to was polite professional, made the process stress free and were in contact often with updates! 6,000 dollers b... See more


Company details

  1. Consultant
  2. Cashback Provider

Written by the company

Claimo are experts in refunds for “junk” insurance. Since 2019, Claimo has helped Aussies claim over $25 Million in “junk” insurance refunds. We support eligible Australians to fight for what they deserve.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 75% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Outstanding Service

Very grateful to all the team at Claimo.They helped me with my claim and I received my refund .Claimo were outstanding from start to finish and highly recommend them to everyone.Thank you Claimo for all your help .

July 22, 2025
Unprompted review
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Reply from Claimo

Hi Nancy,

We’re really pleased to hear you had such a positive experience from start to finish and that you got your refund! Your recommendation means a lot to us. If you ever need anything else, we’re always here to help.

Team Claimo









Ask ChatGPT

Rated 5 out of 5 stars

Claimo clearly knows the legal rights…

Claimo clearly knows the legal rights of customers when it comes to CCI being offered by any lender. Thank you for my unexpected refund Claimo!

July 7, 2025
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Reply from Claimo

Hi Joel,

We’re glad we could help and that you felt confident in our knowledge of customer rights around CCI. Even better that it led to an unexpected refund! If you ever need anything else, we’re here to help.

Team Claimo

Rated 5 out of 5 stars

Extremely easy to do fill in online…

Extremely easy to do fill in online form with details and then Claimo do all the work have had two refunds to date. Thanks Claimo.

July 21, 2025
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Reply from Claimo

Hi Hannah,

Great to hear the process felt easy for you and that you’ve already received two refunds! We’re glad we could handle

Team Claimo

Rated 5 out of 5 stars

the claimo staff were true to their…

the claimo staff were true to their word and made the outcome happy for both parties involved

July 14, 2025
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Reply from Claimo

Hi Mark,

We’re glad to hear you felt we stayed true to our word and helped reach a positive outcome. It means a lot to us to know you had a good experience. If you ever need anything else, we’re always here to help!

Team Claimo

Rated 5 out of 5 stars

How to get money you didn’t know they owed you?

The service that Claimo provided to us was invaluable. We wouldn’t have known where to start to submit a claim. Not only did they handle everything once we filled out the paperwork, but they got us a wonderful refund!

July 20, 2025
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Reply from Claimo

Hi Tonya,

We’re really happy to hear you had such a positive experience! Helping people recover money they didn’t even know they were owed is exactly why we do what we do. Great to know the process felt easy and that it led to a refund you’re pleased with!

Team Claimo

Rated 5 out of 5 stars

Was unsure about this sort of stuff but…

Was unsure about this sort of stuff but Claimo were a pleasure to deal with.
Took a while for bank to settle about 6 months but I understand these things take time.
Claimo were in contact regularly which is a rare thing these days.
Would recommend Claimo to anyone.

July 16, 2025
Unprompted review
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Reply from Claimo

Hi Dave,

We’re glad to hear you felt supported throughout the process, even with the wait. It’s great that our regular updates helped make things clearer along the way. Thanks so much for your recommendation — it means a lot to us!

Team Claimo

Rated 5 out of 5 stars

A professional company

The communication I had with Claimo was informative and was given in language that can be understood by people from all walks of life. All aspects, from start to end, of my claim were handled in a professional manner. A successful outcome was achieved.

July 18, 2025
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Reply from Claimo

Hi Michele,

We’re pleased to hear you found the process clear, professional, and easy to follow — that’s exactly what we aim for. Great to know it led to a successful outcome! If you ever need anything else, we’re here to help.

Team Claimo

Rated 5 out of 5 stars

Claimo lived up to the blurb

Claimo lived up to the blurb. Contacted them to see if there were instances where I may have been fooled for specific financial cover. Fortunately ,there was, they submitted the facts to the institution and a great outcome was realised.

July 18, 2025
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Reply from Claimo

Hi Peter,

Great to hear you had a positive experience and that we could help achieve a good outcome! If you need any assistance in the future or have further questions, feel free to reach out anytime.

Team Claimo

Rated 5 out of 5 stars

Very easy to deal with

Very easy to deal with. Great result.

July 18, 2025
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Reply from Claimo

Hi Andrew,

Great to hear you had a smooth experience and got a good result! If there’s anything else you need in the future, just let us know.

Team Claimo

Rated 5 out of 5 stars

Persistent and good sending updates

Persistent and good sending updates

July 18, 2025
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Reply from Claimo

Hi Craig,

Great to hear you appreciated the regular updates and persistence from the team. If there’s anything more we can do for you, just let us know!

Team Claimo

Rated 5 out of 5 stars

Happy to answer any questions and…

Happy to answer any questions and quickly. Easy to deal with Jo-Anne. Thanks

July 18, 2025
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Reply from Claimo

Hi Karissa,

Glad to hear you found it easy to work with Jo-Anne and that your questions were answered quickly. If there’s anything else you need, we’re always here to help!

Team Claimo

Rated 1 out of 5 stars

Claimos communication is 1/10 .Asked…

Claimos communication is 1/10 .Asked for bank details to pay a refund to,i supplied and they paid it back to the very credit card that sold me the junk insurance...GAVE IT BACK TO THEM VIRTUALLY@!!! A TOTAL WASTE OF TIME

July 18, 2025
Unprompted review
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Reply from Claimo

Hello Shane,

We’re sorry to hear about your experience and understand your frustration. In some cases, refunds are processed directly by the original financial institution, which can result in the funds being returned to the same credit facility. We appreciate your feedback and take it seriously as we work to improve communication and clarify these processes in the future. If you'd like to discuss this further or see if there’s anything we can do to help, please feel free to get in touch with our team directly.

Team Claimo

Rated 4 out of 5 stars

You keeped me informed all the time…

You keeped me informed all the time which was good.

July 14, 2025
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Reply from Claimo

Hi Sharon,

We’re glad to hear you felt well informed throughout the process — that’s exactly what we aim for. If there’s anything else you need down the track, just let us know.

Team Claimo

Rated 5 out of 5 stars

Prompt efficient service.

Claimo responded quickly to my initial contact. Once I provided the information requested they acted quickly and kept me informed of progress. I received a refund which was great. I would fully recommend Claimo's service.

July 17, 2025
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Reply from Claimo

Hi Virginia,

Thanks for sharing your experience and for the recommendation! We’re glad to hear you were happy with the prompt service and regular updates — and even happier you got a refund. If you ever need anything else, we’re always here to help!

Team Claimo

Rated 5 out of 5 stars

Excellent to deal with and kept you…

Excellent to deal with and kept you informed during the process. Would highly recommend their services.

July 17, 2025
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Reply from Claimo

Hi Julie,

Thank you for your wonderful feedback and recommendation! We’re glad you had a positive experience and felt well-informed throughout. If there’s anything else you need, we’re always here to help!

Team Claimo

Rated 5 out of 5 stars

Extremely grateful for the outcome

Extremely grateful for the outcome I had with Claimo. I was kept well informed the entire way and treated with the utmost respect.

July 13, 2025
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Reply from Claimo

Hi Peita,

Thank you so much for your kind words! We’re delighted to hear you felt respected and well-informed throughout the process. It was our pleasure to help, and we’re so glad you’re happy with the outcome. If you ever need anything else, we’re here for you!

Team Claimo

Rated 5 out of 5 stars

Good communication

Good communication, friendly service and prompt action

July 15, 2025
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Reply from Claimo

Hi Godfrey,

Glad to hear you were happy with the communication, service, and quick response! If there’s anything else you need, feel free to reach out anytime.

Team Claimo

Rated 5 out of 5 stars

Fantastic work

Fantastic work , they go into battle for the little guy , fighting the corporate EVIL RATS at every turn.A company you can trust to have your best interests at heart. Thank you

July 16, 2025
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Reply from Claimo

Hi Andrew,

Thank you so much for your passionate and kind words! We truly appreciate your trust and are proud to stand up for everyday people. It means a lot to know you felt supported. If you ever need anything else, we’re always here to help!

Team Claimo

Rated 5 out of 5 stars

Easy to deal with and made contact…

Easy to deal with and made contact regularly

July 16, 2025
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Reply from Claimo

Hi Belinda,

Thank you so much for sharing your experience! We’re glad to hear you found us easy to deal with and appreciated the regular updates. If you ever need anything else, we’re always here to help!

Team Claimo

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