Claimo  Reviews 1,414

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 282 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, particularly highlighting the positive outcomes regarding claims and refunds. Many people appreciate the professional and helpful staff who make the process easy and keep them informed every step of the way. Reviewers often mention receiving unexpected refunds and commend the company for doing all the hard work. However, some customers also noted issues with communication, such as slow responses, conflicting information, or a lack of updates on their claims. A few people experienced delays in receiving their refunds or felt that the process took too long. There were also instances where customers were dissatisfied with the fee structure or felt that their cases were mishandled or closed without proper notification.

What people talk about most

Claim

Consumers generally express satisfaction with the claim process. Many reviewers highlight the ease of... See more

Service

Reviewers highlight positive aspects of service, consistently praising the ease and efficiency of the... See more

Refund

Customers consistently note positive experiences with refund. Many reviewers received substantial refunds,... See more

Customer service

Reviewers express satisfaction with customer service. Many customers highlight the politeness,... See more

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Saw Claimo Story on Current Affairs & looked up website. Registered on page & followed info given, turns out was owed money from numerous Companies. Have had regular contact from Claimo Specialists... See more

Company replied

Rated 5 out of 5 stars

Claimo are a great company to deal with. They fully managed the claim process keeping me in the loop as required. There were no unnecessary emails, rather prompt when there was action required. I wasn... See more

Rated 5 out of 5 stars

We saw an add on tv for claimo any contacted them out of curiosity. In the past we’ve had loans and credit cards with a few different banks so we were lucky enough to receive several thousand dollars... See more

Company replied

Rated 5 out of 5 stars

Starting the process was super easy, and Claimo just took it from there! Anyone i spoke to was polite professional, made the process stress free and were in contact often with updates! 6,000 dollers b... See more


Company details

  1. Consultant
  2. Cashback Provider

Written by the company

Claimo are experts in refunds for “junk” insurance. Since 2019, Claimo has helped Aussies claim over $25 Million in “junk” insurance refunds. We support eligible Australians to fight for what they deserve.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 75% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Easy money

I received a substantial return for very little effort. Only problem I had was trying to contact them by telephone. After being on hold for 30 minutes i was disconnected several times

July 21, 2025
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Reply from Claimo

Hi Kim,

Thank you so much for sharing your experience! We’re really pleased you were able to get a great return with minimal effort — that’s exactly what we hope to deliver.

We’re sorry to hear about the difficulty you had reaching us by phone. We understand how frustrating that can be and we’re actively working on improving our call system to better support our clients.

If there’s anything else we can assist you with, please don’t hesitate to let us know.

Team Claimo

Rated 5 out of 5 stars

Claimo has done really well!

The Claimo staff has been very good with providing me an update on my case. I am very grateful with the outcome of the claim and the process. I was able to reclaim the insurance fees charged from my credit card.

July 28, 2025
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Reply from Claimo

Hi Jose,

We’re really glad to hear that you’re happy with the outcome and the process. It’s great to know our team kept you well informed throughout, and that you were able to reclaim the insurance fees successfully.

If you need any assistance in the future, we’re always here to help!

Team Claimo

Rated 5 out of 5 stars

Good out come

Good out come, contacted all possible financial institutions that were involved, did all the necessary paperwork.. would recommend them to everyone

July 27, 2025
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Reply from Claimo

Hi Mick,

We’re pleased to hear you had a good outcome and that we could take care of all the paperwork and follow-ups for you.
We truly appreciate your recommendation.

Team Claimo

Rated 5 out of 5 stars

I dealt with a few different people at…

I dealt with a few different people at Claimo and they were all very informative, polite and kept us up to date on every aspect of the claim.
Answered any questions we had and were very helpful also.

July 28, 2025
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Reply from Claimo

Hi Pamela,

We really appreciate you sharing this!
It’s great to hear that, no matter who you spoke with on the team, you consistently felt supported and well-informed.
Thank you for trusting us with your claim — we’re glad we could help!

Team Claimo

Rated 5 out of 5 stars

Claimo made the whole experience so…

Claimo made the whole experience so smooth and easy from start to finish. Contacted me throughout the whole claim and I never once felt in the dark and kept me updated. Highly recommend.

July 27, 2025
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Reply from Claimo

Hi Calvin,

Thank you so much for your kind words!
We’re delighted to hear you found the process smooth and felt well-informed every step of the way.
Your recommendation means a lot to us — thank you for choosing Claimo!

Team Claimo

Rated 4 out of 5 stars

Claimo are good at keeping you up to…

Claimo are good at keeping you up to date and follow up with enquiries.
Be prepared though to jump through hoops from the businesses you're claiming against.
Claimo are supportive.
Thank you

July 17, 2025
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Reply from Claimo

Hi Suzanne,

Thank you so much for your thoughtful feedback!
We’re glad you felt supported and well-informed throughout the process.
It’s true the businesses being claimed against can make things challenging at times, and we really appreciate your patience.

Thank you for trusting Claimo!

Team Claimo

Rated 5 out of 5 stars

Dealing with Claimo was fantastic to…

Dealing with Claimo was fantastic to deal with, they came through with great results. Thanks again.

July 18, 2025
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Reply from Claimo

Hi David,

Thank you so much for your wonderful feedback!
We’re thrilled to hear you had a great experience and are happy with the results.

Thanks again for choosing Claimo!

Team Claimo

Rated 5 out of 5 stars

Professional and informative at all…

Professional and informative at all times. Was always kept up to date with what was happening. Thank you Claimo , 5 star .

July 25, 2025
Unprompted review
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Reply from Claimo

Hello David,

Thank you so much for your kind words!
We’re glad you felt well-informed and supported throughout the process.
Your 5-star feedback means a lot to us — thank you for choosing Claimo!

Team Claimo

Rated 5 out of 5 stars

Professional and effective

Professional and effective. Got more money back than I thought. Great service that can be trusted.

July 18, 2025
Unprompted review
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Reply from Claimo

Hi Maureen,

Thank you so much for your feedback!
We’re delighted to hear you found our service professional and effective — and that we were able to recover more than you expected.
We truly appreciate your trust in us!

Team Claimo

Rated 5 out of 5 stars
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Reply from Claimo

Hi Megan,

You’re very welcome! 😊
We’re glad we could help — don’t hesitate to reach out if you need anything else!

Team Claimo

Rated 5 out of 5 stars

Heard about Claimo from a friend

Heard about Claimo from a friend.
Thought it was worth checking.
Very pleased with entire process, very professional.
We were delighted to receive a refund. Thank you Claimo, we would never had known if it weren’t for you.

May 8, 2025
Unprompted review
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Reply from Claimo

Hi G,

Thank you so much for sharing your experience!
We’re thrilled to hear you were happy with the process and that we could help you secure a refund you might not have known about.
Your kind words mean a lot to us, and we truly appreciate you choosing Claimo — and your friend for recommending us!

Team Claimo

Rated 5 out of 5 stars

Claimo Were Fabulous

Claimo are such a great service. I was sceptical at first but pleasantly surprised at the end. Claimo were able to find more money than I had vaguely guessed I might be eligible to claim and I really only had to send a couple of emails to get it; it was such an easy and fuss free service provided to me that was backed up by prompt and friendly communication along the way. I gave Claimo next to no info, not because I was trying to hinder them but because these accounts were from YEARS ago and I simply didn't have the details and it didn't matter, they found what they needed to proceed without me having to do a thing for it. I am really impressed and would recommend Claimo to anyone.

July 25, 2025
Unprompted review
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Reply from Claimo

Hi Chelsea,

We’re so glad you decided to give us a try, even with some initial scepticism! It’s great to hear the process felt effortless on your end, and that we could track down refunds even without all the old details. Really appreciate your recommendation — and if you ever need help again, we’re here!

Team Claimo

Rated 5 out of 5 stars

Claimo were responsive & really clear…

Claimo were responsive & really clear with each stage of the process.

July 24, 2025
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Reply from Claimo

Hi Fonu,

Great to hear you found the process clear and felt supported along the way! If you ever need anything else, just let us know.

Team Claimo

Rated 5 out of 5 stars

Helpful, and regular information

Helpful and regular timely information. Promptly responded to any queries.

July 23, 2025
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Reply from Claimo

Hello Mike,

Great to hear the updates and quick responses made a difference for you! If you have any more questions down the track, we’re always here to help.

Team Claimo

Rated 5 out of 5 stars

Would highly recommend Claimo

Saw Claimo on a current affairs programme and thought we should give it a go. We had no idea how much money we were owed! Claimo handled the whole thing professionally and efficiently. We were informed of our progress at every step of the way and are very, very pleased with the outcome. Couldn't recommend them highly enough. Thank you, Claimo!

July 23, 2025
Unprompted review
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Reply from Claimo

Hi Tracey,

Wonderful to hear you took a chance after seeing us on TV and had such a positive experience! We’re glad the process felt smooth and that you were kept in the loop throughout. Thanks so much for the recommendation — it really means a lot to us!

Team Claimo

Rated 5 out of 5 stars

Great service

July 16, 2025
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Reply from Claimo

Hi Billy,

Glad to hear you were happy with the service! If you need anything else, we’re here to help.

Team Claimo

Rated 5 out of 5 stars

Claimo have reclaimed many funds for me…

Claimo have reclaimed many funds for me that I feared were gone forever and funds I didn't realize I had paid. Terrific service!

July 23, 2025
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Reply from Claimo

Hi Maree,

Great to hear we could help recover those funds — even the ones you didn’t realize were there! We’re glad you’re happy with the service, and if there’s anything else you need, just let us know.

Team Claimo

Rated 5 out of 5 stars
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Reply from Claimo

Hi Shah,

We’re so glad to hear you felt supported and found the process smooth, even when it wasn’t straightforward behind the scenes. It means a lot that you’d recommend us to others. If you ever need anything else, we’re always here to help!

Team Claimo

Rated 5 out of 5 stars

I just like to say how prompt and…

I just like to say how prompt and brilliant claimo have been with my process . Wasn’t easy for them but they made it seem easy and were so kind and patient . Great company , competent at what they do definitely refer them to friends family and anyone . Thank you claimo

July 22, 2025
Unprompted review
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Reply from Claimo

Hi Loren,

Really glad to hear the team made the process feel easy for you, even when it was complex behind the scenes. Your kind words and referral mean a lot to us — and we’re always here if you or anyone you know needs help in the future!

Team Claimo

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