Claimo  Reviews 1,414

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 282 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, particularly highlighting the positive outcomes regarding claims and refunds. Many people appreciate the professional and helpful staff who make the process easy and keep them informed every step of the way. Reviewers often mention receiving unexpected refunds and commend the company for doing all the hard work. However, some customers also noted issues with communication, such as slow responses, conflicting information, or a lack of updates on their claims. A few people experienced delays in receiving their refunds or felt that the process took too long. There were also instances where customers were dissatisfied with the fee structure or felt that their cases were mishandled or closed without proper notification.

What people talk about most

Claim

Consumers generally express satisfaction with the claim process. Many reviewers highlight the ease of... See more

Service

Reviewers highlight positive aspects of service, consistently praising the ease and efficiency of the... See more

Refund

Customers consistently note positive experiences with refund. Many reviewers received substantial refunds,... See more

Customer service

Reviewers express satisfaction with customer service. Many customers highlight the politeness,... See more

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Saw Claimo Story on Current Affairs & looked up website. Registered on page & followed info given, turns out was owed money from numerous Companies. Have had regular contact from Claimo Specialists... See more

Company replied

Rated 5 out of 5 stars

Claimo are a great company to deal with. They fully managed the claim process keeping me in the loop as required. There were no unnecessary emails, rather prompt when there was action required. I wasn... See more

Rated 5 out of 5 stars

We saw an add on tv for claimo any contacted them out of curiosity. In the past we’ve had loans and credit cards with a few different banks so we were lucky enough to receive several thousand dollars... See more

Company replied

Rated 5 out of 5 stars

Starting the process was super easy, and Claimo just took it from there! Anyone i spoke to was polite professional, made the process stress free and were in contact often with updates! 6,000 dollers b... See more


Company details

  1. Consultant
  2. Cashback Provider

Written by the company

Claimo are experts in refunds for “junk” insurance. Since 2019, Claimo has helped Aussies claim over $25 Million in “junk” insurance refunds. We support eligible Australians to fight for what they deserve.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 75% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Looking for money that may be owed to you

WOW this was a godsend to me, it was so easy! all i had to do was ask a question? and this company Claimo did all the work for me. I trusted them and they investigated on my behalf and was able to find funds I had been owed. I would recommend them to anyone that may have outstanding financial moneys owing.

July 25, 2025
Unprompted review
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Reply from Claimo

Hi Sharon,

Wow — thank you for such a heartfelt review! We're so glad we could be of help and make the process easy for you. It's always rewarding to know we've made a real difference for someone, especially when it comes to uncovering funds that were rightfully yours.

Your trust means everything to us, and your recommendation truly means a lot.

All the best,
The Claimo Team

Rated 5 out of 5 stars

Amazing company and thanks for your…

Amazing company and thanks for your help I recommend this to everyone

June 23, 2025
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Reply from Claimo

Hi Daniel,

Thank you for your kind words! We're so pleased to hear you found our service professional and thorough. Keeping you informed every step of the way is a key part of what we do, and we’re glad it made a difference in your experience.

We truly appreciate your feedback and support!

Team Claimo

Rated 1 out of 5 stars

Claimo experience

I think you guys are great! Getting people back money that they were encouraged to use but not necessarily needed to!.
Your providing an awesome service
Thankyou

July 24, 2025
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Reply from Claimo

Hi Nat,

Thank you so much for your kind words! We're thrilled to hear you had a great experience with us. Helping people recover money they never should have had to spend is exactly why we do what we do.

We truly appreciate your support and are so glad we could assist you.

Team Claimo

Rated 5 out of 5 stars

Very professional service

Very professional service, kept me informed every step of the way, very thorough in their processes.

August 1, 2025
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Reply from Claimo

Hi Tim,

Thank you for your wonderful feedback! We're so pleased to hear you found our service professional and thorough. Keeping you informed every step of the way is a priority for us, and we're glad it made a positive impact on your experience.

We truly appreciate your trust in Claimo.

Team Claimo

Rated 5 out of 5 stars

Excellent and well recommend using CLAIMO

2ND time dealing with this company this year they are great!- they are excellent and go above and beyond in helping you get where you need to be.

May 1, 2025
Unprompted review
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Reply from Claimo

Hi Tina,

Thank you so much for your wonderful review and for trusting us not just once, but twice this year! We're thrilled to hear that you've had such a positive experience with our team.

Going above and beyond for our clients is what we strive for, and it's great to know we've delivered that for you.

Thanks again for the recommendation — it means a lot!

Team Claimo

Rated 5 out of 5 stars

Super easy and great friendly customer…

Super easy and great friendly customer service

August 1, 2025
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Reply from Claimo

Hi Tara,

Thank you for the kind words! We’re so glad you found the process super easy and our team friendly and helpful — that’s what we aim for every time.

We appreciate your support!

Warm regards,
Team Claimo

Rated 5 out of 5 stars

Process was very straightforward and…

Process was very straightforward and painless. Definitely worth it if you have had loans in the past.

July 22, 2025
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Reply from Claimo

Hi Nathan,

Thank you for your feedback! We’re so glad to hear the process was straightforward and painless for you — that’s exactly what we strive for.

We appreciate your recommendation and are happy we could help you recover what you were entitled to.

Team Claimo

Rated 5 out of 5 stars

Straight forward service

Straight forward service. A family member told me about Claimo and how they received a refund from a banking institution that Claimo investigated in regards to loan insurance. I have had several personal loans over the last couple of decades and after contacting Claimo they have made a successful claim on my behalf.
Very much appreciate their expertise.

July 31, 2025
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Reply from Claimo

Hi Andrew,

Thank you for taking the time to share your experience! We're so pleased to hear that a family referral led you to us — and even more pleased that we could help you secure a successful refund.

It’s great to know our expertise made the process straightforward for you. We truly appreciate your trust and kind words.

Team Claimo

Rated 5 out of 5 stars

Very simple process

July 24, 2025
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Reply from Claimo

Hi Renee,

Thank you for your feedback! We're glad to hear you found the process very simple — that's exactly what we aim for.

All the best,
The Claimo Team

Rated 5 out of 5 stars

Easy

Easy, informative.... Got me $700 from 13 years ago... That is 46.67 massages in Thailand.

July 31, 2025
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Reply from Claimo

Hi Dan,

Thank you for the great review — and what a fantastic way to put it! We’re so glad we could help you recover $700 from 13 years ago — and knowing that it translates to 46.67 massages in Thailand makes it even more satisfying! 😄

We appreciate your trust in Claimo and are thrilled we could make the process easy and informative for you.

Enjoy those massages!
The Claimo Team

Rated 5 out of 5 stars

Easy to deal with

Great communication throughout the whole process.

July 30, 2025
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Reply from Claimo

Hi David,

Thank you for your kind words! We're so glad you found us easy to deal with and appreciated the communication throughout the process. It was a pleasure assisting you.

Team Claimo

Rated 5 out of 5 stars

Trusted company

Trusted company

July 22, 2025
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Reply from Claimo

Hi Shaun,

Thank you for your trust and support! We’re glad to have been able to assist you and truly appreciate your feedback.

Team Claimo

Rated 5 out of 5 stars

Substantial Refund On Junk Insurance

I received a substantial refund on junk insurance i had paid on a loan I had roughly 18 years ago,Without Claimo I wouldn't know we're to begin or have knowledge of junk insurance i had been charged by the Bank,I highly recommend Claimo,Thank you.

July 25, 2025
Unprompted review
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Reply from Claimo

Hi John,

Thank you for sharing your experience! We're so pleased to hear that we were able to help you recover a substantial refund on junk insurance — especially on something from nearly two decades ago.

Many people aren’t aware they’ve been charged for junk insurance, so we’re glad we could guide you through the process and make it easier. Your recommendation means a lot to us.

Thanks again, and all the best!

Team Claimo

Rated 5 out of 5 stars

Great communication response time was…

Great communication response time was very good and they did all the communication and hard work with only requiring me to make a session on a payout or take another route thank you so much

July 22, 2025
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Reply from Claimo

Hi Peter,

Thank you so much for your kind words! We’re glad to hear you were happy with our communication and support throughout the process. Making things easier for you is exactly what we aim for, and it’s great to know we delivered on that.

If you ever need assistance again in the future, we’re always here to help!

Team Claimo

Rated 5 out of 5 stars

Claimo did all the work with little…

Claimo did all the work with little help from me. Very happy with their service

July 28, 2025
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Reply from Claimo

Hi Bailey,

Thank you for your feedback! We’re so glad to hear you’re happy with our service and that we could make the process easy and stress-free for you.

If you ever need our help again, we’re always here.

Team Claimo

Rated 5 out of 5 stars

Claimo have been so thorough from start.

Claimo have been so thorough from start to finish. I am extremely impressed with their professionalism and hard work on my file. I am so very thankful!

July 21, 2025
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Reply from Claimo

Hi Mel,

Thank you so much for your wonderful feedback! We’re delighted to hear you were impressed with our thoroughness and professionalism throughout the process.

We’re very grateful for your trust and so glad we could help. If you ever need anything in the future, please don’t hesitate to reach out.

Team Claimo

Rated 5 out of 5 stars

Great Service, great refund

A work colleague told me about Claimo, and the refund they received. At first I was sceptical, and researched it myself. I decided to submit my details as I've had multiple loans over the past 20 years.
Claimo kept me up to date via email every step of the way, and I was pleasantly surprised that I was getting 2 refunds!!! All up the turn around time from submission to payment was just over 2 months! Highly recommended Claimo. Friendly helpful staff, great service. Well done Claimo, getting us back JUNK insurance money.

July 14, 2025
Unprompted review
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Reply from Claimo

Hi Brandi,

Thank you so much for sharing your detailed experience! We’re thrilled to hear that, despite your initial hesitation, you decided to give us a try and ended up with two refunds — that’s fantastic!

It’s great to know our updates kept you reassured throughout the process, and that you found our team friendly and helpful. We really appreciate your recommendation and kind words.

If you or anyone you know ever need help again, we’ll be here.

Team Claimo

Rated 5 out of 5 stars

Everything was done for me

Everything was done for me. I had very little to do

July 28, 2025
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Reply from Claimo

Hi Kerry,

Thank you for your feedback! We’re glad to hear you found the process so easy and stress-free — that’s exactly what we aim for.

If there’s anything else you need in the future, we’re always here to help.

Team Claimo

Rated 5 out of 5 stars

I would like to thank claimo for…

I would like to thank claimo for everything they have done
I wouldn’t have known that I had money owing to me without them
Highly recommend

July 21, 2025
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Reply from Claimo

Hi Rohan,

Thank you so much for your lovely feedback! We’re really happy we could help you discover and recover what was rightfully yours.

Your recommendation means a lot to us. If you ever need assistance again, we’re here for you.

Team Claimo

Rated 5 out of 5 stars

Easy to deal with and they took care of…

Easy to deal with and they took care of everything

July 27, 2025
Claimo  logo

Reply from Claimo

Hi Rita,

Thank you for your kind words! We’re so glad to hear you found the process easy and hassle-free, and that we could handle everything for you.

If you ever need our help again, we’re always here.

Team Claimo

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