Saw Claimo Story on Current Affairs & looked up website. Registered on page & followed info given, turns out was owed money from numerous Companies. Have had regular contact from Claimo Specialists... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Claimo are a great company to deal with. They fully managed the claim process keeping me in the loop as required. There were no unnecessary emails, rather prompt when there was action required. I wasn... See more
We saw an add on tv for claimo any contacted them out of curiosity. In the past we’ve had loans and credit cards with a few different banks so we were lucky enough to receive several thousand dollars... See more
Company replied
Starting the process was super easy, and Claimo just took it from there! Anyone i spoke to was polite professional, made the process stress free and were in contact often with updates! 6,000 dollers b... See more
Company details
Written by the company
Claimo are experts in refunds for “junk” insurance. Since 2019, Claimo has helped Aussies claim over $25 Million in “junk” insurance refunds. We support eligible Australians to fight for what they deserve.
Contact info
PO Box 3073 Blakehurst NSW, 2221, Sydney, Australia
- 1300 879 071
- hello@claimo.com.au
- claimo.com.au
4.8
Excellent
1K reviews
Replied to 75% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Claimo handled all aspects of the claim…
Claimo handled all aspects of the claim perfectly , very simple , very professional.
August 1, 2025
Reply from Claimo
Hi Scott,
Thank you for your wonderful feedback! We’re delighted to hear you found the process simple and professional, and that we could handle all aspects of your claim seamlessly.
Team Claimo
Reply from Claimo
Hi Tim,
Thank you for your kind words! We’re glad we could look into this for you and that you’re happy with the outcome.
Team Claimo
Thx for your help
August 1, 2025
Reply from Claimo
Hi Daniel,
You’re very welcome! We’re glad we could help.
Team Claimo
Did what they say they can do
August 1, 2025
Reply from Claimo
Hi Meilarn,
Thank you for your feedback! We’re glad we could deliver on our promise.
Team Claimo
If i could rate higher, i would.
Process was seamless and easy from the initial email right through to the end result. I cannot fault The team at Claimo. I cannot say enough good things about them and i will continue to sing their praise to all and sundry
August 8, 2025
Reply from Claimo
Hi Chris,
Wow — thank you for such an amazing review! We’re so pleased to hear the process was seamless and easy for you from start to finish. Knowing you would rate us higher if you could truly means a lot to our team.
We’re grateful for your kind words and for sharing your positive experience with others. Your support means the world to us!
Team Claimo
Highly recommend
Claimo did all the hard work for me and I am very happy with the outcome.
Claimo kept me regularly updated on the progress of my claim and consulted with me on every aspect and decision. Thank you Claimo.
August 7, 2025
Unprompted review
Reply from Claimo
Hi Heather,
Thank you for your wonderful feedback and recommendation! We’re so glad to hear you were happy with the outcome and that our updates and consultation throughout the process made things easy for you.
It was a pleasure assisting you, and we truly appreciate your trust in Claimo.
Team Claimo
Quite happy with Claimo in the fact I…
Quite happy with Claimo in the fact I didn’t have to bother with paperwork which is why I asked them to look after my claim in the first case. Was frustrating that I couldn’t talk with anyone and had to do all of my business through emails. Other than that I’m a satisfied customer. Thank you Claimo.
August 7, 2025
Unprompted review
Reply from Claimo
Hi Lully,
Thank you for sharing your feedback. We’re glad to hear you were happy with our help in handling all the paperwork for your claim — making the process easier for our clients is exactly what we aim for.
We understand that not being able to speak directly with someone may have been frustrating, and we appreciate you sharing this insight as it helps us improve our service.
We’re pleased to know you’re a satisfied customer, and we truly value your trust in Claimo.
Team Claimo
They were thorough and kept me informed…
They were thorough and kept me informed on progress well done Claimo!
July 31, 2025
Unprompted review
Reply from Claimo
Hi Gloria,
Thank you for your kind words! We’re glad to hear you felt well-informed throughout the process and that our thorough approach met your expectations.
Team Claimo
Reply from Claimo
Hi Chris,
Thank you for your feedback! We’re glad you were happy with our service.
Warm regards,
Team Claimo
Great company does what it says on the tin
Great company and service. Took a while but got a substantial refund after a few months. They really know their stuff and were nice to deal with.
August 6, 2025
Unprompted review
Reply from Claimo
Hi Jo,
Thank you for your kind words! We’re so pleased to hear you had a positive experience with us and that our team could help you secure a substantial refund.
We appreciate your patience during the process and are glad we could deliver on what we promised. It was a pleasure assisting you!
Team Claimo
Slow to respond and they get it wrong
Slow to respond, tried to overcharge the commission. Have to follow up multiple times. My partner's case was closed off even though he was owed a settlement, they assumed it was part of another class action and just closed it off. He's since re applied and sent them the original email stating he was owed a claim and that was about 5 months ago, no response. They don't deserve 20 or 30% commission.
July 30, 2025
Reply from Claimo
Hi Kelly Anne,
Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and understand your concerns.
We have attempted to contact you to discuss your case in more detail but have not yet been able to connect. Please know that we take situations like this seriously and would like the opportunity to review what happened so we can address it appropriately.
If you could please reach out to us at 1300 879 071, we will ensure your matter is prioritized and investigated promptly.
Team Claimo
Reply from Claimo
Hi Ashlee,
Thank you for your feedback! We’re so glad you’re happy with the results.
Team Claimo
The service was great but waiting 10 to…
The service was great but waiting 10 to 15 days for payment is a bit rough ...not on this companies side but Citibank...
July 30, 2025
Reply from Claimo
Hi Tanya,
Thank you for your feedback! We’re glad to hear you were happy with our service. We completely understand that the 10–15 day wait for payment can be frustrating — unfortunately, this timeline is set by Citibank, and we appreciate your patience during the process.
We’re happy we could assist you in securing your refund!
Team Claimo
Reply from Claimo
Hi Maree,
Thank you for your feedback! We’re glad you found the process very simple — that’s exactly what we aim for.
Team Claimo
Reply from Claimo
Hi Kristy,
Thank you for your feedback! We’re so glad we could make the process easy for you.
Team Claimo
Reply from Claimo
Hi Nathan,
Thank you for your feedback! We’re so glad you found us easy to deal with and that you’re happy with the outcome.
Team Claimo
Just so easy to use
Just so easy to use. Good communication and people actually answer the phone when you call. That's a big plus for me
August 5, 2025
Reply from Claimo
Hi Stewart,
Thank you for your kind words! We’re so glad you found the process easy to use and appreciated our communication. We know how important it is to speak to a real person, and we’re happy we could deliver that for you.
Team Claimo
Reply from Claimo
Dear Owen and Donna,
Thank you for your feedback! We’re glad you found the process simple and appreciated our prompt replies. That’s exactly the experience we aim to provide.
Team Claimo
No one wanted to return calls
No one wanted to return calls , when requested , even after a internal email was sent i still did not receive any calls. And if they had called and I did not pick up , they never left a message for me to return the call
August 5, 2025
Reply from Claimo
Hi Robert,
Thank you for your feedback. We understand your concern and apologise for any inconvenience caused by the communication delays. We’ve confirmed that your payment has already been processed and received, and the matter has now been resolved. We’ll also ensure our team follows up more promptly and leaves messages in the future if a call is missed.
Team Claimo
Very happy with communication
Very happy with communication, kept me informed of the whole process.
July 22, 2025
Reply from Claimo
Hi Wendy,
Thank you so much for your kind feedback! We're really glad to hear you were happy with our communication and felt well-informed throughout the process.
It was a pleasure assisting you, and we truly appreciate your trust in Claimo.
Team Claimo
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.