Claimo  Reviews 1,414

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 282 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, particularly highlighting the positive outcomes regarding claims and refunds. Many people appreciate the professional and helpful staff who make the process easy and keep them informed every step of the way. Reviewers often mention receiving unexpected refunds and commend the company for doing all the hard work. However, some customers also noted issues with communication, such as slow responses, conflicting information, or a lack of updates on their claims. A few people experienced delays in receiving their refunds or felt that the process took too long. There were also instances where customers were dissatisfied with the fee structure or felt that their cases were mishandled or closed without proper notification.

What people talk about most

Claim

Consumers generally express satisfaction with the claim process. Many reviewers highlight the ease of... See more

Service

Reviewers highlight positive aspects of service, consistently praising the ease and efficiency of the... See more

Refund

Customers consistently note positive experiences with refund. Many reviewers received substantial refunds,... See more

Customer service

Reviewers express satisfaction with customer service. Many customers highlight the politeness,... See more

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Saw Claimo Story on Current Affairs & looked up website. Registered on page & followed info given, turns out was owed money from numerous Companies. Have had regular contact from Claimo Specialists... See more

Company replied

Rated 5 out of 5 stars

Claimo are a great company to deal with. They fully managed the claim process keeping me in the loop as required. There were no unnecessary emails, rather prompt when there was action required. I wasn... See more

Rated 5 out of 5 stars

We saw an add on tv for claimo any contacted them out of curiosity. In the past we’ve had loans and credit cards with a few different banks so we were lucky enough to receive several thousand dollars... See more

Company replied

Rated 5 out of 5 stars

Starting the process was super easy, and Claimo just took it from there! Anyone i spoke to was polite professional, made the process stress free and were in contact often with updates! 6,000 dollers b... See more


Company details

  1. Consultant
  2. Cashback Provider

Written by the company

Claimo are experts in refunds for “junk” insurance. Since 2019, Claimo has helped Aussies claim over $25 Million in “junk” insurance refunds. We support eligible Australians to fight for what they deserve.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 75% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great communication

Claimo have been very good to deal with I have found their communication great at sl steps of the process. They have responded quickly and clearly with all my inquiries

August 26, 2025
Claimo  logo

Reply from Claimo

Hi Bruce,

Thank you for your feedback!
We’re delighted to hear that you had a positive experience with our team. Clear and timely communication is something we value highly, and it’s wonderful to know we were able to support you at every step of the process.

Team Claimo

Rated 5 out of 5 stars

My experience with Claimo

We saw an add on tv for claimo any contacted them out of curiosity. In the past we’ve had loans and credit cards with a few different banks so we were lucky enough to receive several thousand dollars back that we had overpaid in fees years ago. Claimo were very prompt and professional and made it so easy to claim. They did all the work! They constantly kept us informed throughout the process. We were very impressed with their service

August 10, 2025
Unprompted review
Claimo  logo

Reply from Claimo

Hi Kerrie,

Thank you for sharing your experience!
We’re so glad you decided to give Claimo a try and that we were able to help you recover funds from past loans and credit cards. It’s great to hear that our team made the process easy and kept you well informed along the way. We truly appreciate your kind words about our service and professionalism.

Team Claimo

Rated 4 out of 5 stars

Professional Result Winners 2025

That were great from the start with being polite and patient with me, and explained everything in a manner I could easily understand with a great result, so again thank you again guys, sterling effort

August 21, 2025
Claimo  logo

Reply from Claimo

Hi Adam,

Thank you for your honest feedback! We’re glad to know you found our work great and valuable. While our fees reflect the time and effort involved in managing claims, we’re always committed to delivering the best outcomes and service for our clients. We truly appreciate your trust in Claimo.

Team Claimo

Rated 5 out of 5 stars

Claimo helped me recoup $

Claimo helped me recover some of my fake insurance from a bank. Their constant communication helped with the process. Much appreciated

July 17, 2025
Unprompted review
Claimo  logo

Reply from Claimo

HI Monique,

We’re so pleased we could help you recover funds and make the process as smooth as possible. Thank you for appreciating our communication and for trusting Claimo!

Team Claimo

Rated 5 out of 5 stars

I made a phone call to Claimo thinking…

I made a phone call to Claimo thinking what was there to lose. We had a mortgage in the 90,2000s so i knew we had been making a forced insurance payment at that time. I just received a $2500 deposit into my account.

August 13, 2025
Claimo  logo

Reply from Claimo

Hi Tracy,

Thank you for giving Claimo a call and trusting us with your claim. We’re so glad we could help you recover $2,500 from those past mortgage insurance payments — money that rightfully belongs to you. We appreciate you sharing your story!

Team Claimo

Rated 5 out of 5 stars

We got $8000 we didn’t know we were entitled too…

We saw ClImo on tv and thought we would give it a go. Very impressed with the work. The constant communication was fantastic and the best thing was we got over $8000 back that we didn’t know we were due.
Would recommend everyone to give them a go. Especially as if they don’t find anyone owes you any money there is no fee.
Thank you Claimo

August 20, 2025
Unprompted review
Claimo  logo

Reply from Claimo

Hi Patricia,

Thank you for sharing your experience! We’re so pleased to hear that our communication and support made the process smooth, and even more delighted that we could help recover over $8,000 you didn’t know you were entitled to. Your recommendation means a lot — and we’re glad the “no win, no fee” approach gave you peace of mind.

Team Claimo

Rated 5 out of 5 stars

Dont underestimate this company!…

I have more respect for this company that I do any bank.
I have had 3 claims paid totalling over $9000 so far.
They go above and beyond.
I still have 2 major claims going at the moment.

August 16, 2025
Unprompted review
Claimo  logo

Reply from Claimo

Hi Scott,

Wow — thank you for such amazing feedback! We’re thrilled to have earned your trust and respect, and we’re so glad we could help recover over $9,000 for you so far. Our team is committed to going above and beyond, and we’ll continue working hard on your remaining claims.

Team Claimo

Rated 5 out of 5 stars

Great experience with Claimo

After the initial paperwork, Claimo managed my claim quickly and without delay. Communication was the right amount and consistent. I’d trust Claimo in future similar matters.

August 1, 2025
Unprompted review
Claimo  logo

Reply from Claimo

Hi Joanne,

Thank you for your wonderful feedback! We’re delighted to hear that the process felt smooth, with timely communication and no delays. It’s great to know you’d trust Claimo again in the future — that means a lot to us.

Team Claimo

Rated 5 out of 5 stars

Satisfied customer

I saw Claimo on the TV and thought I'd look into it. It was such an easy process, and I was assisted the whole way with simple instructions and updates. I was very happy with the service and the claim amount of overpaid mortgage insurance

August 16, 2025
Unprompted review
Claimo  logo

Reply from Claimo

Hi Chelsea,

Thank you for sharing your experience! We’re so glad you found the process easy and supported with clear instructions and updates along the way. It’s wonderful to hear that you’re happy with both the service and the outcome of your claim. We truly appreciate your trust in Claimo.

Team Claimo

Rated 5 out of 5 stars

Great in every aspect

Great in every aspect

August 15, 2025
Claimo  logo

Reply from Claimo

Hi Rachael,

Thank you so much! We’re thrilled to know you found our service great in every aspect.

Team Claimo

Rated 5 out of 5 stars

Quick and easy service

Quick and easy service, minimum input on my part.

August 15, 2025
Claimo  logo

Reply from Claimo

Hi Agisilaos,

Thank you for your feedback! We’re so glad you found the service quick and easy with minimal effort on your part — that’s exactly what we aim for.

Team Claimo

Rated 5 out of 5 stars

Highly recommend 👌

They were quick, communication was excellent and got the best results for me.

August 12, 2025
Claimo  logo

Reply from Claimo

Hi Jessica,

Thank you so much for the recommendation! We’re thrilled to know you found our service quick, with excellent communication, and that we delivered great results. Your support means a lot to us.

Team Claimo

Rated 5 out of 5 stars

simple process

They made it a simple process. Minimal invasive personal information required, and they were able to find and locate information that would’ve taken me months in filing cabinets or old emails (if I had anything)

August 5, 2025
Claimo  logo

Reply from Claimo

Hi Anna,

Thank you for sharing your experience! We’re so glad to hear that the process felt simple and stress-free for you. Our goal is always to minimize the hassle and do the hard work of locating information so you don’t have to. We truly appreciate your trust in us.

Team Claimo

Rated 5 out of 5 stars

Christine was very patient d helpful

Christine was very patient d helpful

August 12, 2025
Claimo  logo

Reply from Claimo

Hi Frried,

Thank you for your feedback! We’re delighted to hear that Christine was patient and helpful during your experience. We’ll be sure to share your kind words with her — she’ll be so pleased to know she made a positive difference.

Team Claimo

Rated 5 out of 5 stars

Great service and communication…

Great service and communication retrieved funds with interest that was obtained illegally from dodgy insurance companies

August 4, 2025
Claimo  logo

Reply from Claimo

Hi Paul,

Thank you so much for your kind words. We’re glad to hear that you had a positive experience and that we were able to recover your funds (plus interest) successfully. Our team takes pride in providing clear communication and strong results, and it’s wonderful to know this made a difference for you.

We appreciate your trust in us!

Team Claimo

Rated 5 out of 5 stars

Great

Hi, my name is Jenny Markovic and I lodged my application with Claimo, because I thought I would give it a try because you never know if you don’t try. I was contacted by Email, by a Claimo Representative for more details. I supplied several times. The I received an Email telling me that they had succeeded with my application.

Kind Regards
Jenny Markovic Thank you.

August 11, 2025
Claimo  logo

Reply from Claimo

Hi Jenny,

Thank you for sharing your experience with us. We’re so pleased to hear that your application was successful and that our team was able to assist you throughout the process.

We truly appreciate you giving Claimo a try — as you said, you never know if you don’t try! It’s always rewarding for us to see positive outcomes for our customers.

If there’s anything else we can assist you with in the future, please don’t hesitate to reach out.

Team Claimo

Rated 3 out of 5 stars

the funds were never deposited.

the funds were never deposited.

July 14, 2025
Claimo  logo

Reply from Claimo

Hi Patricia,

Thank you for your feedback. We tried to reach you via phone but were unable to get through.

We have checked on our end and can confirm the request were submitted to your bank. We recommend reaching out to them directly to help sort the matter.

We also tried to reach you via phone but were unable to get through—please let us know the best time to call so we can assist further.

Team Claimo

Rated 5 out of 5 stars

Simple and easy.

July 30, 2025
Claimo  logo

Reply from Claimo

Hello Nicole,

Thank you for your feedback! We’re glad to hear you found the process simple and easy — that’s exactly what we aim for.

Team Claimo

Rated 5 out of 5 stars

The Claimo team

The Claimo team have been friendly, fast and professional.

July 31, 2025
Claimo  logo

Reply from Claimo

Hi Craig,

Thank you for your kind words! We’re so glad to hear you found our team friendly, fast, and professional — that’s exactly the experience we strive to provide.

Team Claimo

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look