Clarity Insolvency Reviews 

1,931
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 116 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff members for being exceptionally kind, patient, and knowledgeable when calmly guiding individuals through various available choices. Consumers truly appreciate the compassionate, highly supportive, and completely non-judgmental assistance provided throughout the entire journey, which helps greatly reduce stress and anxiety. Some reviewers were not happy with communication difficulties encountered after changing their minds about proceeding with the service. A few people also mentioned experiencing unreturned phone calls, feeling pushed toward options, or having calls disconnected when trying to stop the process.

What people talk about most

Staff

Customers report deeply positive experiences with staff, highlighting professional, compassionate, and... See more

Customer service

People report positive experiences with customer service, praising advisors for being empathetic,... See more

Service

Clients share positive opinions on service, describing it as efficient, trustworthy, and extremely helpful.... See more

User experience

Customers consistently note positive experiences with user experience, highlighting great communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am incredibly thankful to Robert, an exceptionally kind and compassionate gentleman who has been a guiding force in my life. With his support, I have overcome so many challenges, and my stress has s... See more

Rated 5 out of 5 stars

Zahid was wonderful. They spent 3 hours messaging with me to go through all my options and helped me decide on the best one for my situation. I feel like a huge weight has been lifted from my shoulde... See more

Rated 5 out of 5 stars

Today I was called first thing after I submitted a request last night to look at my options, I was contacted by Paul who took all his time to thoroughly go through all the options open to me , he ans... See more


Company details

  1. Debt Relief Service
  2. Insolvency Service

Written by the company

Clarity Insolvency is a UK debt help company that prides itself on helping people regain control of their finances. We offer free, clear, debt advice to help you find the best solution for your circumstances.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 20% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(1,931)

118 reviews in the last 12 months

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Rated 5 out of 5 stars

Scott's the man

Scott's the man! He made things stress free, efficient and went above and beyond, couldn't recommend MLS more to anyone in need of sorting their debts out.

August 15, 2023
Unprompted review
Rated 5 out of 5 stars

After a lot of stressful months due to…

After a lot of stressful months due to debt I decided to contact Carrington Dean to help me out with my situation. Robert Mcdonald couldn't have been more helpful. Explaining every step, ensuring I understood everything before moving forward.
A very nice understanding guy and helped me alot .
Thanks again!!

August 15, 2023
Unprompted review
Rated 5 out of 5 stars

Just like to say thank you to Lewis…

Just like to say thank you to Lewis mitchell and the team at MLS.This guy was so understanding and so helpful.
I appreciate your time and support getting me to where I needed to be.
If your looking for help theses are the team to get you where you won't to be.

Thanks again Lewis mitchell

August 11, 2023
Unprompted review
Rated 5 out of 5 stars

Kevin super helpful

Kevin was so helpful he went the everything and took the time to make sure we had everything we needed where it needed it be

August 10, 2023
Unprompted review
Rated 5 out of 5 stars

I contacted these to help

I contacted these to help
Me and William cook was brilliant help through every step of the way and was
Done professionally and quickly couldn’t ask for better service thanks guys

August 10, 2023
Unprompted review
Rated 5 out of 5 stars

William at MLS has been amazing…

William at MLS has been amazing throughout the whole process! I was a bit worried and embarrassed at first of the thought of accepting my financial situation. However, William really put me at ease every step of the way. He is very friendly, easy to talk to and so supportive. He has helped me since day 1 and been nothing but understanding - I cannot thank William enough for all his help on getting me on the right path - not just for myself but for my family too!
I will 100% recommend William and the team at MLS to anyone else who is struggling financially.

August 4, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing service

Matthew has been amazing and a excellent help, very friendly, non judgemental and has made it a easy and stress free experience, can’t thank him enough!

August 4, 2023
Unprompted review
Rated 5 out of 5 stars

I cannot recommend MLS enough

I cannot recommend MLS enough. Michael and Ross have been so so helpful, empathetic and human throughout the whole experience. Michael has guided me from day 1, answered the same questions 100 times, explained everything and supported me throughout the whole process. I cannot stress enough how much this will change my life and help me get on a straight road again. Financially but most importantly mentally. I opened up to Michael and told him how my situation has impacted me mentally and he was very understanding and helpful. I didn’t even know this service was out there and available to me, it kind of just ‘fell in my lap’ as cliche as it sounds. But it will change my life for the better and I will for sure recommend MLS to anyone I ever come across struggling financially. I didn’t feel pressured into anything, for once I have felt seen, heard and understood, as previously I tried to get some help from my bank (who I have banked with for 15 years) and they were absolutely helpless, unsympathetic and just didn’t care how much I was really struggling. Again, thank you so much guys for your help.

August 3, 2023
Unprompted review
Rated 5 out of 5 stars

Very supportive, great service

Stuart at MLS has been brilliant at helping me through this process. It's embarrassing admitting you've got yourself into this financial situation but he has been very supportive and understanding. Has explained everything to me in great detail, just waiting on the final step and then all is done.
Now to get myself back on track and do things right this time.

July 28, 2023
Unprompted review
Rated 5 out of 5 stars

Scott..I am so grateful to you

I cant begin to explain how amazing and supportive Scott was. He listened to me, did not judge me and was so kind and understanding. I was struggling with anxiety and was very emotional on the call and Scott calmed me down and supported me through the whole process. He made me feel so reassured. He has given me so much of his time and I honestly have no words to thank him for everything he has done. I can now begin to see a future and know that I can sleep at night. Thankyou Scott for all your kindness and support

July 31, 2023
Unprompted review
Rated 5 out of 5 stars

5* service

5* service. The brilliant Andrew and his colleges were there to help every step of the way.
Easy to speak to and so understanding of my situation.

I would highly recommend MLS :)

You thank again guys for all your help.

July 27, 2023
Unprompted review
Rated 5 out of 5 stars

Michael from MLS solvency was a god…

Michael from MLS solvency was a god sent he was very easy to talk too and helped me with everything from start to finish always replied on time and got me out of debt within 24hr I highly recommend him thanks for your help mate.

July 26, 2023
Unprompted review
Rated 5 out of 5 stars

Top level

Top level - very clear - understanding and not judgmental- Scott Mcleod has been brilliant throughout the process- credit to the company

July 27, 2023
Unprompted review

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