Clarity Insolvency Reviews 

1,929
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 115 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally supportive, empathetic, and patient when discussing difficult personal and financial situations. People note that dedicated advisors explain every detail clearly in plain language, making the entire process feel manageable and completely stress-free. Consumers highlight that the overall service provides genuine relief, helping individuals regain confidence and make informed choices without ever feeling judged. Some reviewers were not happy with communication issues, mentioning that responses became abrupt, phone calls were disconnected, or valuable time felt wasted when they altered their plans.

What people talk about most

Staff

Customers report deeply positive experiences with staff, highlighting professional, compassionate, and... See more

Customer service

People report positive experiences with customer service, praising advisors for being empathetic,... See more

Service

Clients share positive opinions on service, describing it as efficient, trustworthy, and extremely helpful.... See more

User experience

Customers consistently note positive experiences with user experience, highlighting great communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

They have reassured and helped me so much. Put my mind at rest and the relief I have felt after struggling for 3 years is amazing if you are thinking to ask for help with them I 💯 agree they understa... See more

Rated 5 out of 5 stars

I am incredibly thankful to Robert, an exceptionally kind and compassionate gentleman who has been a guiding force in my life. With his support, I have overcome so many challenges, and my stress has s... See more

Rated 5 out of 5 stars

Everything from start to finish, well still in process but application and the support from Bhavesh is great. He explains everything the solutions to help us with our debt. Communication was fantasti... See more


Company details

  1. Debt Relief Service
  2. Insolvency Service

Written by the company

Clarity Insolvency is a UK debt help company that prides itself on helping people regain control of their finances. We offer free, clear, debt advice to help you find the best solution for your circumstances.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 20% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(1,929)

116 reviews in the last 12 months

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Rated 5 out of 5 stars

Highlander 3, the undebtaning

Was really apprehensive and nervous about having to do this, but thanks to Scott McLeod (of the clan McLeod, there can be only one), who made it simple, and easy to understand, guided me through the whole process with excellent professionalism and top notch customer service. Hopefully I’ll not need to use this service again but if I do, I’ll be looking for Scott “the highlander” McLeod to sort me out

August 21, 2023
Unprompted review
Rated 5 out of 5 stars

Stress Free Company

This company are so helpful and very supportive and understanding in your circumstances. Always in constant contact and brilliant communication. Robert MacDonald was absolutely fantastic throughout the whole process.

August 29, 2023
Unprompted review
Rated 5 out of 5 stars

Scott- A huge thank you very much to…

Scott- A huge thank you very much to you and the work you’re doing. Chrystal clear informative explanation. I feel at peace and calm after talking Scott. And now after all I can sleep well at night. THANK YOU SCOTT.
Mary

August 16, 2023
Unprompted review
Rated 5 out of 5 stars

From the very start William was great

From the very start William was great , very kind and friendly not judgmental at all had answers and knowledge for any of our questions, made us feel at ease discussing our finances and was so helpful, really appreciate all his help, couldn't thank William enough !
He’s been great ! So again thank you William for all your help and advice really have helped us a lot !xx

August 22, 2023
Unprompted review
Rated 5 out of 5 stars

Right from the start lee was very…

Right from the start lee was very helpful and I was very impressed with how kind and friendly he was not at any time did I feel uncomfortable about my problem. He went through everything and sorted it all out very quick

August 22, 2023
Unprompted review
Rated 5 out of 5 stars

A huge weight off my shoulders thanks to Robert

So from the start Robert was kind and helpful all the way. He is listened to my case and gave me the best advice for me personally. I was always kept up to date with what was happening and always given options, there was never any pressure and Robert gave me all the information needed for me to make the right choice on my own. Thankfully with his help I’ve started my journey towards being debt free

August 23, 2023
Unprompted review
Rated 5 out of 5 stars

Wish I’d of done this sooner

I’ve been putting this off thinking I could manage on my own but truth was I was making myself ill with the stress of “how am I going to afford to live” if your in this situation please give them a call. Even for an informal chat. I’ve been helped by Paul Davidson and from the word go he put me at ease. He Was sympathetic to my situation and didn’t judge me at all. He’s there on the end of the phone to answer questions and kept in touch with me to make sure I’m ok and genuinely seems to care. He asked me at the end of my first call how do you feel now as I was very upset and by the end of the call I felt like a weight had been lifted off my shoulders. Thank you Paul. I really wish I’d off asked for help sooner but now thanks to MLS I’m finally on the right path.

August 20, 2023
Unprompted review
Rated 5 out of 5 stars

A sigh of relief

Talking about my finances has always made me feel uncomfortable, not only this, but needing help with my debt also made me feel embarrassed. William was friendly, non-judgemental and very knowledgeable - all whilst making sure I made the best decision for me. I would be lying if I didn't say he absolutely went above and beyond..
FAO William, I know I already expressed my gratitude, but it would be remiss of me if I didn't say it again - thank you, you have no idea how appreciative I am for all you've done and continue to do.

August 21, 2023
Unprompted review
Rated 5 out of 5 stars

I want to say Thank You to Scott

I want to say Thank You to Scott. He made things stress free and efficient. Explained everything perfectly and made it very easy to understand and find the right solution for my debt management.
I would highly recommend Scott and his team.
Once again thank you Scott for your time and support.

August 21, 2023
Unprompted review
Rated 5 out of 5 stars

A huge massive thank you Robert

Robert helped me so so much and I am so glad I reached out when I did as really finding it hard to manage everything. Robert has taken the time to understand me and my situation.

Huge thank you

August 22, 2023
Unprompted review
Rated 5 out of 5 stars

Be honest with your situation and they will help

What can I say about my experience with MLS, I would have to say it was the easiest thing I've ever got sorted in a very quick time.
Thanks to Robert McDonald for taking my call and listening to my problems, as soon as I'd explained just how bad things where he went above and beyond to get me the help I desperately needed, after my phone call with the finally person I felt like someone had actually lifted a massive weight off me, I already feel so much better knowing everything is sorted and can be managed a lot easier.
MLS is definitely a company I would recommend to people who need help, as specially if they have more people employed there who are like Robert Mcdonald.
Thank you so much.

August 16, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing experience, very happy

MLS and in particular Lewis, my advisor, have been incredible from the start. Put me at ease from the off, made it very easy to communicate via WhatsApp and over phone calls and always there to answer my questions no matter what time of day. Explained everything perfectly and made it very easy to understand and find the right solution for my debt management. Guided me every step of the way, but all at my own pace and made sure I've had all available information to make an informed choice on the best solution for me and my situation. I would highly recommend them and I cant thank Lewis enough for the help and support he has given throughout this process. It can be a very stressful experience but im glad to say Lewis made it extremely easy and stress free.

August 15, 2023
Unprompted review
Rated 5 out of 5 stars

A huge thank you!!

A huge thank you!!
To Scott for being on the other end of the phone, every step of the way during the process of putting together an application for an IVA. Scott was so kind and helpful
I would highly recommend Scott and the team there at MLS

August 15, 2023
Unprompted review
Rated 5 out of 5 stars

Scott's the man

Scott's the man! He made things stress free, efficient and went above and beyond, couldn't recommend MLS more to anyone in need of sorting their debts out.

August 15, 2023
Unprompted review
Rated 5 out of 5 stars

After a lot of stressful months due to…

After a lot of stressful months due to debt I decided to contact Carrington Dean to help me out with my situation. Robert Mcdonald couldn't have been more helpful. Explaining every step, ensuring I understood everything before moving forward.
A very nice understanding guy and helped me alot .
Thanks again!!

August 15, 2023
Unprompted review

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