Clarity Insolvency Reviews 

1,929
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 105 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff for being extremely compassionate, patient, and thorough when carefully explaining all available financial options to individuals. People deeply appreciate the fast, efficient service and non-judgmental support that effectively puts their stressed minds at ease during difficult personal situations. Consumers note that friendly advisors listen carefully, take ample time, and make sure every single detail is completely clear without any confusing jargon. Some reviewers were not happy with communication issues after changing their minds, mentioning that staff could be unresponsive or pushy.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, noting that advisors are consistently helpful, knowledgeable,... See more

Customer service

Customers consistently note positive experiences with customer_service, highlighting agents who are... See more

Service

Consumers find service to be exceptionally positive, praising the fast, efficient, and trustworthy support... See more

User experience

Clients share positive opinions on user_experience, highlighting great support and straightforward... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am incredibly thankful to Robert, an exceptionally kind and compassionate gentleman who has been a guiding force in my life. With his support, I have overcome so many challenges, and my stress has s... See more

Rated 5 out of 5 stars

Tina was absolutely amazing from start to finish. She explained all types of solutions and really listened and understood my situation properly which is why I chose to go with Clarity. I spoke with a... See more

Rated 5 out of 5 stars

Today I was called first thing after I submitted a request last night to look at my options, I was contacted by Paul who took all his time to thoroughly go through all the options open to me , he ans... See more


Company details

  1. Debt Relief Service
  2. Insolvency Service

Written by the company

Clarity Insolvency is a UK debt help company that prides itself on helping people regain control of their finances. We offer free, clear, debt advice to help you find the best solution for your circumstances.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 20% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,929)

115 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Breaking point

Can’t thank Lewis enough. Was so worried stressed and anxious about money that it was killing me. Spoke with Lewis and he was helpful polite and always there for a chat regardless of how small my question or concern was. Helped me out massively great guy and i Would highly recommend him

September 18, 2023
Unprompted review
Rated 5 out of 5 stars

Thank you Kevin Harrison

I was so very anxious about this process, but luckily i meet Kevin Harrison.
Kevin did help me alot to go through this process. Everytime that I was unsure, Kevin was there, for me, and reassured me that everything was fine and wouldn’t need to worry about anything.
Kevin was there to help me and guide me all this time, and I'm so pleased I've meet you,

September 14, 2023
Unprompted review
Rated 5 out of 5 stars

Was literally at breaking point didn't…

Was literally at breaking point didn't know any way out but Robert McDonald really really helped the weight off my shoulders is huge literally saved me. 100% recommend this wonderful person and this company. I can live again and be happy. Can't thankyou enough

September 4, 2023
Unprompted review
Rated 5 out of 5 stars

I was so worried and anxious about this process

I was so worried and anxious about this process and along came the angel in earth Robert McDonald 🤩absolutely held my hand (not literally but metaphorically) through this process . When I was unsure and panicked he reassured me that I would be ok and wouldn’t need to worry about anything . He would be there to help and guide and he was totally invested in helping and calming me ( sorry Robert btw I must of been a complete wreck ) I’m as you can imagine not good with these processes .Robert is credit to himself and his team thank you for helping me and continuing to help me and guide through this process

September 12, 2023
Unprompted review
Rated 5 out of 5 stars

I’m so pleased with the outcome of MLS…

I’m so pleased with the outcome of MLS solvency and can’t express the feeling of relief I have !!! after coming across an advertisement that someone had posted it caught my eye so I thought ok let’s give it a go and I must say I can’t believe that in 5 years I will be debt free thanks to MLS solvency and my advisor william@mls thank u so much I really appreciate the help you gave me thank you so much big weight lifted of my shoulders !!! If u want to become debt free MLS solvency is the one ☝️

September 7, 2023
Unprompted review
Rated 5 out of 5 stars

Wow!!

Wow! Words cannot express how much Kevin from MLS Solvency Ltd has helped me today! To consolidate my debts! It feels like I can breath again and a weight has been lifted off my shoulders! Thankyou so much! I highly recommend these guys if anyone is struggling financially! 10/10 for me

September 7, 2023
Unprompted review
Rated 5 out of 5 stars

Had a call back from William C and…

Had a call back from William C and within minutes had options laid out and then handed to the relevant department to action my plan. An hour later I'm all set up and more relaxed knowing I have a plan in place to help pay what I owe and reduce my monthly outgoings. I can now concentrate on taking care of my family a little more now.

September 4, 2023
Unprompted review
Rated 5 out of 5 stars

Wow what a company

Wow what a company from start to finish ive had the best support and help I could wish for..lewis kept me upto date every step of the way phoning and sending me messages of support and help. my application is going through as we speak so hopefully on my way to being debt free. I honestly cannot thank .Lewis enough

August 28, 2023
Unprompted review
Rated 5 out of 5 stars

From the get go Lewis was so helpful…

From the get go Lewis was so helpful and understanding made me feel at ease in a difficult situation he went above and beyond to do what he could to help I couldn’t be more appreciative of him. Thank you

August 29, 2023
Unprompted review
Rated 5 out of 5 stars

Jamie Boyle was amazing with…

Jamie Boyle was amazing with everything, and took the time to explain the full process to myself and helped push this through in time to stop a payment through through in a couple days time

Great service

August 31, 2023
Unprompted review
Rated 5 out of 5 stars

On route to being debt free!

From Start to Finish Robert was understanding and helpful.
He is listened to my worries and gave me the best advice for me personally. I was kept up to date with what was happening and Robert was never a message or phone call away. Thankfully with his help I’ve started my journey towards being debt free!

August 22, 2023
Unprompted review
Rated 5 out of 5 stars

This is a great service

This is a great service. Right from the very start William helped me with the stuff that I didn't understand and replied very quick when I had and questions to ask

August 28, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look