Clarity Insolvency Reviews 

1,928
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 105 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff for being extremely compassionate, patient, and thorough when carefully explaining all available financial options to individuals. People deeply appreciate the fast, efficient service and non-judgmental support that effectively puts their stressed minds at ease during difficult personal situations. Consumers note that friendly advisors listen carefully, take ample time, and make sure every single detail is completely clear without any confusing jargon. Some reviewers were not happy with communication issues after changing their minds, mentioning that staff could be unresponsive or pushy.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, noting that advisors are consistently helpful, knowledgeable,... See more

Customer service

Customers consistently note positive experiences with customer_service, highlighting agents who are... See more

Service

Consumers find service to be exceptionally positive, praising the fast, efficient, and trustworthy support... See more

User experience

Clients share positive opinions on user_experience, highlighting great support and straightforward... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am incredibly thankful to Robert, an exceptionally kind and compassionate gentleman who has been a guiding force in my life. With his support, I have overcome so many challenges, and my stress has s... See more

Rated 5 out of 5 stars

Tina was absolutely amazing from start to finish. She explained all types of solutions and really listened and understood my situation properly which is why I chose to go with Clarity. I spoke with a... See more

Rated 5 out of 5 stars

Today I was called first thing after I submitted a request last night to look at my options, I was contacted by Paul who took all his time to thoroughly go through all the options open to me , he ans... See more


Company details

  1. Debt Relief Service
  2. Insolvency Service

Written by the company

Clarity Insolvency is a UK debt help company that prides itself on helping people regain control of their finances. We offer free, clear, debt advice to help you find the best solution for your circumstances.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 20% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(1,928)

115 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Robert and Rav were really
helpful and understanding.

Details all well explained…. great start

January 15, 2024
Unprompted review
Rated 5 out of 5 stars

Robert McDonald the life changer!

I just wanted to thank Robert McDonald for helping me with my poor financial situation this year.
I can honestly say that this is the first Christmas in decades that I have been able to relax going into the new year knowing that I’m in control of my finances and it is all down to Robert!

Thank you Robert you’ve changed my life!

I wish you and all of your colleagues a happy and prosperous new year!

December 27, 2023
Unprompted review
Rated 5 out of 5 stars

Robert was an absolute diamond…

Robert was an absolute diamond throughout everything, always going over the information needed and giving the best of advice. Thank you for making my experience so simple, top bloke and top employee. Many thanks David.

November 17, 2023
Unprompted review
Rated 5 out of 5 stars

Dept help

Robert mcdonald was very helpful helped me sort out my depts with ease explaining everything would highly recommend

November 15, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service. Helped me out in a tricky financial spot. Can't recommend these enuf. Lifted a huge weight off my shoulders. Robert Macdonald top bloke. 👍

November 7, 2023
Unprompted review
Rated 5 out of 5 stars

Hi MLS

Hi MLS
Just been on the phone to Robert McDonald who helped me through all the stages of my IVA, this man was extremely helpful and very responsive to my text messages
Much appreciated Robert and thanks for all your help
Carl

October 30, 2023
Unprompted review
Rated 5 out of 5 stars

My experience with MLS solvency has…

My experience with MLS solvency has been amazing, Scott has made me feel well supported throughout a very stressful time. He has kept me informed, has been polite and empathetic towards my situation to help me achieve a positive outcome. Thank you so much Scott for your help, you have truly gone above and beyond.

October 30, 2023
Unprompted review
Rated 5 out of 5 stars

I can finally breathe

Lewis has been helping me from the start.. one thing he kept saying was not to worry anymore lewis is here.. and theses are the words il never forget.. I’ve been struggling with debt for a long time.. and at this stage I was at breaking point.. until I came across this company MSL limted.. Lewis has worked so many hours to get me across the finish line. Constantly asking me if I was ok and if there was anything else I need help with and that he is always a phone call or a message away.. all I can say is we is we all need a Lewis in are life.. well done and thank you so much for your hard work.. without you or MSL i honestly don’t know what I would have done.. 👍👍

October 11, 2023
Unprompted review
Rated 5 out of 5 stars

What a fantastic company 💪

I have avoided debt most of my life , struggled to get credit and didn't know how much debt I was actually in or where to start trying to pay it back. Then thinking about the long term, Will at MLS Solvency LTD called me and talked me through everything, found all my debt and then talked me through everything to sort this out.
Now I have 1 affordable payment every month with no hassle from people chasing me and no added interest to pay. Will is definitely a huge asset to a great company and if you're worried about debt then please at least just give them a call. If I could rate them higher than 5 star I would , same for Will. Great company, great staff , very professional and will be recommending them to all my friends and family ⭐️⭐️⭐️⭐️⭐️

October 9, 2023
Unprompted review
Rated 5 out of 5 stars

I coouldn’t ask for more

I coouldn’t ask for more. Robert has been professional, informative and thorough from the very first moment. Now I have information about every option available to me so i could choosebest one for me. Thank you so much

October 4, 2023
Unprompted review
Rated 5 out of 5 stars

Sada

Hi everyone . I have to say that Robert McDonald helped me so much to get my life back together. He is very patient and very supportive person . I will greatly appreciate for hes help . God bless you x

September 29, 2023
Unprompted review

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