Clarity Insolvency Reviews 

1,926
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 105 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff for being extremely compassionate, patient, and thorough when carefully explaining all available financial options to individuals. People deeply appreciate the fast, efficient service and non-judgmental support that effectively puts their stressed minds at ease during difficult personal situations. Consumers note that friendly advisors listen carefully, take ample time, and make sure every single detail is completely clear without any confusing jargon. Some reviewers were not happy with communication issues after changing their minds, mentioning that staff could be unresponsive or pushy.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, noting that advisors are consistently helpful, knowledgeable,... See more

Customer service

Customers consistently note positive experiences with customer_service, highlighting agents who are... See more

Service

Consumers find service to be exceptionally positive, praising the fast, efficient, and trustworthy support... See more

User experience

Clients share positive opinions on user_experience, highlighting great support and straightforward... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am incredibly thankful to Robert, an exceptionally kind and compassionate gentleman who has been a guiding force in my life. With his support, I have overcome so many challenges, and my stress has s... See more

Rated 5 out of 5 stars

Tina was absolutely amazing from start to finish. She explained all types of solutions and really listened and understood my situation properly which is why I chose to go with Clarity. I spoke with a... See more

Rated 5 out of 5 stars

Today I was called first thing after I submitted a request last night to look at my options, I was contacted by Paul who took all his time to thoroughly go through all the options open to me , he ans... See more


Company details

  1. Debt Relief Service
  2. Insolvency Service

Written by the company

Clarity Insolvency is a UK debt help company that prides itself on helping people regain control of their finances. We offer free, clear, debt advice to help you find the best solution for your circumstances.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 20% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(1,926)

113 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Junaid was amazing from the very 1 st…

Junaid was amazing from the very 1 st moment that I spoke to him , he made it all so easy to understand , he put my mind to rest from the off and assured me that there was help available , he took me through the whole application process all the while his experience and professional knowledge was very apparent , he was also very understanding off our situation
For this I am very gratefull for all his expertise

July 3, 2026
Unprompted review
Rated 5 out of 5 stars

A day to remember 🙏

Today I was called first thing after I submitted a request last night to look at my options, I was contacted by Paul who took all his time to thoroughly go through all the options open to me , he answered my questions fully and was sympathetic to the situation I was in after going through everything from 9am until 6.40 pm he had continually worked to make me feel knowledgeable and comfortable with my decision, if you are struggling I recommend 100% you speak to him to help you with your options
Many thanks I’m so grateful

July 3, 2026
Unprompted review
Rated 5 out of 5 stars

Good eggs

They were patient and kind all the way through the process, they made sure I understood my options before I signed up for anything. Overall good eggs!

June 30, 2026
Unprompted review
Rated 5 out of 5 stars

Hi I thought Tina my Debt Advisor was…

Hi I thought Tina my Debt Advisor was brillant. She was very understanding and made me feel at ease talking to her , I was dreading making the phone call but was put at ease very quickly . Highly recommend Tina a very polite , friendly advisor . Kim Miles

July 1, 2026
Unprompted review
Rated 5 out of 5 stars

Honestly if you need help then reach out to this company

Needed some advice on what I'm going through atm as after bereavement and memtal health issues ive been diagnosed with I'd buried my head thought i couldnt carry on my advisor talked me through everything over two days and helped me reach a decision that was good for me he walked through every single step absolutely amazing man and brilliant company. All I can say is thankyou from bottom of my heart for your empathy and support.

June 23, 2026
Unprompted review
Rated 5 out of 5 stars

I am incredibly thankful to Robert

I am incredibly thankful to Robert, an exceptionally kind and compassionate gentleman who has been a guiding force in my life. With his support, I have overcome so many challenges, and my stress has significantly diminished. I now sleep peacefully, thanks to his influence over the past few years. I extend my gratitude once more to Robert and the entire team, whose assistance whenever I reach out has been invaluable. My deepest respect to all involved. Robert, I wish you all the best in life.

January 26, 2026
Unprompted review
Rated 5 out of 5 stars

So amazing grateful to Robert

So amazing grateful to Robert a very kind understanding well best gentleman that guiding me helped me so much for everything that no more stress anyone and Robert is the guy i can said change my life in past few years i have to much stress now i can sleep well .Thank you again Robert and all management customers when I call so much helpful big Respect to all 🙏🏾
Robert wishing you best of everything of your life

April 10, 2024
Unprompted review
Rated 5 out of 5 stars

First Class service

Very helpful, professional and courteous. Knowledge was spot on, put me at ease and wanted to help. Can't speak highly enough of Robert and the service received. Highly recommended and you're in safe hands when you work with him. Thank you!

February 19, 2024
Unprompted review
Rated 5 out of 5 stars

Well I am so grateful to Robert a very…

Well I am so grateful to Robert a very kind understanding well mannered gentleman that guiding me through the tough conversation .Also to help me get my finances in order,if anyone needs support and guidance .Robert is the guy to go to .Thank you Robert also management should definitely praise him .

January 16, 2024
Unprompted review
Rated 5 out of 5 stars

Robert is very helpful

Robert was very understanding and treated me like a human. It's never easy to face your debts. But he made the whole process smooth and I'm looking forward to paying of mine and becoming debt free in the future

January 11, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Robert and Rav were really
helpful and understanding.

Details all well explained…. great start

January 15, 2024
Unprompted review

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