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Clark & Rose (Removals) Limited Reviews 1,095

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 174 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and positive attitude, making interactions pleasant and efficient. The service, including delivery, is frequently highlighted as exceptional, with many people appreciating the care taken with their belongings and the smooth process of their moves. Reviewers are particularly impressed with the clear communication, timely arrivals, and the overall ease of their experience. However, some customers noted issues with packing organization, leading to incorrectly labeled boxes and occasional breakages. A few people also felt financial pressure from head office staff during their move. There were also isolated incidents of items being lost, misplaced, or mishandled, causing frustration for some.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the staff for being helpful,... See more

Service

Customers had positive experiences with service, describing it as excellent from start to finish. Reviewers... See more

Delivery service

Reviewers highlight positive aspects of delivery service, praising the efficiency and professionalism of the... See more

Product

Customers consistently note positive experiences with product handling and delivery. Many reviewers praise... See more

Customer service

People report positive experiences with customer service. Customers found the communication extremely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

2 weeks ago we used Clark & Rose to move us. Brandon, his team, Joe, Tyler and Oliver were just brilliant (Thanks chaps!) They worked incredibly hard from start to finish over 3 days and treated our... See more

Rated 5 out of 5 stars

Fantastic team from start to finish. Cheerful, efficient, polite, nothing was too much trouble. We had a very long wait to access our new property which meant the guys had to offload essentials and t... See more

Rated 5 out of 5 stars

Clark and Rose were chosen to help us move from Hamilton, Canada to London, UK. They booked the Canadian side of packing with Armstrong moving. Lynn was our main point of contact and she was excellent... See more

Rated 5 out of 5 stars

Absolutely fantastic service from start to finish. Clear quotation, knowledgeable, super professional and highly accommodating. We were moving out of a large house over 2 days and I was quite honestl... See more


Company details

  1. Moving and Storage Service

About Clark & Rose (Removals) Limited

Written by the company

Get a quote online budget Contact us
Who are Clark & Rose?

Clark & Rose is a leading removal and storage company within the UK, carrying out local, national, European and international moving. Alongside that, we provide safe, secure storage facilities either for short-term storage between home or longer-term storage, for example while posted abroad. We have a network of branches from Aberdeen in the North to London in the South, all linked by a state-of-the-art IT system to maximise efficiency and communication.

Why trust Clark & Rose to handle your move?

Established in 1906, we have a wealth of experience and expertise built up over that time. We believe that our experience and unrivalled planning are the keys to providing a successful and stress free move.

When it comes to organising a successful, trouble-free removal, we consider our staff and their combined experience to be one of our greatest assets. Whether you are moving around the corner, or across the ocean, we ensure the whole operation runs smoothly and with minimum stress.

We are also long-standing members of the British Association of Removers (BAR) and their prestigious overseas group for international moving. We abide by their Code of Practice approved by the Trading Standards Institute, meaning you receive the best service and level of reassurance.


Contact info

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4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

5 Star Experience from Clark and Rose

Clark and Roe have been phenomenal from start to finish, they were the preferred movers suggested by my Freight Forwarder in Australia and im very glad they were who had been recommended. The team kept me up to date with my container's whereabouts (Australia to Peterborough UK) The containers arrived without issue and everything inside was personally delivered and carried up to my third story apartment without a scratch. I still can't believe everything arrived in one piece and the two delivery drivers were lovely and very respectful lads too. Thank you Lynn and everyone at C&R!

December 9, 2025
Rated 5 out of 5 stars

Friendly and professional movers

Friendly and professional movers. The office was extremely responsive with any request or inquiries and the movers themselves were helpful, friendly, and handled our belongings with care. Highly recommend!

December 9, 2025
Rated 4 out of 5 stars

Well organised and professional.

Well organised and professional.

Packing and move out/in went very well and to the time planned. Move team were well organised and considerate.

A LOT of paper is used in the packing which makes for many boxes. It also makes the unpacking and storage of the packing materials until they can be picked up a bit of a headache.

The time between requesting the packaging removal and it happening could have been quicker, given our proximity to the company base.

December 3, 2025
Rated 5 out of 5 stars

Our move went like clockwork

Our move went like clockwork! There was one piece of "awkward" furniture but the guys dealt with it expertly! Both men were polite, very friendly and helpful nothing was a problem. All in all we wete absolutely delighted and can't recommend your company enough. Thank you from the bottom of our hearts. Its not easy making a big move in your 70s but Clark& Rose made it as easy and comfortable as possible for us.

December 5, 2025
Rated 5 out of 5 stars

Best home moving experience we have…

Best home moving experience we have had.
Efficient, friendly and helpful from the surveyor through to office staff and the guys who did the hard graft of actually moving us.They worked well as a team and dealt with challenging weather and an unusual load with a smile on their face. Furniture treated with great respect and totally unmarked Thankyou

November 20, 2025
Rated 5 out of 5 stars

Shipping a UHaul box from Los Angeles…

Shipping a UHaul box from Los Angeles to London. The Clark and Rose (Lynn in particular) were excellent - clear and communicative whilst my goods were in transit. Delivery took place in the time proposed, and everything was handled very smoothly. Would happily recommend.

November 21, 2025
Unprompted review
Rated 5 out of 5 stars

I was helping a friend move yesterday

I was helping a friend move yesterday in Highgate. Luke and Will from the firm could not have been more polite, careful and thoughtful. When they arrived on time, we were behind wrapping up pictures etc and they took them and wrapped them very carefully. No damage to goods or house in moving several heavy bits of furniture.

November 21, 2025
Unprompted review
Rated 5 out of 5 stars

Great company

Great company. Very friendly and professional. The crew were great and off loaded everything and stacked it tidyly in our garage.
I recommend Clark and Rose very highly.
Thank you for your service helping our move.

November 11, 2025
Rated 5 out of 5 stars

Made a big move very easy

The ease of getting everything packed and delivered was perfect. I couldn't find a single fault in the entire process. All emails were responded to very promptly and everything was delivered in good condition. The guys who delivered to France were able to help us unpack and also take alot of boxes away which made our moving journey so much easier. Even before going the guys packing our stuff were very efficient and very friendly.

November 4, 2025
Rated 5 out of 5 stars

Friendly and efficient removal company

Easy to understand quotation service. Pre moving date queries answered quickly. Friendly and efficient removal team. Nothing was too much trouble. Our moving experience was certainly made easier by using Clarke & Rose. Would highly recommend.

October 29, 2025
Rated 5 out of 5 stars

Thank you to the folk at Clark and Rose

From our first contact through to the actual moving date, the staff at Clark & Rose were polite, friendly and most importantly, helpful and confident, that all would go well in the end. despite what seems to be usual complications by others in our house move, the staff at Clark and Rose left us feeling very happy that we chose them to help our move. Yes of course we paid a (competitive) fee for their services but we are very happy to say a big thankyou to all the staff involved.

October 9, 2025

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