Clarkes of Cavan Reviews 269

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 117 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the company for its excellent service, highlighting the efficiency and ease of their interactions. Many people also appreciate the prompt and quick delivery of their orders, often noting that products arrived sooner than expected. Additionally, consumers find the pricing to be fair and competitive, offering good value for money. However, some customers were dissatisfied with issues related to product quality, such as receiving items with missing parts, being sent used or incorrect products, or finding items with defects. A few other people also felt that the order fulfillment process could be problematic, experiencing delays, lack of communication regarding their orders, or difficulties in resolving issues like refunds or incorrect deliveries.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising its speed and efficiency. Many... See more

Product

Customers consistently note ambiguous experiences with product. While many reviewers praise the great product... See more

Order

Customers had ambiguous experiences with order. While many reviewers reported prompt order arrivals, quick... See more

Service

People report positive experiences with service. Many customers praise the great, efficient, and top-class... See more

Price

Users describe positive interactions with price. Customers consistently praise the competitive and reasonable... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Nice website, Quick delivery, toys are a bit pricy but worth it. The only one think when we opened the box and started to put tractor togerher we noticed there was one small part missing, front light... See more

Rated 5 out of 5 stars

Prompt efficient answering of phone. Clearly answering all my questions. My purchase arrived in three working days. Thank you. I will deal with Clarkes of Cavan again.

Rated 5 out of 5 stars

Excellent Customer Service! Good communication and detail on products and orders. Found a product that I had been looking for for ages. Delivered to Wales with care. Thank you!

Rated 5 out of 5 stars

Bought a legacy 4 ton log splitter from these guys. Ordered the Saturday before the February bank holiday. They called me on the Tuesday after to say they had 1 fully assembled, and would i be happy... See more


Company details

  1. Hardware Store

Written by the company

Clarkes of Cavan opened its doors in 1987, since then we have expanded our premises and products to ensure you the customer get the best quality and value for money with expert advice. Now under the name Clarkes of Cavan Superstore, we have a vast and varied range of products, from Tools, Gardening Equipment, Toys and Leisure, to Quads, Lawnmowers and Compact Tractors, by top quality brands such as Draper, Expert Hardware, Husqvarna, Honda, Kubota and many more. Your happiness is our success… We provide parts, back up and service for all the mechanical equipment we sell whether it’s bought online or in-store. All our staff go that extra mile to ensure our customers are confident about there product choice when shopping with us. We provide expert value and product knowledge to our customers that is second to none. We know things don’t run perfectly all the time and therefore in the case of a break down our expert customer service comes into play. We have 2 service vans and highly trained mechanics on call ready to be of service backed up with our excellent parts supply from our store's department. This link between the knowledge of how to fix it combined with the availability of parts and tools required to get the job done creates a fast turnaround to get the customer back up and running with as little downtime as possible. Clarkes of Cavan has 30 years of experience in the Machinery Sector and are recognized as one of the foremost companies in the industry. Our reputation is built on excellence in customer care. Your one-stop-shop for Gardening… Why Clarkes for your garden? Because we have it all, Hygeia products for control of weeds, tools and accessories for all jobs, big or small. We sell sheds which can be used to store your lawnmowers, strimmers, leaf blowers, hedge trimmers and chainsaws as well as bird feeders and bird feed, – which all can be bought under one roof in-store or online.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

269 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Easy to find product I was looking for.

Easy to find what I was looking for on the website. Delivery was very prompt,ordered on a Fri & delivered the following Tues. I was nervous about delivery,as the order was liquid,it was well packed & no spillage or damage to containers.

March 28, 2025
Rated 5 out of 5 stars

Fast delivery!

Great purchase, delivered next day, exactly what we wanted and perfect bike for my child. Will order again from Clarkes

March 26, 2025
Rated 1 out of 5 stars

Terrible customer service.

I ordered two generators from Clarke’s of Cavan at the end of January.
They were out of stock but I was told that more were due back in at the end of February.
With generators in high demand after the bad storms, I drove 40 miles up to Cavan to clarkes shop to leave a deposit.
I waited patiently but I heard nothing at the end of February so I contacted them on their Facebook page.
They replied to me and said that the generators would not be in until the end of April.
I contacted the man I was dealing with, and he said he could get me two different generators but the same power at the end of the week!!
So I waited until the end of the week! Same story again, I was told it would be the following week. I got upset and asked for my money back? I was told that they would talk to accounts and try get my money back to me.
I waited another few days and got no reply so I had to contact a manager.
Only then after I contacted management, the man I was dealing with rang me back and said he would return my deposit.
Wait for it,,,, I gave him my card details for the refund and instead of refunding me, he actually took more money from my account by mistake. Laughing stock! It took 3 working days for me to get my money returned to me.
This shop messed me around from start to finish. All they seem to care about is sales!
Customer service is terrible.
The management did apologise but never offered any incentive to deal with them again.
I wish I had looked at the bad reviews before I dealt with them.
I am not surprised with the terrible service.
I do not recommend Clarkes of Cavan to anyone.

March 10, 2025
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