Clarkes of Cavan Reviews 269

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 117 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the company for its excellent service, highlighting the efficiency and ease of their interactions. Many people also appreciate the prompt and quick delivery of their orders, often noting that products arrived sooner than expected. Additionally, consumers find the pricing to be fair and competitive, offering good value for money. However, some customers were dissatisfied with issues related to product quality, such as receiving items with missing parts, being sent used or incorrect products, or finding items with defects. A few other people also felt that the order fulfillment process could be problematic, experiencing delays, lack of communication regarding their orders, or difficulties in resolving issues like refunds or incorrect deliveries.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising its speed and efficiency. Many... See more

Product

Customers consistently note ambiguous experiences with product. While many reviewers praise the great product... See more

Order

Customers had ambiguous experiences with order. While many reviewers reported prompt order arrivals, quick... See more

Service

People report positive experiences with service. Many customers praise the great, efficient, and top-class... See more

Price

Users describe positive interactions with price. Customers consistently praise the competitive and reasonable... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Nice website, Quick delivery, toys are a bit pricy but worth it. The only one think when we opened the box and started to put tractor togerher we noticed there was one small part missing, front light... See more

Rated 5 out of 5 stars

Prompt efficient answering of phone. Clearly answering all my questions. My purchase arrived in three working days. Thank you. I will deal with Clarkes of Cavan again.

Rated 5 out of 5 stars

Excellent Customer Service! Good communication and detail on products and orders. Found a product that I had been looking for for ages. Delivered to Wales with care. Thank you!

Rated 5 out of 5 stars

Bought a legacy 4 ton log splitter from these guys. Ordered the Saturday before the February bank holiday. They called me on the Tuesday after to say they had 1 fully assembled, and would i be happy... See more


Company details

  1. Hardware Store

Written by the company

Clarkes of Cavan opened its doors in 1987, since then we have expanded our premises and products to ensure you the customer get the best quality and value for money with expert advice. Now under the name Clarkes of Cavan Superstore, we have a vast and varied range of products, from Tools, Gardening Equipment, Toys and Leisure, to Quads, Lawnmowers and Compact Tractors, by top quality brands such as Draper, Expert Hardware, Husqvarna, Honda, Kubota and many more. Your happiness is our success… We provide parts, back up and service for all the mechanical equipment we sell whether it’s bought online or in-store. All our staff go that extra mile to ensure our customers are confident about there product choice when shopping with us. We provide expert value and product knowledge to our customers that is second to none. We know things don’t run perfectly all the time and therefore in the case of a break down our expert customer service comes into play. We have 2 service vans and highly trained mechanics on call ready to be of service backed up with our excellent parts supply from our store's department. This link between the knowledge of how to fix it combined with the availability of parts and tools required to get the job done creates a fast turnaround to get the customer back up and running with as little downtime as possible. Clarkes of Cavan has 30 years of experience in the Machinery Sector and are recognized as one of the foremost companies in the industry. Our reputation is built on excellence in customer care. Your one-stop-shop for Gardening… Why Clarkes for your garden? Because we have it all, Hygeia products for control of weeds, tools and accessories for all jobs, big or small. We sell sheds which can be used to store your lawnmowers, strimmers, leaf blowers, hedge trimmers and chainsaws as well as bird feeders and bird feed, – which all can be bought under one roof in-store or online.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

269 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service

Clarke's were very easy to order from and customer service was excellent. They often don't hold the parts in store but order them once they receive a purchase. The unit I ordered is no longer in production but Clarke's sourced a suitable alternative before then calling me to make me aware of the issue and of the ready made solution, all within 48 hours of my original order being placed online.

February 22, 2025
Rated 1 out of 5 stars

Order somewhere else

They say 1 to 2 days for delivery and item was in stock, after many phone calls to them I received my one item that I had ordered for my sons birthday 3 weeks later avoid this place at all cost

January 26, 2025
Rated 4 out of 5 stars

Good Service

Easy to use Internet Service, progress on order notice very good; postage very slow. recommend that customer can choose from Net the type of postage e.g general An Post, Next day delivery, Courier.

January 27, 2025
Rated 5 out of 5 stars

Prompt Service

Prompt delivery. Very helpful and pleasant over the phone in explaining about the product. Will certainly purchase from again. Highly recommend. Many thanks

January 26, 2025
Rated 5 out of 5 stars

I bought a EU22i Honda generator from…

I bought a EU22i Honda generator from Clarke’s of Cavan, i live in longford, i ordered it on the online website Thursday at 11.30 am and it arrived the next morning by post, brilliant customer service, very helpful staff, and all round, excellent. well done 💯

January 30, 2025
Rated 3 out of 5 stars

We ordered and paid for a girls bike…

We ordered and paid for a girls bike for Christmas online. We received a call the next day to say it wasn't in stock and given an alternative. We didn't really have much options but to pick a different bike to the one we wanted. There was also supposed to be a free helmet with the bike that we had also picked out. We where told that was also not available and they would send an alternative. The bike was a 20inch bike to suit a 8 year old. When the bike/ helmet arrived the helmet they sent was for a toddler absolutely no use to us. Otherwise the products where well wrapped and deliverd on time.

November 29, 2024
Unprompted review
Rated 5 out of 5 stars

Friendly helpful staff and great online delivery

Rang up last week about a toy we got from Santa it was wrong fit for the tractor there was no problem changing it and returning it I printed off thr label at home brought it to local post office and was shocked to learn no fee to pay for return of box so I will defo be buying again and again from Clarkes very helpful staff

January 3, 2025
Rated 1 out of 5 stars

online order issue

Bought an item online to be told 2 weeks later that it hasn’t been dispatched yet because it is out of stock and wasn’t coming back into stock for 6 months+. Not the first time I’ve had an issue with this company

December 26, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look