Clarkes of Cavan Reviews 270

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 117 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the company for its excellent service, highlighting the efficiency and ease of their interactions. Many people also appreciate the prompt and quick delivery of their orders, often noting that products arrived sooner than expected. Additionally, consumers find the pricing to be fair and competitive, offering good value for money. However, some customers were dissatisfied with issues related to product quality, such as receiving items with missing parts, being sent used or incorrect products, or finding items with defects. A few other people also felt that the order fulfillment process could be problematic, experiencing delays, lack of communication regarding their orders, or difficulties in resolving issues like refunds or incorrect deliveries.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising its speed and efficiency. Many... See more

Product

Customers consistently note ambiguous experiences with product. While many reviewers praise the great product... See more

Order

Customers had ambiguous experiences with order. While many reviewers reported prompt order arrivals, quick... See more

Service

People report positive experiences with service. Many customers praise the great, efficient, and top-class... See more

Price

Users describe positive interactions with price. Customers consistently praise the competitive and reasonable... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Nice website, Quick delivery, toys are a bit pricy but worth it. The only one think when we opened the box and started to put tractor togerher we noticed there was one small part missing, front light... See more

Rated 5 out of 5 stars

Prompt efficient answering of phone. Clearly answering all my questions. My purchase arrived in three working days. Thank you. I will deal with Clarkes of Cavan again.

Rated 5 out of 5 stars

Excellent Customer Service! Good communication and detail on products and orders. Found a product that I had been looking for for ages. Delivered to Wales with care. Thank you!

Rated 5 out of 5 stars

Bought a legacy 4 ton log splitter from these guys. Ordered the Saturday before the February bank holiday. They called me on the Tuesday after to say they had 1 fully assembled, and would i be happy... See more


Company details

  1. Hardware Store

Written by the company

Clarkes of Cavan opened its doors in 1987, since then we have expanded our premises and products to ensure you the customer get the best quality and value for money with expert advice. Now under the name Clarkes of Cavan Superstore, we have a vast and varied range of products, from Tools, Gardening Equipment, Toys and Leisure, to Quads, Lawnmowers and Compact Tractors, by top quality brands such as Draper, Expert Hardware, Husqvarna, Honda, Kubota and many more. Your happiness is our success… We provide parts, back up and service for all the mechanical equipment we sell whether it’s bought online or in-store. All our staff go that extra mile to ensure our customers are confident about there product choice when shopping with us. We provide expert value and product knowledge to our customers that is second to none. We know things don’t run perfectly all the time and therefore in the case of a break down our expert customer service comes into play. We have 2 service vans and highly trained mechanics on call ready to be of service backed up with our excellent parts supply from our store's department. This link between the knowledge of how to fix it combined with the availability of parts and tools required to get the job done creates a fast turnaround to get the customer back up and running with as little downtime as possible. Clarkes of Cavan has 30 years of experience in the Machinery Sector and are recognized as one of the foremost companies in the industry. Our reputation is built on excellence in customer care. Your one-stop-shop for Gardening… Why Clarkes for your garden? Because we have it all, Hygeia products for control of weeds, tools and accessories for all jobs, big or small. We sell sheds which can be used to store your lawnmowers, strimmers, leaf blowers, hedge trimmers and chainsaws as well as bird feeders and bird feed, – which all can be bought under one roof in-store or online.


Contact info

4.2

Great

TrustScore 4 out of 5

270 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

online order issue

Bought an item online to be told 2 weeks later that it hasn’t been dispatched yet because it is out of stock and wasn’t coming back into stock for 6 months+. Not the first time I’ve had an issue with this company

December 26, 2024
Rated 2 out of 5 stars

Post and packaging

You stuck the postage sticker directly on the box and polut it in the post box damaged and torn. Not a good look under the tree christmas morning. Rand explained said you would look into it and see how you could help heard nothing more. A shop as big as you have surely you can package products.

November 25, 2024
Rated 5 out of 5 stars

Delighted with the whole experience

Delighted with the whole experience. Honestly couldn't do enough for me. I asked them to do me a little favour with packaging some top secret christmas presents from the big man himself and I have to say Santa was impressed with the lengths they went to to conceal his items. No one would look for toys in two huge mens working boot boxes and any free chocolate in this house is always welcomed and appreciated too. Eternally grateful to you all, my kids were both home sick and you made life easier for me so much easier. Thank you all so much. I ordered from you all during covid times too and a great service then as well. Thanks again for everything.

November 25, 2024
Rated 5 out of 5 stars

Easy website to use

Easy website to use. Email straight away about product, and when it would be delivered. Very fast delivery. Overall very happy with Service.

November 25, 2024
Rated 5 out of 5 stars

Company so helpful

Company so helpful. Easy to access stuff online. Staff very friendly and helpful when ya ring or send emails. Also the Christmas savers club is a great idea and takes pressure of .

October 28, 2024
Rated 1 out of 5 stars

Completely poor experience

Completely poor experience. Ordered a €200 product online. Only received an order confirmation. Shipping was promised in 2 days. No shipping notification after 4 days. No response to their “contact us” channel, no response to email channel. When I called, “online team” was in a meeting. No call back. Non existent customer service. Stay away.

November 1, 2024
Unprompted review

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