Clarks - Bedford Reviews 352

TrustScore 5 out of 5

4.9

Unit H1 Interchange Retail Park, MK42 7AZ Bedford, Bedfordshire, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Sienna in the Bedford branch was AMAZING! She was incredibly professional and also very personable. She listened and understood what my 9 year old daughter wanted and found great choices that were a g... See more

Rated 5 out of 5 stars

I visited the Bedford Store yesterday to get my daughter’s feet measured and to buy some shoes for summer. We were served by Julie, who could not have been more helpful! Absolutely fantastic service... See more

Rated 2 out of 5 stars

How are customers supposed to know when online orders arrive in store if no notification to come and collect is sent? I had no idea idea my shoes were ready to collect. I just turned up in the end and... See more

Company replied

Rated 5 out of 5 stars

We was helped by Sienna at the Bedford store. Amazing service, was seen to straight away to get my daughters feet measured and went above and beyond to find the shoes that my daughter liked in a size... See more


Company details

  1. Shoe Store
  2. Boot Store
  3. Shoe Factory

Written by the company

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Contact info

  • Unit H1 Interchange Retail Park, MK42 7AZ, Bedford, Bedfordshire, United Kingdom

  • 01234326398

4.9

Excellent

TrustScore 5 out of 5

352 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 97% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First shoes

I went in to buy my daughter her first shoes for nursery with my mum, we were served by ahlam, she was so attentive and patient, and gave every bit of advice needed, it was so nice to experiance some good old fashioned customer service in person

October 31, 2025
Unprompted review
Rated 5 out of 5 stars

We went to the shop and had to buy…

We went to the shop and had to buy several pairs at Bedford Store . The staff ara amazing going back and forth to the backoffice to check for the right size. The service was first class am coming back there hope to find you both again in December

November 1, 2025
Unprompted review
Rated 5 out of 5 stars

Shoes

Excellent service
Sienna was very good with our grandson and made him feel comfortable in the shop
Highly recommended

October 25, 2025
Unprompted review
Rated 5 out of 5 stars

Great service and efficient staff.

Naya was efficient and helpful whilst shopping for school shoes.
Back to school shopping is stressful and Naya made it really easy.
The store was great esp at this busy time.

August 31, 2025
Unprompted review
Rated 5 out of 5 stars

Friendly & Polite

Staff member Julie was helpful, friendly and polite. Checked stock of various shoes . Always willing to help find the shoes that im looking for , or offers alternatives without any problems. Definitely be back

October 16, 2025
Unprompted review
Rated 5 out of 5 stars

Great service - Bedford store

Visited the Bedford store today, was served by Anlam. She was very helpful with measuring my daughter's feet and helping choose styles. Appreciated the calmness and patience as taking an indecisive 6 year old isn't always the easiest thing. Thank you!

October 4, 2025
Unprompted review
Rated 5 out of 5 stars

I was able to go in-store and purchase…

I was able to go in-store and purchase the shoes I wanted and get served quickly and receive great service, was served by Imani who was really professional. Staff in the store were very welcoming.

September 27, 2025
Unprompted review
Rated 5 out of 5 stars

Clark shoes shop have a variety of…

Clark shoes shop have a variety of shoes which havea very good quality and they are very confortable. I went to buy my shoes in Bedford and the customer assistant "Olivia" was very helpful and patient to find the right shoes for me. I must thank you Olivia for her help as I love my new shoes which I wear everyday for work!!

September 10, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

I took my 1 year old daughter for her first pair of shoes at the Bedford store. We were helped by Rose, who was friendly, knowledgeable, and helpful. My daughter had a great experience having her feet measured for the first time. There was also a good range of shoes to choose from. I would recommend going to this store.

September 18, 2025
Unprompted review
Rated 5 out of 5 stars

Visited the Bedord store - Arjan

Visited the Bedord store, Arjan was helping my son with his shoes. Recommended the correct size and showed him the exact type of style my son was wanting. Very professional, thank you.

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

Jay was so helpful

Jay was so helpful. My grand daughter has long narrow feet which made it a challenge to find the right fit in a style she would approve of ! He found plenty of choices for her in various sizes and was so patient and gracious to her. What a great asset to your team .

September 13, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look