Clarks - Bedford Reviews 352

TrustScore 5 out of 5

4.9

Unit H1 Interchange Retail Park, MK42 7AZ Bedford, Bedfordshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Sienna in the Bedford branch was AMAZING! She was incredibly professional and also very personable. She listened and understood what my 9 year old daughter wanted and found great choices that were a g... See more

Rated 5 out of 5 stars

I visited the Bedford Store yesterday to get my daughter’s feet measured and to buy some shoes for summer. We were served by Julie, who could not have been more helpful! Absolutely fantastic service... See more

Rated 2 out of 5 stars

How are customers supposed to know when online orders arrive in store if no notification to come and collect is sent? I had no idea idea my shoes were ready to collect. I just turned up in the end and... See more

Company replied

Rated 5 out of 5 stars

We was helped by Sienna at the Bedford store. Amazing service, was seen to straight away to get my daughters feet measured and went above and beyond to find the shoes that my daughter liked in a size... See more


Company details

  1. Shoe Store
  2. Boot Store
  3. Shoe Factory

Written by the company

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Contact info

  • Unit H1 Interchange Retail Park, MK42 7AZ, Bedford, Bedfordshire, United Kingdom

  • 01234326398

4.9

Excellent

TrustScore 5 out of 5

352 reviews

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Replied to 97% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

great service

Sunil served us quickly and with a smile. He spent lots of time with my two young daughters (5 and 3) making sure their shoes fit and putting them at ease. They loved him! We will be back when their baby brother starts walking a bit more to fit his first shoes ❤️

May 10, 2026
Unprompted review
Rated 5 out of 5 stars

Sienna in the Bedford branch was…

Sienna in the Bedford branch was AMAZING! She was incredibly professional and also very personable. She listened and understood what my 9 year old daughter wanted and found great choices that were a great balance for her age and style. She is brilliant at her job. Thank you Sienna. X

May 9, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding experience and customer service!

I visited the Bedford Store yesterday to get my daughter’s feet measured and to buy some shoes for summer. We were served by Julie, who could not have been more helpful! Absolutely fantastic service and patience while my 2 year old had a minor meltdown over what shoes she wanted. We have bought nearly all her shoes from this store and will continue to do so for many years to come I expect!
Thank you so much again for your patience and understanding!

April 28, 2026
Unprompted review
Rated 5 out of 5 stars

Great service at the Bedford store

We was helped by Sienna at the Bedford store. Amazing service, was seen to straight away to get my daughters feet measured and went above and beyond to find the shoes that my daughter liked in a size that fit her feet. We walked in just to get her feet measured and walked out with 2 pairs of shoes and a protective spray to stop them getting dirty.

April 11, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Always pleased with the service and choice here. Owen was very helpful with getting suitable school shoes for my children, who are hard to buy for as they have wide feet.

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

Owen was very helpful today with…

Owen was very helpful today with finding my daughter’s shoes. I explained my concerns as one foot is larger than the other and he was able to recommend a comfortable suitable shoe. The last time I purchased was a complete wrong style for my daughter so very happy with the advice and help. Thank you Owen

April 21, 2026
Unprompted review
Rated 5 out of 5 stars

Sunit was very helpful today

Sunit was very helpful today, helping me pick out two pairs of shoes for my 18 month old daughter. He made her feel very comfortable, and she left the store with a big smile on her face. Sunit even caught us before leaving the store to return a teddy bear we had left on the seat. I also picked up how kind he was to his staff, and the staff appeared to respond to this. Will definitely return again because of the excellent service.

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

The assistant that served me was Imani. I was unsure about the width need and she asked if I would like my feet measured to ensure we knew the correct width. Having described the shoes I like she found a pair the fitted and I liked. The assistant was polite, helpful and had an extremely pleasant manner. The whole experience was great for someone who doesn’t like shopping.

December 13, 2025
Unprompted review
Rated 5 out of 5 stars

Went to Bedford Clarks store

Went to Bedford Clarks store. Had seen some boots online but not in my size. Sunit without hesitation helped me find them on the Clarks website - he arranged to get them ordered to my local store. He was so helpful and it's not the 1st time he has helped find stock elsewhere.

April 6, 2026
Unprompted review
Rated 5 out of 5 stars

The sales assistant

The sales assistant, Sunit, at the Bedford store was so very helpful. He is a treasure. Clarks - you need to hang onto him!

April 10, 2026
Unprompted review
Rated 4 out of 5 stars

Helpful Assistant

Today I purchased a pair of lightweight Solevana trainers from the Clark’s store in Bedford Interchange, very happy with my purchase. The whole process was made particularly pleasant when on entering the store I was greeted by Sienna, she was then very attentive and helped me with getting the trainers on ( I have arthritis) and this was very much appreciated an asset to Clarks.

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

The team were amazing

The team were amazing and could not do more for us. Julie was great with my daughter who really struggles to stay still and took the time to find what she was comfortable wearing. Cannot rate them highly enough.

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

Thank you

Sunil was super-helpful, knowledgable and patient when fitting my son’s school shoes today. Thank you.

March 21, 2026
Unprompted review

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