Clarks - Bedford Reviews 352

TrustScore 5 out of 5

4.9

Unit H1 Interchange Retail Park, MK42 7AZ Bedford, Bedfordshire, GB


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Rated 5 out of 5 stars

Sienna in the Bedford branch was AMAZING! She was incredibly professional and also very personable. She listened and understood what my 9 year old daughter wanted and found great choices that were a g... See more

Rated 5 out of 5 stars

I visited the Bedford Store yesterday to get my daughter’s feet measured and to buy some shoes for summer. We were served by Julie, who could not have been more helpful! Absolutely fantastic service... See more

Rated 2 out of 5 stars

How are customers supposed to know when online orders arrive in store if no notification to come and collect is sent? I had no idea idea my shoes were ready to collect. I just turned up in the end and... See more

Company replied

Rated 5 out of 5 stars

We was helped by Sienna at the Bedford store. Amazing service, was seen to straight away to get my daughters feet measured and went above and beyond to find the shoes that my daughter liked in a size... See more


Company details

  1. Shoe Store
  2. Boot Store
  3. Shoe Factory

Written by the company

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Contact info

  • Unit H1 Interchange Retail Park, MK42 7AZ, Bedford, Bedfordshire, United Kingdom

  • 01234326398

4.9

Excellent

TrustScore 5 out of 5

352 reviews

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Replied to 97% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

My little one was nervous…

My little one was nervous to have his feet measured, but Sienna was so good with him and let him check out the food measurer first to put him at ease. It definitely helped to make our experience smooth and we left with a lovely new pair of shoes. We’ll be back for his next pair!

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

First shoe shopping experience

Today we visited the Bedford store to get my little one’s feet measured and buy her first shoes.
We were assisted by Sienna who was more than happy to help us out.
She was very knowledgeable and informative about the fitting/shoes/services available in store. But most of all she was so kind and caring with our daughter as she measured and put the shoes on her feet!
We left with the perfect pair and we will definitely be back again.
Thanks Sienna!

March 19, 2026
Unprompted review
Rated 5 out of 5 stars

Visited the Bedford Retail Interchange…

Visited the Bedford Retail Interchange Park and was served by Arjon. I attended with my son who is neurodivergent, and this kind of environment is particularly distressing especially in view of needing to have his feet measured. We received such kind and thoughtful service and whilst it's always a challenge the experience was made easier by the service we received. A new pair of school shoes successfully purchased and a slightly stressed Mother and Son left relieved and happy. Many thanks again!

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

Sunil’s good energy - happy shopping experience

Met Sunil at the store in Interchange West Retail Park in Bedford and he went through many pairs of shoes for me as I have all sorts of issues with my flat feet! Very patient but very knowledgeable and made this task less onerous for me. He has good energy and this made the shopping experience really great! Thanks Sunil, the trainers I settled on have been worn already and are so comfortable!

March 5, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience

This was the best retail experience I've had for some time. Jurgith insisted on first measuring my feet and then brought out three different sized pairs so that I could select the best fit. She was very courteous, friendly and professional and a credit to the store; so much so that I also purchased a small tin of leather conditioner - something I wouldn't normally do!

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

served by…Sunit

In bedford store we have been served by Sunit , that was best service ever
As my son 13 years old, its so difficult to find a school shoes for him.
SUNIT brought 4 different stille, with on the stand.We bought one.
THANK YOU 😊

February 28, 2026
Unprompted review
Rated 5 out of 5 stars

Good Service from Olivia

We visited this branch today and had great service from Olivia. She was very helpful in getting my little girl trying on the shoes and walking around.

February 21, 2026
Unprompted review
Rated 5 out of 5 stars

We went to the Bedford retail park

We went to the Bedford retail park, Clarkson Store for shoes for our 11 month old baby. We were served by Ahlam. She was amazing! Her customer service was sublime, she measured our babys feet, she was polite, attentive, courteous, and respectful and had a great smile. We were very impressed and mentioned it to the manager of the store that her customer service was great. Thank you, Ahlam for your wonderful customer service today, our baby girl loves her new shoes.

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Owen who served us was very professional. Having shopped for children’s shoes for over 40 years (for children then grandchildren) we found him to be extremely knowledgeable and he was full of excellent advice. He also had a friendly manner towards both us and my grandchild, making it a very positive experience.

January 27, 2026
Unprompted review
Rated 5 out of 5 stars

Lovely service today from Sienna who…

Lovely service today from Sienna who quickly helped our little girl figure out why her current shoes were uncomfortable. One width setting adjustment, a pair of new sparkly school shoes and a happy four year old in record time. Thank you so much.

January 24, 2026
Unprompted review

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