Clarks - Bedford Reviews 352

TrustScore 5 out of 5

4.9

Unit H1 Interchange Retail Park, MK42 7AZ Bedford, Bedfordshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Sienna in the Bedford branch was AMAZING! She was incredibly professional and also very personable. She listened and understood what my 9 year old daughter wanted and found great choices that were a g... See more

Rated 5 out of 5 stars

I visited the Bedford Store yesterday to get my daughter’s feet measured and to buy some shoes for summer. We were served by Julie, who could not have been more helpful! Absolutely fantastic service... See more

Rated 2 out of 5 stars

How are customers supposed to know when online orders arrive in store if no notification to come and collect is sent? I had no idea idea my shoes were ready to collect. I just turned up in the end and... See more

Company replied

Rated 5 out of 5 stars

We was helped by Sienna at the Bedford store. Amazing service, was seen to straight away to get my daughters feet measured and went above and beyond to find the shoes that my daughter liked in a size... See more


Company details

  1. Shoe Store
  2. Boot Store
  3. Shoe Factory

Written by the company

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Contact info

  • Unit H1 Interchange Retail Park, MK42 7AZ, Bedford, Bedfordshire, United Kingdom

  • 01234326398

4.9

Excellent

TrustScore 5 out of 5

352 reviews

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Replied to 97% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Amazing experience at Clark’s

Amazing experience at Clark’s! I went to the store with my niece to buy some ballet pumps. Manager Sunit was outstanding—super helpful, friendly, and genuinely cared about making sure everything was perfect. Customer service like this is hard to find. Highly, highly recommend! Thankyou Sunit! Warm regards Rita ⭐⭐⭐⭐⭐️

January 9, 2026
Unprompted review
Rated 5 out of 5 stars

Went in to the Bedford store and was…

Went in to the Bedford store and was helped by Sienna. She was extremely helpful and knowledgeable on what my daughter wanted. A professional and very pleasant visit. Thanks Clarks

December 29, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding

Yesterday we received exceptional customer service by Sunit. My son age 13 is autistic and really struggles with shops, shoes, noise and Christmas but as we were cramming his feet into trainers I knew were too small we had no choice but to go to Clarks boxing day. Sunit showed my son respect and dealt with him so well. It's not often people are able to adapt their service to meet my son's needs but he made the whole thing seem effortless. Thank you for being amazing

December 26, 2025
Unprompted review
Rated 5 out of 5 stars

I was buying a pair of school shoes for…

I was buying a pair of school shoes for my 11 year old daughter. Ahlam was an excellent. Very helpful and great with my daughter Jess. I had a perfect customer experience and wanted to provide her great feeedback.
A lovely polite and happy young lady.
Well done

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

Got served by Sunit today who helped me…

Got served by Sunit today who helped me with an online order that had not been delivered for over 2 weeks! Sortedy issue out within 15mins and I was out the shop with my shoes! Great service and thank you for your help bud!

December 3, 2025
Unprompted review
Rated 5 out of 5 stars

What an angel!

Saturday morning I popped in to get my child some school school, I had previous brought pairs from Clarks before and I explained that the front of them keep coming away, Jurgna said pop back home and get them and we can see what we can do. I come back with the shoes having purchased them just before summer time and she not only measured and gave me options for my daughters wide feet but exchanged them for a new pair and took the faulty pair back. Gave me a little gift card with the remainder of the money on to spend again at Clark’s and my daughter and I left with a very happy little girl and a Great pair of shoes!!!
Thanks so much, my angel! You saved one very stressed mummy! x

November 22, 2025
Unprompted review
Rated 5 out of 5 stars

I bought boots for my son today from…

I bought boots for my son today from the Clarks store in Bedford, and I want to thank Jurgita who served us. She was very nice, helpful, and always smiling — it made the shopping experience so pleasant. Excellent customer service, thank you Jurgita! 😊

November 10, 2025
Unprompted review
Rated 5 out of 5 stars

We came in to buy shoes for our toddler…

We came in to buy shoes for our toddler and Sienna was amazing! She measured his feet, was very attentive and went above and beyond to help us. Even though some sizes were out of stock, she was so patient and made sure we found the perfect pair for our son. Thank you again!

November 6, 2025
Unprompted review

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