Clarks - Bedford Reviews 352

TrustScore 5 out of 5

4.9

Unit H1 Interchange Retail Park, MK42 7AZ Bedford, Bedfordshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Sienna in the Bedford branch was AMAZING! She was incredibly professional and also very personable. She listened and understood what my 9 year old daughter wanted and found great choices that were a g... See more

Rated 5 out of 5 stars

I visited the Bedford Store yesterday to get my daughter’s feet measured and to buy some shoes for summer. We were served by Julie, who could not have been more helpful! Absolutely fantastic service... See more

Rated 2 out of 5 stars

How are customers supposed to know when online orders arrive in store if no notification to come and collect is sent? I had no idea idea my shoes were ready to collect. I just turned up in the end and... See more

Company replied

Rated 5 out of 5 stars

We was helped by Sienna at the Bedford store. Amazing service, was seen to straight away to get my daughters feet measured and went above and beyond to find the shoes that my daughter liked in a size... See more


Company details

  1. Shoe Store
  2. Boot Store
  3. Shoe Factory

Written by the company

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Contact info

  • Unit H1 Interchange Retail Park, MK42 7AZ, Bedford, Bedfordshire, United Kingdom

  • 01234326398

4.9

Excellent

TrustScore 5 out of 5

352 reviews

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Replied to 98% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Ahlam at the Bedford Store was…

Ahlam at the Bedford Store was absolutely amazing at helping us chose our sons first pair of shoes! She was friendly and patient when he wasn’t too pleased about having his feet measured. We placed an online order with ease as well as purchasing in store. We will be back!

June 14, 2025
Unprompted review
Rated 5 out of 5 stars

Lovely and bright with great staff

We visited the the Bedford store to get new school shoes for our kids. The new shop is lovely, bright and clean. Sienna helped us with measuring both kids and ensuring the new shoes were the perfect fit. She was very helpful, polite and good with the kids and made the trip super easy and quick. The kids are both pleased with their new shoes.

June 1, 2025
Unprompted review
Rated 5 out of 5 stars

Sunit at Bedford store is excellent

I visited the Bedford store to get my 5 year old daughter fitted with new school shoes. Sunit fitted her and he was amazing. So friendly. Spoke directly with her rather than me, brought her options and made her feel grown up with her choices of shoe designs. Took a long time to fit them and try them on her. Excellent service.

May 28, 2025
Unprompted review
Rated 5 out of 5 stars

A great experience!

Sienna at the Bedford store was fantastic with my daughter, she was so patient and spent lots of time trying to help us find something for an upcoming wedding that she was comfortable in! We felt very well looked after and really appreciated her advice. Thank you!

May 18, 2025
Unprompted review
Rated 5 out of 5 stars

Visited the Bedford Store to get new…

Visited the Bedford Store to get new shoes for my daughter, Ahlam made the customer journey enjoyable. Measured, asked all right questions. Excellent service by Ahlam, she made our daughter smile. Great job!! 👏🏾

May 11, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Welcomed and seen to quickly.

Zara was great and made my little one feel comfortable when trying on some sandals.

Great customer service, thanks!

May 11, 2025
Unprompted review
Rated 5 out of 5 stars

The xtra mile…

A young woman named Scarlet at the Bedford store was so helpful and patient as l tried on a few pairs of shoes. I ended up buying two pairs! Her attitude was great and a credit to Clark’s.

May 9, 2025
Unprompted review
Rated 5 out of 5 stars

Good advice, great service

I visited the Bedford store and was served by Farhana. She was very helpful, without being pushy, and suggested sizing options I wasn’t aware of.
I really appreciated the level of service and will definitely use this store again.

May 7, 2025
Unprompted review
Rated 5 out of 5 stars

Jurgita Served me today

Jurgita Served me today. She provided very good customer service. Was happy to go and get lots of size 3 sandals to try on and then she told me that there would be an offer if I brought more than one pair. Very happy and thank you for such a lovely warm welcome to the store!

April 29, 2025
Unprompted review
Rated 5 out of 5 stars

Sienna at the Bedford interchange store…

Sienna at the Bedford interchange store was fantastic and made sure we left with the right pair of shoes for our 3 yr old. She took her time and was honest with what she thought about the different school shoes while my daughter was trying them on.

April 26, 2025
Unprompted review
Rated 5 out of 5 stars

Wedding shoes

Sunit is an excellent manager . He has a warm sunny personality and nothing is too much trouble . Sunit also grasped immediately the colour I needed for some wedding shoes . I feel Sunit should be catapulted to manager of your best selling store .

April 19, 2025
Unprompted review

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