Clarks - Bedford Reviews 352

Farhana was so so patient with my grandma. She has excellent customer service and helped get her the right pair of shoes.

Can’t thank you enough, and hope she gets a bonus!

We met Julie at the Bedford Interchange location and she was excellent. Julie measured us up quickly for our daughters first pair of shoes and waited patiently while mum worked out which style she preferred. Our first choice wasn't available in store and Julie offered to help us have them delivered to the store, we are very happy!

Went to Bedford Clarks, and was serve by a very attentive Julie who was responsive and very patient given that my Mum tried 6 pairs of sandles / trainers. Extra bonus to gain 15% blue light discount after buying x2 sandles and I also brought a pair. Brilliant service thank you.

Friendly and great service here in Bedford, lots more variety of comfy / classy shoes, didn't really know what I was looking for but found it with help

Thanks Jasmine from the Bedford store for your help with kitting out our little girl with her first walking shoes.

Excellent service from Ahlam at the Bedford store. Very fast, efficient and courteous.

Jurgita at Bedford interchange Clarks store was one of the most helpful customer service advisors I have come across in MANY years! She was absolutely lovely and made our purchase of my daughter’s school shoes so easy. Thank you

I've been looking for replacement boots and had almost given up hope of finding what I want but in the Bedford store I was helped by Julie who was absolutely great - she listened to what I needed and went and found exactly what I was looking for. The last pair of Orinoco boots that were no longer on the shelf. To say I was thrilled would be an understatement. Thank you Julie!

I visited Clarks Bedford store yesterday with my young daughter. Sienna did an excellent job serving us, being very patient and considerate to get all we needed.

Ahlam was extremely helpful and friendly! Put our little boy at ease whilst getting his feet measured for his next pair of shoes

We popped into the Bedford store where we were served by Sienna, she was absolutely brilliant & very knowledgeable, this made our visit extremely easy & made the purchase a breeze.

I came into the Bedford Interchange store today for help measuring my baby son’s feet for his first pair of pre-walker shoes. Sunit was excellent from the moment he greeted us - helpful, knowledgeable and friendly, Sunit made our experience special and my son was so comfortable around him. Thank you for making this milestone such a positive one!

Sienna at the Bedford Interchange branch was very helpful with my son today. She was so gentle when she was checking his shoe size and helped him put on the shoes. Everyone in the shop greeted us when we walked in and gave us a wonderful customer experience. I was very impressed with my visit today.

I went to Clarks to buy new school shoes for my son. The assistant, Sienna, was knowledgeable, helpful and kind and did her best to ensure we got what we needed. Her hands were tied, however, because most of the styles my son liked that were on display were not held in the store in the size that we needed. One of the styles on display was not even available to order online. I think Clarks needs to get its inventory sorted out because there is very little value in attending a store if it does not have the stock available to purchase. This is not the first time we have had this experience.

seinna helped to get me my perfect size for sandles

Purchased everyday shoes. Good experience at Bedford Interchange store

Visited Clarks at Interchange Retail Park in Kempston to purchase a pair of black sports shoes (I already have them in cream, so knew what I wanted). Unfortunately they weren't available in store in a wide fit, but Jurgita was very helpful in checking whether they were available online, which they were. I now await delivery.

I went into the Bedford store after having a bad experience at another, Rosanna greeted me when I entered the store. I explained the problem I was having with some shoes and she informed me I could exchange them for an alternative, after finding some options she quickly brought the shoes requested. The whole experience was amazing and I shall be using this store in future.

Nice to have plentiful stock of everything and the store was spacious and clean.
Nothing was too much trouble for Jurgita who served me and was also good to find there was 20% off the handbag I purchased which I wasn’t expecting.
I purchased a pair of trainers too which if anything like the pair I bought last year will be so comfortable.
Excellent service you’d expect from Clark’s … thank you.

Great service, Jurgita could not have been more helpful.