Clarks - Belfast Forestside Reviews 214

TrustScore 5 out of 5

4.8

Unit 3 Forestside Shopping Centre, Antrim, BT8 6FX Belfast, GB, GB


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Rated 5 out of 5 stars

Visited Belfast Forestside store for the dreaded school shoe fitting and we were served by Tess, this girl has the patience of a saint! She engaged with our 6,4 and 1 year old like a pro and they all... See more

Rated 5 out of 5 stars

At this busy time of year, when everybody is looking for school shoes, staff were excellent at helping us to book an appointment instead of waiting in a line for ages. There were plenty of appointment... See more

Rated 5 out of 5 stars

Went to Clarks for the dreaded back to school shoe shopping to join the chaotic sea of children stropping, running round and shouting with my own two tornadoes. Sophia served us and my 5 year old... See more

Rated 2 out of 5 stars

The manager was so rude in the Forestside store, shouting offers in my face after I had already told her I was only in for school shoes and politely declined hearing about the trainer offers. She s... See more

Company replied


Company details

  1. Shoe Store
  2. Boot Store
  3. Shoe Factory

Written by the company

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Contact info

  • Unit 3 Forestside Shopping Centre, Antrim, BT8 6FX, Belfast, GB, United Kingdom

  • 02890645396

4.8

Excellent

TrustScore 5 out of 5

214 reviews

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Replied to 98% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

First class service

We arrived on a busy day but the manager was so friendly and quick to assign Fiona as our advisor. Such a pleasure to encounter young staff who are professional and courteous, Fiona is so helpful and knowledgeable. A first class shopping experience! Thanks Fiona!

August 3, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience at Forestside

I went to Clarks Forestside for school shoes for my twin girls. Absolute 5 star service from Bethany. She is so good at her job and made it a very fun experience for my girls. I will definitely be shopping there again. Thank you so much

August 5, 2024
Unprompted review
Rated 5 out of 5 stars

Aimee in the Forestside store made our…

Aimee in the Forestside store made our experience very enjoyable getting new shoes for school (Primary One). She took out a few different options and let me daughter choose, She told my daughter she was like Cinderella when the shoes fitted perfectly.

August 5, 2024
Unprompted review
Rated 5 out of 5 stars

Forestside Belfast

Thanks to Geraldine at Forestside, Belfast for being able to smile and cope so well with such a busy shop, despite all the craziness of the new school shoes shopping!

August 4, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant experience in Forestside…

Brilliant experience in Forestside Clarkes shoe store. Was tended to by Eve Ch and she was fabulous. We were getting school shoes for my 6 year old she made him feel comfortable and we left with perfect fitting shoes. She also made us aware of the 3 month fit guarantee. She was very good at her job and had excellent customer service skills.

July 21, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service today at Clarks in…

Excellent service today at Clarks in Forestside. Elly and Holly were great at quickly and efficiently measuring and fitting girls with school shoes. They had a lovely manner and girls were very happy, Many thanks.

July 19, 2024
Unprompted review
Rated 5 out of 5 stars

Really pleased

Manager Geraldine was really nice in her dealings with me. I found out Clarkes shoes as a standard are wide so I was able to drop from a 9uk to an 8uk. Better still, in a sale and saved £40!

July 17, 2024
Unprompted review
Rated 5 out of 5 stars

One very happy momma

Tara was awesome... look it's not easy with an autistic child/teen.. situations can be unpredictable.. when I explained to Tara about my daughter shw wasn't phased at all.. she went with the flow and followed our lead all the while being professional and trying to do her job to the best of her abilities while in strange circumstances... everything was calm and efficient (Tara even got to measure my daughters feet aswell) after years of school shoe struggles we actually learnt my daughters feet are narrow not wide (crazy to learn).. my daughter has specific ideas of what shoes she wants turns out her feet too narrow which has been the cause of all our dramas... nevertheless we got a pair that fits well and a slightly different design.. win win... one very happy momma it was the most straightforward drama free experience we have had in years... thank you..

July 9, 2024
Unprompted review

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