I visit to Clark today at blackburn. There is gentelman name calld daniel i hope have right name, was super good service and very helpfull for finding me right shoe as I have issue with my plantar... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Thank you so much Jane and Mo ! You could not have been any more helpful or patient! Jane was very well informed and understanding with all my foot issues, i was made to feel comfortable and wel... See more
Daniel in the shop in Blackburn Mall was so helpful and patient with my son who changed his mind multiple times about what he wanted to try on. He also engaged well with my daughter who can talk the h... See more
What a marvel Jane is at the Blackburn store! She accepted a return of a used pair of sandals (less than by a month old), when the Velcro had failed. She searched for wide fitting sandals size 8 & su... See more
Company details
Written by the company
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contact info
31 Lord Street Mall, BB1 7NQ, Blackburn, Lancashire, United Kingdom
- 01254674646
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service- highly recommend-…
Excellent service- highly recommend- thank you Jane !
Good experience the staff El and janre…
Good experience the staff El and janre were realy helpful.
Blackburn store Jane was lovely and…
Blackburn store Jane was lovely and helpful excellent service
Jane and elle were very helpful at the…
Jane and elle were very helpful at the store today, providing excellent customer service to everyone who walked into Clarks. Also, thank you for the information regarding wax oil and the stain protector!
Purchase some lovely boots today & was…
Purchase some lovely boots today & was served by a lovely young lady called Arzoo, she went above and beyond in helping me chose the right boots suitable for my feet & the right size, was extremely friendly & confident in serving me.
Really lovely customer service from…
Really lovely customer service from Zarah and arzoo. I needed some wedding shoes last minute and was able to acquire a really nice pair.
I visited clarks blackburn today and…
I visited clarks blackburn today and was served by El. She was very helpful and brought me several pairs of wide fit shoes to try as i have problematic feet. Great service.
From Jane Scarlett I bought some gift…
From Jane Scarlett I bought some gift for my parents and she is very kind then she helped me a lot to find the what ever I love it also they have a best customer service in Blackburn mall .
I was served by sara and she did an…
I was served by sara and she did an excellent job in helping me find my baby girls first ever shoes. Thank you for your time and patience sara x
Jane was very helpful
Jane was very helpful. She helped me purchase my son’s first shoe and measured his foot. She was jolly and gave great customer service.
Sara from blackburn store was really…
Sara from blackburn store was really helpful and informative searched online for me and spent time advising what is suitable for my needs
It made my day
It made my day! Jane is an awesome person, she gives me a variety of shoes to choose from and alternatives as well! She taught me how to protect the shoes, also gives me an idea about how comfy their shoes were which totally what I needed because of my foot problem! Very commendable sales person! Cheers!
Excellent advice received from jane
Excellent .r advice received from Jane
Had a great experience at Clark's…
Had a great experience at Clark's Blackburn store today! Both the lovely Manageress Jane and knowledgeable shoe saleslady Sara helped me to choose a pair of comfy boots for Winter. Thanks ladies you were the best!
Maryam made thus experience really…
Maryam made thus experience really great for us and we loved her service very pleased and left super happy 😄
Great service
Great service, very sweet and gave lots of advice By Jane
Clarks Blackburn
Sara at Clark’s in Blackburn provided a fantastic service, she was really patient with our 5 year old and gave us lots of options to try before we made a final decision
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







