Clarks - Croydon Reviews 77

TrustScore 4.5 out of 5

4.6

119/121 Whitgift Centre, CR0 1UT Croydon, London, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Sarah was very professional, she quickly spotted us checking toddler and pre-walker shoes. She confirmed what we were after and arranged for a member of staff to attend to us. Mimi was diligent in her... See more

Rated 5 out of 5 stars

Shanell at the Croydon branch was extremely attentive today. Despite the system calling too many people at once, she dealt with my 8 year old and another client simultaneously. Minimal time wasted sec... See more

Rated 5 out of 5 stars

Visited Clark’s in Croydon to buy school shoes. My son has ADHD and hates wearing shoes at the best of times. Ateeba was our assistant, she was AMAZING!! So kind, patient and felt like she t... See more

Rated 5 out of 5 stars

Having not been to Clark’s since I was a child myself, and now looking for my 11-month-old daughter's first pair of shoes, I am pleased to say it was a great experience. Christianna in the Croydon sto... See more


Company details

  1. Shoe Store
  2. Boot Store
  3. Shoe Factory

Written by the company

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Contact info

  • 119/121 Whitgift Centre, CR0 1UT, Croydon, London, United Kingdom

  • 02086886666

4.6

Excellent

TrustScore 4.5 out of 5

77 reviews

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Replied to 98% of negative reviews

Typically replies within 48 hours

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Rated 4 out of 5 stars

Quality shoes and overal good service

The young lady (Ashwika), that served us was professional, friendly and patient. Also, although it was very busy in store- the staff made the effort to keep checking on those waiting and they worked efficiently to keep the line moving.

I would have given 5 stars but this year the selection of girls school shoes seemed quite limited, compared to previous years but we did purchase a pair of shoes as the quality of Clark’s shoes is still very good.

August 23, 2024
Unprompted review
Rated 5 out of 5 stars

Shannel B from the Croydon store was…

Shannel B from the Croydon store was incredible with my son, and super patient in meeting all my demands. We had a number of challenges with payment, no fault of hers, and she went above and beyond to rectify a problem that was not of her making. I went in to buy a pair of shoes and walked out with four pairs and cleaning accessories. Despite recognising the upsell, her demeanour and pitch made it impossible to say no. Thank you so much!

September 3, 2024
Unprompted review
Rated 5 out of 5 stars

We went to buy school shoes for my son…

We went to buy school shoes for my son at the Clark's in croydon. Amelia was so lovely and talked directly to my son and got him chatting and excited about his first pair of school shoes. She was brilliant to the point I thought she had a teachers qualification. It was a lovely experience for him

September 5, 2024
Unprompted review
Rated 5 out of 5 stars

Thanks Sarah N from the Croydon store

Thanks Sarah N from the Croydon store. You made the going-back-2-school shoe shopping very pleasant. Year after year Croydon Clarks maintains great service. Thanks to management also. Best store, service and value in Whitgift by far.

August 24, 2024
Unprompted review
Rated 5 out of 5 stars

Leanne Croydon Clarke’s

Leanne put my daughter at easy having her feet measured for her shoes to start reception. During this busy period the team ensured we were all seen in the correct order. Thank you

August 31, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Teegan in the croydon branch was excellent and very thorough. Our twin granddaughters are delighted with their new shoes and Teegan was great with them and very sweet.

August 29, 2024
Unprompted review
Rated 5 out of 5 stars

Shopper

Item arrived quickly and always presented very well. Have ordered many times over the years and am happy with my purchases

August 17, 2024

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