Sarah was very professional, she quickly spotted us checking toddler and pre-walker shoes. She confirmed what we were after and arranged for a member of staff to attend to us. Mimi was diligent in her... See more
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Shanell at the Croydon branch was extremely attentive today. Despite the system calling too many people at once, she dealt with my 8 year old and another client simultaneously. Minimal time wasted sec... See more
Visited Clark’s in Croydon to buy school shoes. My son has ADHD and hates wearing shoes at the best of times. Ateeba was our assistant, she was AMAZING!! So kind, patient and felt like she t... See more
Having not been to Clark’s since I was a child myself, and now looking for my 11-month-old daughter's first pair of shoes, I am pleased to say it was a great experience. Christianna in the Croydon sto... See more
Company details
Written by the company
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contact info
119/121 Whitgift Centre, CR0 1UT, Croydon, London, United Kingdom
- 02086886666
Replied to 98% of negative reviews
Typically replies within 48 hours
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Quality shoes and overal good service
The young lady (Ashwika), that served us was professional, friendly and patient. Also, although it was very busy in store- the staff made the effort to keep checking on those waiting and they worked efficiently to keep the line moving.
I would have given 5 stars but this year the selection of girls school shoes seemed quite limited, compared to previous years but we did purchase a pair of shoes as the quality of Clark’s shoes is still very good.
Christianna was great!
It was quick efficient and got what we wanted
Shannel B from the Croydon store was…
Shannel B from the Croydon store was incredible with my son, and super patient in meeting all my demands. We had a number of challenges with payment, no fault of hers, and she went above and beyond to rectify a problem that was not of her making. I went in to buy a pair of shoes and walked out with four pairs and cleaning accessories. Despite recognising the upsell, her demeanour and pitch made it impossible to say no. Thank you so much!
We went to buy school shoes for my son…
We went to buy school shoes for my son at the Clark's in croydon. Amelia was so lovely and talked directly to my son and got him chatting and excited about his first pair of school shoes. She was brilliant to the point I thought she had a teachers qualification. It was a lovely experience for him
First time shopping in Clarkes for my…
First time shopping in Clarkes for my son school shoes as he begins school and I was really happy with the service. Thank you Ashwika for all your help and assisting In choosing the right shoes! :)
Excellent service from Moesha
My experience was at the Croydon store. Moesha was extremely kind and professional. She made sure that I got the best shoes for my kids.
Mubanga was so lovely and helpful.
Mubanga was so lovely and helpful.
Leann is an angel
Leann was so helpful and sweet. She made it such a nice experience
Fast service
Fast service, nice and friendly staff. Was served by Christianna.
Shanell B was lovely
Shanell B was lovely, made my kids feel really welcome, took her time in finding the right shoes for them.
Thanks Sarah N from the Croydon store
Thanks Sarah N from the Croydon store. You made the going-back-2-school shoe shopping very pleasant. Year after year Croydon Clarks maintains great service. Thanks to management also. Best store, service and value in Whitgift by far.
Leanne Croydon Clarke’s
Leanne put my daughter at easy having her feet measured for her shoes to start reception. During this busy period the team ensured we were all seen in the correct order. Thank you
Excellent service from Clark’s Croydon
Excellent service from Clark’s Croydon, in particular Jayda, who was very helpful.
Mimi excellent customer service serving…
Mimi excellent customer service serving 3 kids even though one of the shoes was sold out
Mulbanga was friendly
Mulbanga was friendly, helpful, and good with kids. She was calm in a very chaotic school shoe shopping experience for three children!
Shanelle B at Clarks was extremely…
Shanelle B at Clarks was extremely helpful and professional in helping to measure my kids feet for school shoes.
Great service
Teegan in the croydon branch was excellent and very thorough. Our twin granddaughters are delighted with their new shoes and Teegan was great with them and very sweet.
Shopper
Item arrived quickly and always presented very well. Have ordered many times over the years and am happy with my purchases
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