Clarks - Croydon Reviews 77

TrustScore 4.5 out of 5

4.6

119/121 Whitgift Centre, CR0 1UT Croydon, London, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Sarah was very professional, she quickly spotted us checking toddler and pre-walker shoes. She confirmed what we were after and arranged for a member of staff to attend to us. Mimi was diligent in her... See more

Rated 5 out of 5 stars

Shanell at the Croydon branch was extremely attentive today. Despite the system calling too many people at once, she dealt with my 8 year old and another client simultaneously. Minimal time wasted sec... See more

Rated 5 out of 5 stars

Visited Clark’s in Croydon to buy school shoes. My son has ADHD and hates wearing shoes at the best of times. Ateeba was our assistant, she was AMAZING!! So kind, patient and felt like she t... See more

Rated 5 out of 5 stars

Having not been to Clark’s since I was a child myself, and now looking for my 11-month-old daughter's first pair of shoes, I am pleased to say it was a great experience. Christianna in the Croydon sto... See more


Company details

  1. Shoe Store
  2. Boot Store
  3. Shoe Factory

Written by the company

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Contact info

  • 119/121 Whitgift Centre, CR0 1UT, Croydon, London, United Kingdom

  • 02086886666

4.6

Excellent

TrustScore 4.5 out of 5

77 reviews

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Replied to 98% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Shanell at the Croydon branch was…

Shanell at the Croydon branch was extremely attentive today. Despite the system calling too many people at once, she dealt with my 8 year old and another client simultaneously. Minimal time wasted secured the correct shoes and size, and more importantly praise and a thank you from the hard to impress 8 year old. Thank you Shanell

August 19, 2024
Unprompted review
Rated 5 out of 5 stars

Our experience with Saalena

We went to Clarks Croydon and our assistant Saalena was very energetic and friendly! She welcomed us with a walk smile and alerted us of the offers available and provided all the information we needed at the time!!

August 5, 2024
Unprompted review
Rated 5 out of 5 stars

Daniella D from the whitgift shop in…

Daniella D from the whitgift shop in Croydon was very helpful, my daughter’s feet are pretty tricky, she has a high instep and wide foot meaning some of the styles are not suitable.

Daniella made us feel comfortable and was very understanding and didn’t mind trying various styles and sizes to ensure we have the right fit and my daughter was happy.

July 25, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service, Danielle offered an amazing service and was extremely helpful with helping me find the right size for my daughter and ordering it online for me. She was really playful with my daughter and I really enjoyed the whole customer experience with her. You are very lucky to have a staff member like her.

July 25, 2024
Unprompted review
Rated 5 out of 5 stars

The workers were very helpful

The workers were very helpful and patient in finding the perfect shoe size for me. Despite the lack of variety is sizes, I was able to find a very good pair of shoes. They were very thorough in finding my size to letting me try on a variety of models to see what I was most comfortable with.

July 22, 2024
Unprompted review
Rated 5 out of 5 stars

Croydon Clarks.

Every time I go to Clark’s Croydon Whitgift Centre the whole team are excellent. They are kind and take good care, and are patient with my toddler. Amelia who served me yesterday was absolutely wonderful. The shop is well organised and efficient and are a testament to the brand. The manager and the team should be commended.

July 19, 2024
Unprompted review
Rated 5 out of 5 stars

Croydon branch staff so good…

Croydon branch services very good specially one of female staff named ESTHER IS VERY KIND,professional and helpful person. Overall it was good experience to shopping with Croydon whitgift center branch.

July 4, 2024
Unprompted review
Rated 5 out of 5 stars

Thanks Ateeba

I just left the store, the kind Ateeba helped me to find perfect comfortable shoes and products!! Great seller

May 22, 2024
Unprompted review

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