Clarks - Cwmbran Reviews 239

TrustScore 5 out of 5

4.9

14 The Parade, NP44 1PT Cwmbran, Torfaen, GB


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See what reviewers are saying

Rated 5 out of 5 stars

As we walked in we were kindly approached by Kaitlin, who answered all of our questions and helped us find some suitable shoes for our son. We explained that he had a bit of a complicated time, he’... See more

Rated 5 out of 5 stars

I came in with my daughter and niece to get them both measured and find shoes. We were greated by Kaitlin who was very knowledgeable and also had the patience of a saint with our little ones that w... See more

Rated 5 out of 5 stars

We came into store the weekend before school started and was served by Lorraine. She was so helpful in measuring our daughter’s feet and finding what stock was available in her size. She brought out a... See more

Rated 5 out of 5 stars

We went to the Cwmbran store to look for shoes for my daughter who is starting secondary school in September. From the moment of entering we were made to feel welcome by the staff. We had the lovely A... See more


Company details

  1. Shoe Store
  2. Boot Store
  3. Shoe Factory

Written by the company

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Contact info

  • 14 The Parade, NP44 1PT, Cwmbran, Torfaen, United Kingdom

  • 01633483472

4.9

Excellent

TrustScore 5 out of 5

239 reviews

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Replied to 98% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Evie at Cwmbran...

Evie who served us at the Cwmbran outlet did a fantastic job and was friendly, welcoming and took the time and care to make sure our kids new shoes fitted properly. Thank you Evie!

August 21, 2025
Unprompted review
Rated 5 out of 5 stars

School shoes…

Went in for the dreaded school shoes purchase. Seem straight away. Amelia served us. She was very patient with my daughter who really didn’t want to be measured but we got there in the end. She also measured my son. Great service from start to finish. Thank you.

August 18, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience in the Cwmbran store…

Great experience in the Cwmbran store (south wales) today, getting both my girls measured & sorted for school. Hazel was great & explained every step of the fitting for my eldest as she has really wide feet & recommended the perfect pair for her. Over all very happy. Thank you

August 13, 2025
Unprompted review
Rated 5 out of 5 stars

AMELIA Served us today and was an…

AMELIA Served us today and was an absolute godsend. We needed shoes for my daughter who is starting Comp. We had already been to several shoe shops and tried a lot on but nothing fit properly. We were really stressed when we got to Clarke, but Amelia was amazing. She measured my daughters feet and helped us find the perfect shoes for Comp. Thank you so much Amelia, you really did make a positive difference to our day!

August 13, 2025
Unprompted review
Rated 5 out of 5 stars

Hazel was amazing with both my young…

Hazel was amazing with both my young children, she made us feel so welcome, comfortable and making sure we was all happy with not just the fit but the choice of shoe aswell.
Advised us on pretection on both the style of shoe. Having children with very wide feet she explained to me how to make sure they are comfy in a shoe.

August 13, 2025
Unprompted review
Rated 5 out of 5 stars

Best experience buying school shoes

We visited the store today to buy some school shoes. The wonder Jocelyn helped us. She was attentive and listened to my child's needs. Making sure that he left the store with shoes that he both liked and fitted properly. She was really made a day of doing the school shop a little easier for my self. Jocelyn you are a star

August 12, 2025
Unprompted review
Rated 5 out of 5 stars

Hazel at cwmbran

Hazel at cwmbran was excellent with three of my children, measuring and fitting them with shoes ready for school. She took her time and tried a number of pairs of shoes to ensure best fit, especially for my eldest. My children felt relaxed and comfortable enjoying their experience and they love their new shoes

August 11, 2025
Unprompted review

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