Clarks - Fosse Park Reviews 303

TrustScore 5 out of 5

4.9

Unit 7, Fosse Park West, Grove Way, LE19 1HZ Leicester, Leicestershire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

The staff member Talisha at fosse park Leicester branch was extremely helpful , polite and patient, she went above and beyond. Dad really liked the sandals

Rated 5 out of 5 stars

Kerry was very helpful, helped to measure my daughter's feet quickly and calmly. My daughter is and was very shy but she was more than happy to allow Kerry to measure her feet given how friendly she w... See more

Rated 5 out of 5 stars

So happy with my purchase and the service I received today. Talisha, who has great energy, helped me pick out some trainers as a multi purpose staple for my capsule wardrobe. Service wasn’t remotely p... See more

Rated 5 out of 5 stars

I had such an amazing experience at Clarks thanks to Talisha. She was honestly out of this world! From the moment we walked in, she made both me and my mum feel so welcome and comfortable. Talisha w... See more


Company details

  1. Shoe Store
  2. Boot Store
  3. Shoe Factory

Written by the company

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Contact info

  • Unit 7, Fosse Park West, Grove Way, LE19 1HZ, Leicester, Leicestershire, United Kingdom

  • 01162895603

4.9

Excellent

TrustScore 5 out of 5

303 reviews

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Replied to 98% of negative reviews

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Rated 5 out of 5 stars

Great service, thanks

I visited the leicester fosse park branch today for my daughters first shoes. Talisha was very friendly and helpful, and overall it was a nice experience.

March 11, 2026
Unprompted review
Rated 5 out of 5 stars

Helped by Becky to get my son new school shoes.

I was helped by Becky today with my son who needed an odd sized pair of shoes to go over his leg brace. They were busy but she was very pleasant and helpful in finding exactly what I needed.

The store also took my son's old shoes for recycling. This Clarks store is always a positive experience for me, while they aren't the cheapest store their customer service is excellent.

February 28, 2026
Unprompted review
Rated 5 out of 5 stars

Talisha at Fosse Park

Talisha at Fosse Park Leicester was really helpful measuring for and advising on shoes for my son. Thanks ⭐⭐⭐⭐⭐

February 25, 2026
Unprompted review
Rated 5 out of 5 stars

Whats the last time you had Amazing customer service ?

I went into the Fosse park branch in Leicester, I knew what I wanted so went to the kids and started to look. Within a minute Maddox who was helping someone finished and came straight over said you look like a man who knows what he wants but do you need any help. Yeah can do im looking for the plimsolls things. She instantly got on the tablet and said ahh yes the hoppers. Yeah thats right I forgot the name I found them on google but she knew exactly which was good. Then she found em needed it in a size 3 she helped out and said let me see if I can go and get my hand on them and said she'd be right back. I went to the mens to just have a look whilst I wait and I didnt even make it there. She was back already here they are. Are these the ones ? And they were i made a joke about how fast she was but its true. All this left me wondering if Clarks employees are on commission because I started to notice every single customer getting help instantly and great service. But yeah hats off to Maddox thanks for your help.

February 22, 2026
Unprompted review
Rated 5 out of 5 stars

Maddox in your fosse park store was…

Maddox in your fosse park store was great - she went over and above to help us - especially good with our 20 month old grandson who’s feet she measured - she was so kind helpful and friendly and make us feel very much at ease ..
Will definitely shop at Clark’s fosse park in future when you have such lovely staff
Thank you x

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

Toddlers first shoes

Whilst our daughter made it very difficult, Sophie remained calm and was able to check her shoe size and to double check as our daughter was wriggling so much. Sophie was helpful and we came away with the shoes we wanted

February 1, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Maddox was excellent, super patient and great to make the experience quick so my little one wouldn’t get upset, she gave great advice, kind and friendly which helps with little ones, thank you

January 26, 2026
Unprompted review

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