Clarks - Lincoln Reviews 125

TrustScore 4.5 out of 5

4.7

214/215 High Street, LN2 1AA Lincoln, Lincolnshire, GB


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See what reviewers are saying

Rated 2 out of 5 stars

I had a really bizarre experience at Clark’s today. The sales assistant was great with my daughter, but then claimed that Clark’s sizes are different to all other stores (which I can’t believe is re... See more

Company replied

Rated 5 out of 5 stars

Ella in Lincoln City Centre was so helpful and patient with our daughter who struggles with the fit of most shoes / trainers. She took the time to look at numerous different types of shoes for us in o... See more

Rated 5 out of 5 stars

My friend and myself came in today to get school shoes for our 4 children. An extremely lovely lady called Millie headed straight over to us and found us a seat. She immediately began measuring feet a... See more

Rated 5 out of 5 stars

From entering the store ,we had a warm welcome. Sarah, who served us was excellent. Nothing was too much trouble and she went backwards and forwards to get us the right size shoe. She gave good advice... See more


Company details

  1. Shoe Store
  2. Boot Store
  3. Shoe Factory

Written by the company

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Contact info

  • 214/215 High Street, LN2 1AA, Lincoln, Lincolnshire, United Kingdom

  • 01522512689

4.7

Excellent

TrustScore 4.5 out of 5

125 reviews

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Replied to 98% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

My friend and myself came in today to…

My friend and myself came in today to get school shoes for our 4 children. An extremely lovely lady called Millie headed straight over to us and found us a seat. She immediately began measuring feet and was fantastic with the children. She then asked all the children which shoes they liked and she went to get them, even bringing some extra styles out just incase. She was so incredibly efficient and made the whole experience effortless! An absolute credit to Clark’s!

August 29, 2024
Unprompted review
Rated 5 out of 5 stars

School shoe success

Jade (Lincoln branch) was brilliant in helping us find the correct school shoes. The customer service was excellent all round. We were served very quickly and staff showed patience and understanding throughout.

August 26, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

We went to the lincoln branch today, my daughter needed school shoes. We were served by Lucy C and she was very welcoming, friendly and helpful. I always use Clarks for school shoes as they are measured properly and last well. 😊

August 28, 2024
Unprompted review
Rated 5 out of 5 stars

Stress free experience for the first time ever!!

Lucy T at Clarks in a Lincoln was a massive help and a Gullah made getting school shoes a stress free experience for the first time ever. I hate school shoe shopping as my son also hates it and is extremely fussy. Lucy T sorted him out with shoes that met his approval and they were fitted and we were on our way in record time 👍👍

August 26, 2024
Unprompted review
Rated 5 out of 5 stars

First rate service from Mollie in Lincoln store

I visited the Lincoln store for a school shoe fitting with my two children. We were served by Mollie who went above and beyond to ensure we chose the right shoes, both in terms of fit and looks. Mollie quickly recognised that I wasn’t a keen shopper (true!) as I was focused on quickly getting some shoes and leaving. She was incredibly patient with my children’s uncertainties of choices - I think we were being attended to for almost an hour - in a very busy shop. Absolutely felt I got my money’s worth.

August 24, 2024
Unprompted review
Rated 5 out of 5 stars

Mollie the star

Mollie, at the Lincoln store, outstanding young lady, took our foster child who suffering with global development disability, she recognised instantly, move our family to a quiet area, spoke directly to our boy on his level, bonded and gave him trust in her, thank u mollie, your a star xxx

August 24, 2024
Unprompted review
Rated 5 out of 5 stars

Sarah from the Lincoln high street branch 5*

Sarah in the Lincoln high street branch was absolutely amazing with my little girl who desperately wanted a certain style of shoe.
Sarah was knowledgeable and so helpful and helped my little get the perfect fit for the shoes she wanted!
Thank you so much Sarah!

August 23, 2024
Unprompted review
Rated 5 out of 5 stars

Beyond expectations

Beyond expectations- had a brilliant and caring experience at Lincoln store due to the wonderful Lucy C who was knowledge and whole approach was just perfect in supporting my autistic son in getting the right shoes he needed. Patience and genuine care - thank you so much

August 21, 2024
Unprompted review
Rated 5 out of 5 stars

Clarks

Jade was brilliant, really helpful and nothing was too much trouble

August 22, 2024
Unprompted review
Rated 5 out of 5 stars

Friendly staff. Quick and easy service.

Took my son to get his foot measured for school shoes.

The store was very busy but there was plenty of staff on hand to help.

We were served by Jade who was really friendly. She helped my son have his foot measured and gave us time and space to choose some shoes. She helped fit them and made sure they were a good fit for my son.

Great experience 👍

August 21, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Did not have to wait at all because they had a huge amount of staff ready for the school shoe madness. Lucy C. In Lincoln helped us and I can say she was absolutely brilliant. Found us exactly what my daughter needed and understood exactly what her likes dislikes and weird feet worries were. Not easy! Thank you for making it simple this year.

August 19, 2024
Unprompted review
Rated 5 out of 5 stars

Took my daughter to Clark's Lincoln for…

Took my daughter to Clark's Lincoln for her school shoes, and it was such a good experience. Tom was amazing—so patient and really knew his stuff. He made sure we got the perfect fit and recommended shoes that would last through the school year. My daughter walked out happy, and I felt like we made a great choice. If you need school shoes, definitely go see Tom!

August 8, 2024
Unprompted review
Rated 5 out of 5 stars

Served today by Ella M in Lincoln

Served today by Ella M in Lincoln. She was very helpful sizing and sorting our 3 children for school shoes. She made sure they had the right ones and several trips to find stock in the back was no trouble. Very friendly and polite, thanks.

August 18, 2024
Unprompted review

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